SUSIE BROWN
*** ***** **** ********, ** ***** 803-***-**** adxjxs@r.postjobfree.com
OBJECTIVE
Administrative Professional with over 20 + years of experience and proven knowledge of administrative professional policies and procedures, while possessing extreme attention to detail and the utmost confidentiality. I’m aiming to leverage my customer focused skills as well as my positive and adaptive personality to successfully fill your position.
SKILLS & ABILITIES
Strong analytical ability, creative problem solver
Proficient in micro soft office
Strong communication skills, detail oriented
Strong problem management skills
Attention to detail
Positive, and adaptable personality
EXPERIENCE
MOVEMENT MORTGAGE, INDIAN LAND, SC
Collateral Analyst, January 2020 - Present
Review, pull, process and ship closing packages to designated warehouses, to include Notes, deeds of trust, and titles. Perform quality control on all closing packages to ensure that fed-ex and ups packages are correctly distributed, and processed for correct warehouses.
Effectively run UCD and Due-diligence reports for all loans.
Assist with Trailing Docs for multiple investors.
Maintain daily pipeline of over 100 loans.
AMERICAN RED CROSS, CHARLOTTE, NC
Records Management, Aug 1998-Jan 2020
Prepare and scan source documents for archival. Archive and review documents according to procedure. Perform research functions for FDA audits. Provide customer service for internal / external customers. Data entry.
Performed billing for our external customers.
Assisted in lab when needed, to ensure blood samples were tested in a timely matter.
SCHNEIDER LANCE, CHARLOTTE, NC
Ticket Clerk, Jun 1995-Aug 1998
Assigned daily workstations to employees. Supervised and performed inventory on finished product. Assisted with employee’s weekly work schedules. Data Entry. Performed quality control on finished product.
BEST FOR LESS, CHARLOTTE, NC
Store Manager, Apr 1990-Jun 1995
Supervised employees. Made employees weekly schedules. Provided excellent customer service to internal / external customers. Ordered and provided payments for goods from vendors. Opened / closed store.
EDUCATION
CPCC, CHARLOTTE, NC
Completed coursework towards certification computer applications (Sep 2004)
CREDENTIALS / LICENSES
“The Customer” (4 week customer service course)
“Dealing with difficult people”
“Language of Caring” (ongoing course)
Diversity Training