Customer Service Team Member
Resume:
William “Brian” Atchison
*** *. *** *** ** Jackson, Missouri, 63755
Phone: 573-***-**** Email: adxjpk@r.postjobfree.com
Career Profile:
Proven expertise in Operations & Supply Chain management with comprehensive experience in the entire end-to-end supply chain process covering multiple locations within North America. Effectively Managed Customer Relationships with regards to Supply Chain opportunities. Effective communicator with all levels throughout the organization. Focus on leadership as the team champion to remove and eliminate obstacles, with experience working with diverse teams of people utilizing effective team development and performance management skills.
Strengths & Expertise
Supply Chain Management
Operations Management
Inventory Control
Employee Development
Strong Analytical Skills
Customer Service Focused
Demand Planning
Resource Allocation
Leadership
Relationship Building
Vendor Management
Performance Management
Project Management
Cost Reduction
Continuous Process Improvement
Excellent Work Ethic
High Business Acumen
PROFESSIONAL EXPERIENCE
Canedy/Admiral Sign Co. July 2022 to June 2023
Materials Manager
Responsibility for Purchasing, Inventory Control, Shipping and Receiving and Scheduling.
Project Manager for Successful Implementation of ERP.
NEWELL BRANDS, Inc. 1993 to 2020
Newell Rubbermaid is a global marketer of consumer and commercial products with sales of $5.7 billion and a strong portfolio of leading brands, including Sharpie®, Paper Mate®, Rubbermaid Commercial Products®, Yankee Candle, Parker®, Waterman®, Contigo®, Rubbermaid®, Levolor®, Calphalon®, Graco, NUK, Marmot, Coleman, Oster, Crock Pot, Mr. Coffee, Sunbeam
Sr. Mgr. Dist. & Transp. Transformation (2000 - Present) Multiple Sites
Responsibility for 7 Distribution Center Campuses, over 500 warehouse and 50 administrative and managerial employees while managing an annual operating budget ($55 million Distribution Expense & $60 million Transportation Expense) and Annual Sales of over $1 Billion. Responsible for budgetary controls, process improvement, planning, employee development, and superior customer service.
Responsible for Input and Output of separate distribution facilities with over 2.5 million square feet of capacity storage.
Developed labor & freight productivity metrics & tactics that delivered over $15 million to reduce Business Unit expenses to align to corporate productivity targets.
Multi-Site Leadership Team member providing strategic guidance for the Business Unit capital, projects, and productivity initiatives.
Implemented over 1M SF of new warehouse projects to increase warehouse capacity including upgrade to WMS, warehouse slotting & storage, and productivity. Projects were on-time and on-budget without sacrificing customer service.
Senior Distribution Manager (1997 - 2000) Multiple Sites
Oversaw and managed over 200 warehouse and 15 administrative and managerial employees while managing an annual operating budget ($15 million) and annual sales of over $300 million. Responsible for budgetary controls, process improvement, planning, employee development, and superior customer service.
Responsible for managing & maintaining 3 separate distribution facilities with over 1 million square feet of capacity storage.
Developed labor & freight productivity projects of over $1M to reduce department expenses to align to corporate productivity targets.
Site Leadership Team member providing strategic guidance for the departmental capital, projects, and productivity initiatives.
Responsible for the safety and well-being of all associates in the department and developing programs and processes to improve safety results.
Implemented department scorecard which reduced year over year labor cost by 7%, improved on time shipments by 8%, and improved order cycle efficiency by14%.
Distribution Manager (1995 - 1997) Jackson, MO
Oversaw and managed over 80 warehouse and 10 administrative and managerial employees while managing an annual operating budget ($6 million) and annual sales of over $200 million. Responsible for budgetary controls, process improvement, planning, employee development, and superior customer service.
Responsible for managing & maintaining 2 separate distribution facilities with over 500K square feet of capacity storage.
Developed labor & freight productivity projects of over $250K to reduce department expenses to align to corporate productivity targets.
Site Leadership Team member providing strategic guidance for the departmental capital, projects, and productivity initiatives.
Responsible for the safety and well-being of all associates in the department and developing programs and processes to improve safety results.
Implemented department metrics and targets which reduced year over year labor cost by 5%, and improved on time shipments by 3%.
Production/Inventory Control Manager (1993 - 1995) Jackson, MO
Oversaw and managed production scheduling with 2 schedulers and 1 administrative employee and annual sales of over $200 million.
Responsible for budgetary controls, inventory improvement, production planning and on time shipments.
Implemented various scorecards that resulted in a reduction of overall inventory by 10% while increasing fill rate by 8% YoY.
Developed work center scheduling strategy that improved uptime and increased efficiency by 18%.
Site Leadership Team member providing strategic guidance for the departmental capital, projects, and productivity initiatives.
Demand Planner (1992-1993) Jackson, MO
Oversaw forecasting of finished goods materials to support $200 million in annual sales.
Managed demand agreement meetings with sales team members that resulted in improved forecast accuracy from 40% to 60% in one year.
Reviewed processes and developed forecast accuracy reports for all major customers/sales leaders.
Lee Rowan Co. St. Louis, Mo. 1979 to 1992
Demand Planner (1989-1992)
Oversaw forecasting of finished goods materials to support $200 million in annual sales.
Managed demand agreement meetings with sales team members that resulted in improved forecast accuracy from 40% to 60% in one year.
Reviewed processes and developed forecast accuracy reports for all major customers/sales leaders.
Production Planner (1985 -1989)
Planned and Scheduled Production Orders to align with Forecasted Demand.
Managed Schedule Attainment to ensure orders were produced on time and in full.
Made certain production schedules for Work-Centers were level-loaded and didn’t over burden the capacities of those Work-Centers.
Receiving Supervisor (1979 -1984)
Supervised all facets of Receiving Department.
Areas of Expertise:
P&L Management
Domestic and International Logistics
SAP
RFQ Administration
Freight Forwarding
BI Tools – Power BI
Contract Negotiations
3PL Management
Microsoft Suite – Excel, Word, Powerpoint, Access,
Project Management
TMS - Oracle
WMS – Manhattan PkMS
Contact this candidate