Jacqueline Evett Cell 864-***-****
SENIOR MANAGER Director Level
A proven thought leader with over 18 years of experience and expertise in areas including program & project management, process engineering & compliance, implementations and software development. A history of successfully managing large complex and global, ERP implementations, global strategies and global transformation. Extensive PMO & ePMO experience to include development of offices. Organizational Transformation, Learning and Development experience with extensive results and successful implementations. The proven ability to actively manage across cross functional teams and to lead, motivate, and train large teams. Excellent communication and presentation skills at both the project level and with senior management. Senior staff level management skills to include managing a team. Excellent relationship building and maintaining relations both internal and external. Over 58 successful implementations.
Industries Included: Retail, Manufacturing, Logistics, Distribution, Financial, Utilities, Oil/Gas, Power Generation, state and local government, federal
CORE COMPETENCIES:
HRIS Implementations and Management
Client Relationship Management
Organizational Change Management Full Cycle
Organizational Transformation Full Cycle
Learning and Development
Project/Program Management
Mergers and Acquisitions
Human Capital Management Systems Implementation
Supply Chain Systems Implementation
Financial Systems Implementation
SKILLS:
Methodologies:
Software Development Lifecycle (SDLC), PMI – PMBOK, Waterfall Development, Iterative Development, Agile Project Management (SCRUM), Cloud, ERP, International Implementations, SDLC
Applications and Tools:
SharePoint, JIRA, Fieldglass, Planview, Clarity, Microsoft Office, MS Project, Visio, PowerPoint, Smartsheet, SAP, Success Factors, SAP hybrid, Oracle, ADP, Lawson, Kronos, Peoplesoft, Custom Software Development
Industry Experience:
Background Check, Banking, Financial Services, Food Service, Manufacturing, Public Sector, Telecommunications, Consulting, Service, retail, utilities, Oil/Gas, Federal Deployment locations on military instillations, State and K12
PROFESSIONAL EXPERIENCE:
Sr Manager (Director Level) 8/16/21-2/1/2023
Private Business/IT Consulting Firm
Created templates to be use in all phases of Organizational Transformation cycle
Managed programs related to implementations on clients and internal processes improvement
Created of templates for merger and acquisition to be used in due diligence throw to close
Conducted meetings to gather requirements for implementations
Create and manage communications
Manage special internal strategic process improvement projects
Interview, onboarding, and allocations of employees
Participate pre sales RFP
Set budgets, and review of budgets throughout project lifecycle, forecasting of budgets along with allocation of resources for global implementations
Conduct current process review and finalize future process improvement
Created employee development career paths
Develop Corp training and assessment program
Manage the report structure and create dashboards for reporting up and out
Conduct leadership evaluation and training
Develop templates for Change Management for external offerings
Conduct organizational workshops
Develop competencies for employees and succession planning
Manage larger teams for full cycle ERP implementations
Manage HRIS implementations
Conduct performance review of team members
Development and implementation of Change Transformation workstream for offerings
Client relationship building in c suite
Sr Project / Program Manager Contract 1/2020 – 8/2021
AgFirst Financial
Review of budgets
Conduct Team internal meetings
Participate in Executive review meetings
Development of presentations
Create custom dashboards
Conduct organizational workshops
Review of configuration before and after
Participate in Team selection
Participate Implementation partner selection
Conduct Implementation partner reviews
Escalation point and resolution
Sr. Program Manager Contract 5/2019-1/2020
Teksystems
Create and manage communications
Manage special internal strategic process improvement projects
Interview, onboarding, and allocations of employees
Participate pre sales RFP
Set budgets, and review of budgets throughout project lifecycle, forecasting of budgets along with allocation of resources for global implementations
Conduct current process review and finalize future process improvement
Created employee development career paths
Develop Corp training and assessment program
Manage the report structure and create dashboards for reporting up and out
Conduct leadership evaluation and training
Develop templates for Change Management for external offerings
Conduct organizational workshops
Develop competencies for employees and succession planning
Manage larger teams for full cycle ERP implementations
Manage HRIS implementations
Conduct performance review of teams
Client relationship building in c suite
Design and implement EPMOs and PMOs for clients and internal
Development and implementation of Change Transformation workstream for offerings
Sr. Project/Program Manager Contract Charter Cable 9/2018-5/2019
Charter
Delivery of enterprise wide systems
Manage larger teams for full cycle ERP implementations
Manage HRIS implementations
Conduct performance review of teams
Client relationship building in c suite
Manage the report structure and create dashboards for reporting up and out
Manage large complex and global program implementation
Customer Success Management with strong relationship development
Working with cross functional team with multiple interfaces to deliver customized system
Development of tracking system with dashboards reporting current status, issues, schedule, and risks
Escalation point and settlement of issues from executives
Manage Merger and Acquisition strategic alignment with systems
Manage integration and historical data process
Sr. Manager / Director Level 05/14 – 8/2018
/n SPRO (Private Consulting Firm
Managed programs related to implementations on clients and internal processes improvement
Created of templates for merger and acquisition to be used in due diligence throw to close
Conducted meetings to gather requirements for implementations
Create and manage communications
Manage special internal strategic process improvement projects
Interview, onboarding, and allocations of employees
Participate pre sales RFP
Set budgets, and review of budgets throughout project lifecycle, forecasting of budgets along with allocation of resources for global implementations
Conduct current process review and finalize future process improvement
Created employee development career paths
Develop Corp training and assessment program
Manage the report structure and create dashboards for reporting up and out
Conduct leadership evaluation and training
Develop templates for Change Management for external offerings
Conduct organizational workshops
Develop competencies for employees and succession planning
Manage larger teams for full cycle ERP implementations
Manage HRIS implementations
Conduct performance review of team members
Development and implementation of Change Transformation workstream for offerings
Client relationship building in c suite
Sr. Program Manager 1/ 2011 – 5/2014
Symphony Consulting (Private Consulting Firm)
Managed programs related to implementations on clients and internal processes improvement
Created of templates for merger and acquisition to be used in due diligence throw to close
Conducted meetings to gather requirements for implementations
Create and manage communications
Manage special internal strategic process improvement projects
Interview, onboarding, and allocations of employees
Participate pre sales RFP
Set budgets, and review of budgets throughout project lifecycle, forecasting of budgets along with allocation of resources for global implementations
Conduct current process review and finalize future process improvement
Created employee development career paths
Develop Corp training and assessment program
Manage the report structure and create dashboards for reporting up and out
Conduct leadership evaluation and training
Develop templates for Change Management for external offerings
Conduct organizational workshops
Develop competencies for employees and succession planning
Manage larger teams for full cycle ERP implementations
Manage HRIS implementations
Conduct performance review of team members
Development and implementation of Change Transformation workstream for offerings
Client relationship building in c suite
EDUCATION
BA Human Resource Management from Western International University