Ashley Munoz

**** ***** ***** **** / **********, Fl 32068 / 904-***-****

adxjqa@r.postjobfree.com

Skills

Driven, highly motivated sales professional with an extensive background in customer service. Proven leader in a variety of business settings. Strengths include superior communication skills, planning, managing multiple responsibilities in a fast-paced environment, a strong desire to help others, as well as an ability to build relationships with people at all levels. Experience

June 2020 - May 2023

Sunglass Hut, Somerset Collections, Troy MI - Assistant Manager

● Managed store employees, including recruiting, mentoring, and scheduling.

● Trained staff on sales techniques, and how to handle difficult or complicated situations.

● Monitored sales activities to ensure that the store reached and exceeded its goals.

● Played a key role in growing store sales to $1 million annually.

● Arranged merchandise displays to best appeal to customers.

● Created and maintained relationships with potential clients, making them aware of new products and upcoming promotions.

March 2019 - March 2021

Swarovski, Somerset Collections, Troy MI - Sales associate/Key Holder

● Was responsible for opening and closing store, and setting and disarming the alarm system.

● Sold high-end costume jewelry and crystal figurines to a variety of clients

● Met or exceeded 100% of my sales goals since starting with the company.

● Assisted the Store Manager in creating product displays.

● Maintained excellent product knowledge in order to better assist clientele August 2017 - March 2019

Nordstrom, Somerset Collections, Troy MI - Sales Associate

● Recommended and selected luxury fashion items based on customer needs and wants.

● Consistently met and exceeded sales goals by upselling additional accessories and other items throughout the entire store to complement customers’ retail experience.

● As a personal shopper, I set up and carried out individualized sales appointments with recurring clientele.

2

February 2016 - August 2017

Ike’s Restaurant, Sterling Heights, MI - Hostess/Banquet Server

● Utilized organizational skills by handling large numbers of guests and seating them appropriately.

● Set up banquet hall and served guests at large gatherings April 2015 - February 2016

Ventimiglia’s Italian Foods, Sterling Heights, MI -Cashier/Food Preparation worker

● Took orders and demonstrated attention to detail by accurately fulfilling customers’ special requests

● Recognized for excellent customer service and for being a team player Education

May 2017

Stevenson High School, Sterling Heights, MI - High school diploma