Data Entry Property Manager
Resume:
KELVIN TYSON
*** ********* **** **** *** Fayetteville, NC 28314 · 732-***-****
*****.******@*****.*** · www.linkedin.com/in/kelvintyson ·
EXPERIENCE
LEASING & RESIDENT ASSOCIATE, Corvias property management
•Effectively and accurately convey the benefits of residing in the Corvias community by maintaining in-depth knowledge of Corvias product, market-ready inventory, residential market conditions, and competitor communities.
•Achieve revenue goals by demonstrating the value of community features as they relate to the customer’s unique needs and showing the variety of market-ready homes available to close the sale while adhering to company policies and fair housing guidelines.
•Build and maintain positive relationships with residents by promptly and thoroughly responding to resident concerns, questions, and requests while adhering to company policies and fair housing guidelines.
•Perform basic accounting and collections activities; maintain the tenant ledger to track all revenue and expense associated with each lease agreement.
•Ensure residents receive timely information about community events, programs, and initiatives.
•Achieve retention goals by proactively informing residents about lease renewal options and cross-community relocation opportunities; execute the lease renewal process.
•Perform administrative duties, such as answering phones, maintaining files, and performing data entry.
03/2021 – 08/2021
ASSISTANT COMMUNITY MANAGER, crescent commons (allegiant-Carter Funds, llc)
•Run leasing reports daily and contact competitors for market surveys
•Create goals for office staff leasing numbers on a weekly basis
•Work directly with vendors to get apartment ready for new move ins.
•Ensure that all information during application/screening process is correct while making sure that staff is following all Fair Housing regulations and giving the best service possible.
•Assist Community Manager in all aspects of the community. (Please see description below Community Manager)
02/2019 – 01/2021
PROPERTY MANAGER, Townsend real estate
• Stay in constant communication with owners of rental homes to ensure that their expectations are met and exceeded
• Conducted routine inspections on all properties (vacant and occupied) and entered inspection into system to keep up to date and accurate notes to report back to property owners.
• Received maintenance requests from tenants and contacted the proper maintenance vendors to get issues resolved in timely manner.
• Ensure that all rents and late fees are charged and collection efforts are made in accordance with company protocol
• Contact maintenance vendors to get properties ready after tenant move out to get property move in ready.
• Give all listings that are move in ready to marketing team to put back on rental market.
02/2018 – 01/2019
COMMUNITY MANAGER, the view at pembroke (Blue campus, llc)
• Demonstrate ability to understand financial goals, operate asset in owners' best interest in accordance with property and company policies. Maintain accurate records of all community transactions and submit on timely basis (e.g. rent rolls, delinquency reports, move-in/move-outs, etc.).
• Successfully managed annual property turn
• Ensure that all rents and late fees are charged and collection efforts are made in accordance with company protocol
• Generate necessary legal action, documents, and process in accordance with State and Company guidelines.
• Ensure that A/P invoices are submitted to the corporate office for payment.
• Develop and implement resident retention programs (e.g. resident functions and special promotions)
• Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership • Coordinate maintenance schedule and assignments with Maintenance Supervisor.
• Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance.
08/2017 – 02/2018
ASSISTANT PROPERTY MANAGER, Pennink & huff
• Stay in constant communication with owners of rental homes to ensure that their expectations are met and exceeded
• Conducted routine inspections on all properties (vacant and occupied) and entered inspection into system to keep up to date and accurate notes to report back to property owners.
• Received maintenance requests from tenants and contacted the proper maintenance vendors to get issues resolved in timely manner.
• Ensure that all rents and late fees are charged and collection efforts are made in accordance with company protocol
• Contact maintenance vendors to get properties ready after tenant move out to get property move in ready. Give all listings that are move in ready to marketing team to put back on rental market
04/2016 – 08/2017
COMMUNITY ASSISTANT, THEN LEASING MANAGER, The view at pembroke (kenney property management)
• Maintain thorough product knowledge of the property and competitors
• Assist manager in developing and implementing effective marketing strategies to increase property traffic and internet leads
• Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases.
• Ensure guest cards are complete, entered into the property management software, and follow up is completed for prospects.
• Ensure leasing office, tour path, vacant apartments, amenities and general curb appeal of community is pleasing
• Develop and maintain first class customer service relationships with prospects and residents
• Manage and resolve resident concerns
• Monitor outstanding work orders and constantly communicates with maintenance staff to insure 24- hour guarantee.
• Plan, organize and conduct resident functions as needed and as directed by Property Manager.
• Perform daily administrative tasks such as recording, compiling, summarizing, and analyzing property data
• Communicate to prospects as well as upper level management via in person, over the telephone and/ or in writing
• Adhere to all fair housing guidelines and procedures
• Prepare and process rental applications, lease packets, renewals and monetary transactions
• Conduct background checks on prospective tenants to verify previous rental, employment, and criminal history
• Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork, from the application process through move out. This includes processing housing applications, preparing move in information, lease files, renewal letters and renewal leases, completing brochures, completing move out requests, and any other forms utilized as they relate to leasing and resident relations.
EDUCATION
05/2017
BS BUSINESS ADMINISTRATION WITH CONCENTRATION IN MARKETING, University of North Carolina at Pembroke
ACTIVITIES
07/2010
OBTAINED RANK OF EAGLE SCOUT, troop 97, parlin NJ
03/2016
INITIATED INTO THE NU OMICRON CHAPTER OF KAPPA ALPHA PSI FRATERNITY, INC., University of North Carolina at Pembroke
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