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Customer Service Teachers Aide

Location:
Hyattsville, MD
Posted:
June 06, 2023

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Resume:

Jordyn Smith

adxjud@r.postjobfree.com

240-***-****

***** ******** ***** ***, ***** Marlboro, MD 20772

Summary of Qualifications:

• Valid Drivers License

• Medicine Administration

• First Aide & CPR

• 90 clock hour

• Certified Notary Public

• Microsoft Proficiency

Education:

Bowie State University, Bowie, MD

Bachelors of Science in Child and Adolescent Studies (Projected Graduation: Fall 2024)

Cumulative GPA:3.4/4.0

The National Society of Leadership and Success, Fall 2020

Coursework:

• Sociological Issues • Human Growth & Development • General Psychology

• Intro to Sociology • Foundations of Education • Intro to CAAS

Experience:

The Goddard School, MD

First steps teacher (May 2020 – September 2021)

Worked with staff for the purpose of planning and developing appropriate instruction

Modeled appropriate communication skills and tools matched to the needs of various audiences and purposes

Complete appropriate reports

The Brown/Eubanks Family, Upper Marlboro, MD

Caregiver/Tutor (August 2018 – January 2020)

Set and enforced rules to maintain children’s safety and created welcoming, caring environments for all children

Maintained effective schedule balance between rest periods, active play and instruction

Applied positive behavior management techniques to enhance social interactions and emotional development

Antioch Child Care Center, Upper Marlboro, MD

Teachers Aide (July 2016 – August 2019)

Organized classroom materials to help teachers prepare for daily instruction and activities

Supported student learning through personalized and small group assistance to support classroom instruction

Answer phones, schedule tours/meetings, and effectively communicated with parents parents and guardians

Jordyn Smith

Other Experience

Smith7 Auto Transport, Upper Marlboro, MD

Dispatch/Customer Service (March 2020 – Present)

Prepare customer invoices and accept payment

Answer inquiries regarding information such as (accommodations, procedures, and policies)

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

WaWa Inc.

Cashier/Barista (January 2020 – March 2020)

Provided a positive customer experience with fair, friendly, and courteous service

Resolved customer issues and answered questions

Handled cash, credit, and check transactions with customers

Relevant Activities

Group leader/Chaperon on educational field trips

Aide during PGCPS Title 1 family conferences

One on one tutoring

Participated in backpack donation drive



Contact this candidate