Administrative Assistant Support Specialist

TAMICA VALENTIN

**** ****** ***** ******, *******, Florida 32837 Ph: 407-***-**** Email: adxjmn@r.postjobfree.com

Summary

Meticulous and client service-focused virtual administrative assistant with excellent skills in organizing meetings, scheduling appointments, and serving as the first point of contact for new customers. Poised to work for an organization where my skills would be fully utilized.

Key Skills

Customer Service

Administrative Support

Microsoft Office

Relationship Building

Community Relations

Customer Loyalty

Document Preparation

Travel Itineraries

Calendar Management

Written Communication

Experience

Homemaker - Orlando, FL August 2020 – Present

Manage household finances to include all expenditures including repairs, major purchases, and upkeep.

Assured on-time payments of utilities, rent, and on-going bills.

Coordinate family obligations to maintain organization and stability.

Perform sanitation tasks.

Direct Service Professional February 2020 - August 2020

Attain, Inc. - Orlando, FL

Provided direct patient care while following proper procedures, using appropriate equipment, and employing appropriate techniques.

Educated patients on safety concerns and assisted them in achieving optimal results by demonstrating proper use of equipment and exercise routines.

Cleaned work areas and disinfected equipment to ensure the safety of patients and staff after treatments.

Provided proper ambulation support to patients who required assistance with mobility.

Copied, logged, and scanned supporting documents before filing everything in the client's files.

Collaborated with team members and customers to find workable solutions improved operations.

Homemaker – Orlando, FL March 2016 - February 2020

Performed housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.

Planned, shopped for, and prepared nutritious meals.

In-Home Support Specialist March 2008 - March 2016

IHSS Public Authority Contra Costa County - Pleasant Hill, CA

Aided clients in engaging in games and other activities that provided mental stimulation or entertainment.

Assisted patients by providing personal services, such as bathing, dressing, and grooming.

Maintained a strong understanding of medications and medical terminology through continued education and seminars.

Helped disabled patients gain independence by observing physical and mental condition, intake and output, and exercise.

Planned optimal meals based on established nutritional plans, which included grocery shopping and dish preparation.

Supervised a variety of daily tasks, such as patient transportation and appointment scheduling.

Offered mental and emotional support to clients to keep them happy and healthy.

Worked to improve the patient's outlook and daily living through compassionate care.

Supported patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.

Dressed, groomed, and fed patients with limited physical abilities to efficiently handle basic needs.

In-Home Support Specialist February 2008 - June 2010

IHSS Public Authority Contra Costa County - Pleasant Hill, CA

Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

Checked patients' pulse, temperature, and respiration.

Changed bed linens, washed, and ironed laundry, provided light housekeeping, or assisted with personal care.

Administered prescribed oral medications, under the written direction of physician.

Prepared and served meals to patients according to prescribed diets.

Administrative Assistant July 2005 - January 2007

Financial Mortgage Solutions - Stone Mountain, GA

Greeted customers and answered incoming calls.

Handled highly sensitive and confidential information.

Ensured loan files moved through the process in a timely manner.

Met with applicants to obtain information for loan applications and to answer questions about the process.

Scheduled appointments with clients.

Followed up with broker, loan officers, and clients to keep them informed of the loan process.

Reviewed loan agreements to ensure that they were complete and accurate according to policy.

Administrative Assistant January 2002 - January 2003

Community Child Care Council (4Cs) Of Alameda County - Hayward, CA

Greeted and proactively assisted visitors in a timely manner.

Handled all administrative tasks including customer service, workflow, and scheduling.

Collaborated with the office staff to define policies and practices.

Facilitated a monthly night appointment to ensure all program participants could qualify for programs that were available.

Managed 5,000 times sheets for the financial department so payments could be distributed on time to childcare providers.

Additional Experience

In-Home Support Specialist July 2010 - December 2010

IHSS Public Authority Contra Costa County - Pleasant Hill, CA

Serving as a companion to clients

Prepared meals.

Utilized exceptional patience and listening skills.

Performed light housekeeping duties.

Provided bathing and dressing assistance.

Retained proper care records and reporting changes.

Encouraged socialization and participation in community activities.

Followed patient care plan.

Communicated with families, co-workers, and supervisors regarding care.

Assisted with transfer and mobility.

Responsible for shopping and running errands.

Maintained a safe and comfortable home environment.

Education

GED

Georgia Technical College

Care Team Integration

CLTCEC- California Long Term Care Education Center #1423 2014

Richmond, CA

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