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Service Specialist Customer

Location:
Fort Worth, TX
Posted:
June 06, 2023

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Resume:

STEPHANIE BRANTLEY

Professional Educator

I am a master teacher seeking a new career opportunity to challenge my passion for growth into a new rewarding profession. My background consists of 18 years of experience in education and training, plus five years in finance, credit, and collections. I am a detailed planner with a talent for developing curriculum, training, and content implementation. I am an analytical thinker with a proven history of solving problems with logical solutions. Work History

Education

2006-08

- present

Professional Educator

TX, Mansfield ISD, Mansfield

Delivered structured lessons on readiness skills by emphasizing phonics, language skills, literature, and handwriting

Implemented effective and differentiated classroom instruction for diverse developmentally challenged students

Coordinated special education students’ and teacher assistants' schedules with the master schedule

Created and managed IEPs to define student learning objectives and educational strategies and apply instructional knowledge and methods to support goals

Created curriculum content and implemented strategies to meet the needs of mentally and physically disabled students

Appointed and actively served on the district's DEI committee to create DEI goals and policies.

2001-01

- 2006-01

Customer Service Specialist

TX, Honda Financial Services, National Recovery Center, Irving Negotiated payoffs and insurance settlements

Liaison between dealership, insurance, and financial institutions to ensure accuracy and efficiency during the payoff process

Skip traced on assigned accounts to work arrangements for asses recovery or full balance loan payoff

Managed vendor relationships, maintained appropriate finance ratios, and strengthened relations to ensure customer satisfaction and business continuity.

Economics, Bachelor of Science

Alcorn State University, Lorman

Certifications

EC-4th Grade, Special Education EC-12th Grade, ESL Personal Info

Email

adxjxe@r.postjobfree.com

www.linkedin.com/in/ stephanie-brantley

Phone

214-***-****

Skills

Languages

Interpersonal communication

Presentation of complex ideas and

information systems

Independent and collaboritive work

experience

Time management

Problem-Solving

Written and Verbal Communication

Peer mentoring

Differentiated instruction

Proficient with Microsoft Word, Excel

and PowerPoint, and Microsoft

outlook

English



Contact this candidate