Brett Tackett

Greenwich, OH *****

adxjm0@r.postjobfree.com

+1-419-***-****

A position with a growing company offering an opportunity to demonstrate my abilities and to future my experience with advancements and work opportunities. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Service Manager/Office Manager

Caliber Collision - Willard, OH

June 2022 to Present

Write collision estimates, go over estimates with customers, answer the phone, greet walk in customers, schedule vehicle estimates and drop offs, go over repair plans with auto body technicians, make sure technicians have updates and give updates on vehicles being repaired, update customers on the process of repairs to vehicles, check in vehicles, deliver finished vehicles to customers, pre vehicle pcm scans, post vehicle pcm scans, create customer files, submit payments, set up rental car reservations, fill in for the GM, share responsibilities with the GM, make sure technicians have vehicles to repair, manage inventory and shop supplies, excellent customer service, work closely with insurance companies, ect. Conductor

CSX Transportation - Willard, OH

August 2006 to Present

switching rail cars, humping rail cars, inspecting rail cars, calling signals, look up and print work orders and bulletins, building trains, manage rail car placement, pick up and set out rail cars, manager of the train, manage supplies, excellent customer service, maintenance, manage all moves from the engineer, ect.

Parts/Service Manager

Graham Automall - Mansfield, OH

March 2005 to August 2006

make sure front parts sales counter ran as planned. sales, manage parts advisors, excellent customer service, answer phone, collaborate with service advisors to plan and implement a service plan and procedures, manage service advisors, fill in for body shop manager, speak to customers, manage shipping and receiving, interview and hire employees, train and mentor employees, maintenance, manage inventory.

Parts/Service Manager

Kasper Auto Group - Norwalk, OH

March 2000 to March 2005

make sure front parts sales counter ran as planned. sales, answer phone, run the day to day operation of the parts department and make sure employees had an understanding of the work to be performed. collaborate with service advisors to plan and implement a service plan and procedures, run the day to day operation of the service department and make sure employees had an understanding of the work to be performed, fill in for body shop manager, excellent customer service, manage employees, manage shipping and receiving, interview and hire employees, train and mentor employees, maintenance, manage inventory.

Administrative Office Assistant/Office Manager

Club View Vision Center - Bucyrus, OH

October 1998 to March 2000

schedule appointments, keep records, update records, filing, manage supplies, check in patients, answer phone, patient follow ups, excellent customer service, maintenance, manage shipping and receiving, manage the daily tasks, manage inventory, manage the front office and manage office employees. Prep Department Supervisor/Quality Control Manager/RMA Manager Epic Technologies - Norwalk, OH

June 1993 to October 1998

read and follow blueprints and schematics, soldering, inspections, quality control, enter information about rma's into computer, shipping and receiving shift supervisor, shipping and receiving manager, manage inventory and supplies, maintenance, machine maintenance, prep department shift supervisor, setting up employees with parts to be prepped, set up machines to be worked on, making sure all jobs were completed, quality control manager, managing the department, making sure all procedures were followed and all assignments were finished. RMA Manager, making sure all returned products were being worked on by employees til completion and returned back to customers on time, held staff meetings, interview and hire employees, train and mentor employees, manage employees and supervisors, excellent customer service.

Education

Associate Degree in Administrative Business Management Pioneer Career & Technology Center - Shelby, OH

August 1999 to June 2001

Technical Certificate in Computer Technology

EHOVE Career Center - Milan, OH

August 1991 to June 1993

High School Diploma in General Studies

South Central High School - Greenwich, OH

August 1989 to June 1993

Skills

• Microsoft office (Access, Excel, Word, PowerPoint, Outlook)

• QuickBooks, Filing, Business Math and English, Social Media

• Accounting, Windows, Internet, I can type 40 WPM accurately

• I can run a Drill Press, Belt Sander, Grinder, I can solder, ect.

• Schematics

• Business Management

• Blueprint Reading

• Electrical Experience

• Office Administration

• Freight Experience

• Equipment Repair

• Management

• Quality Control

• Public relations

• Pricing

• Analysis skills

• Industrial equipment

• Buying and Selling Automobiles (10+ years)

• Warehouse management system

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