Faviola Delgado

**** ********* **

Las Vegas, NV 89141

Cell: 702-***-****

Email: adxjy7@r.postjobfree.com

Objective: To be part of growing company that seeks a high energy, Goal oriented individual who wants to be part of a successful team.

Work Experience:

June 2020 - Present-Leasing Consultant

Leasing and other administrative General office duties

Assist with application process

Follow up calls in/out via I love leasing website

Resident retention-Renewal

September 2018-Present Noah Solutions-Zillow Concierge

Inbound/Outbound Calls

Reply to inbound customer inquiries in a call center environment

Assist users with general inquiries, product support, service information, order processing, and technical issues

Confidently make product and service recommendations to customers’ needs/wants

Build professional relationships and rapport with customers in order to deliver exceptional customer experiences

June 2018-September 2018 Nevada Hand-Assistant Manager

Responsible for the management of 420 units

Delegated different task to Maintenance and office staff

Resident Issues, collect and posting of rent, A/P & A/R

Sent out Five Day Notices and File Eviction if needed

Prepared daily and weekly reports

Leasing and other administrative General office duties

January 2018-June 2018 Sutherland Global-Coordinator Talent acquisition

Assisted with new candidates’ assessment and application process

Set up interview appointments

Managed the front office during our open hiring events

November 2016-December 2017 Pinnacle Management-Assistant Property Manager

Responsible for the management of 420 units

Delegated different task to Maintenance and office staff

Resident Issues, collect and posting of rent, A/P & A/R

Sent out Five Day Notices and File Eviction if needed

Leasing and other administrative General office duties

May 2013-October 2016 MGM Resorts-New York, New York Hotel and Casino-Front Desk Agent

Responsible to greet and meet guest. Making sure to exceed guest experience.

Check in/Check out process

General duties of the front desk agent restock the windows for next morning shift

Informed guest of hotel amenities, shows and tours

Education:

1985-1990 High School Graduate, North Hollywood, California

1991-1993 Catherine College, Panorama City, CA (Legal/Administration Secretary)

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