Assistant Project Manager

Barbara Afia Asamoah

*** **********

Avenue 617-***-**** adxjwg@r.postjobfree.com https://www.linkedin.com/in/barbara-asamoah-29ba38113/ Education

Master of Science - Business Analytics (MSBA)

Hult International Business School Boston, Massachusetts

• Data Management, SQL, Data Visualization & Analysis BSc. (Hons) Land Economy (Second Upper Lower)

Kwame Nkrumah University of Science & Technology Kumasi, Ghana

• Estate Management, Financial Mathematics, Real estate Investment Technical Skills

August 2023

May 2017

Software: SQL, Python, Excel, Tableau, R, Salesforce Professional Experience

Saka Homes Limited Accra, Ghana November 2021 - August 2022 Facilities Manager

• Led and facilitated all real estate mergers and acquisitions transactions, ensuring smooth negotiation, execution, and documentation processes.

• Provided site solutions that align real estate needs with business strategy.

• Provided real estate & occupancy analytics & insights for the company.

• Communicating relevant information to building occupants, including updates on events, closures, construction activities, and other impacts on the buildings.

• Implemented policies, procedures, and programs that contribute to well-managed and well-maintained buildings and facilities.

• Managed and maintained the work environment, including office furniture and layout, to ensure consistency across all sites.

• Advocated for customer needs internally, aiming to continuously improve the customer experience through enhanced products and streamlined processes.

• Managed major relocations of people and sites including reconfigurations, new building construction, and internal building shuffles.

Access Bank Ghana Plc Ghana September 2018 - October 2021 Customer Experience Analyst (Retail Operations)

• Actively support and drive efforts to simplify and enhance the customer experience.

• Analyze customer feedback and data to identify pain points and areas for improvement.

• Collaborate with cross-functional teams to develop and implement customer-centric solutions.

• Conduct research and gather insights to inform customer experience strategies.

• Create reports and presentations to communicate findings and recommendations to stakeholders.

• Stay updated on industry trends and best practices in customer experience management. Ghana Grid Company Limited Ghana September 2017 - July 2018 Assistant Project Manager

• Coordinate and oversee civil construction projects from conception to completion, ensuring adherence to project timelines and budgets.

• Utilize project management software to prepare project schedules, budgets, and reports, providing stakeholders with accurate and up-to-date information.

• Review and interpret construction plans, specifications, and drawings to ensure project requirements are met.

• Utilize civil design software to create and modify designs, collaborating with architects and engineers as necessary.

• Conduct on-site inspections to ensure work meets project specifications and safety standards and collaborate with contractors and stakeholders to address any issues or concerns. Experience

Burgundy Homes East Legon, Accra August 2018 - September 2018 Sales & Marketing Officer

• Increased the company's social media coverage by 40% as a start-up in the first week.

• Led a team of 10 in executing an Open house event for the company.

• Researched and developed press release statements to support the activation goals of the Open house event.

• Updated content on the company website.

• Participated in project meetings, data collection for analytical insights, and administrative decision-making. Relevant Projects

Help the needy, Burgundy Homes Accra, Ghana

• Raised funds by 80% for homeless children through theatre arts

• Marketed properties for rent and sale to 25 civil servants

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