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Escrow Officer Graphic Designer

Location:
El Paso, TX
Salary:
75,000
Posted:
June 06, 2023

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Resume:

S AWYER B . S I K E S

* * * * * I T T S B U R G A V E E L P A S O, T X 7 9 9 3 0

P H O N E 9 1 5 . 7 1 0 . 6 9 8 0 E - M A I L S A W Y E R S I K E S @G M A I L . C O M 1

EDUCATION

Texas A&M University Bachelor of Business Administration in Finance Graduation: Dec. 2009 WORK EXPERIENCE

OS National Title, Remote Position Spring 2021-Present Escrow Officer

Coordinate directly with consumer to ensure all underwriting conditions are satisfied prior to closing

Work with sellers and agents directly to coordinate closings remotely with very short turn times

Coordinate with a National Buyer to ensure seamless closings without errors

Report weekly to team leads as to the current status for all closings within a two-week time period

Review documentation after signing to submit for funding approval as well as keying wires Guaranteed Rate, El Paso, Texas Fall 2020- Spring 2021 Loan Coordinator

Coordinate directly with consumer to ensure all underwriting conditions are satisfied

Work with the Title Company to arrange closing schedules between escrow and customer

Submit outstanding conditions to underwriting and loan officers to clear conditions for closing Stewart Title Company, El Paso, Texas Summer 2019- Fall 2020 Commercial Escrow Officer

Market new business while servicing existing clients

Prepare and finalize both preliminary and final closing statements involved for residential properties, refinances and commercial transactions

Review Title Commitments for accuracy and work with the clients to cure existing matters

Perform notary public services as well as explain closing documents at time of signing Patten Title Company, Austin, Texas Fall 2019- Summer 2018 Residential Escrow Officer

Open new orders and receipt the contracts

Prepare and finalize both preliminary and final closing statements involved for residential properties, refinances and commercial transactions

Review Title Commitments for accuracy and send to necessary parties

Perform notary public services as well as explain closing documents

Communicate necessary curative matters to involved parties for closings through email and phone calls

Heritage Title Company of Austin, Inc. Austin, Texas Fall 2018- Winter 2018 Residential Escrow Officer

Prepare and finalize both preliminary and final closing statements involved for residential condominiums

Review Title Commitments for accuracy and send to necessary parties

Perform notary public services as well as explain closing documents

Communicate necessary curative matters to involved parties for closings through email and phone calls

Confirm wire information and execute outgoing wires for proceeds Lone Star Title Company, El Paso, Texas Spring 2011- Fall 2018 Vice President/Branch Manager/Escrow Officer

S AWYER B . S I K E S

2 3 1 7 P I T T S B U R G A V E E L P A S O, T X 7 9 9 3 0 P H O N E 9 1 5 . 7 1 0 . 6 9 8 0 E - M A I L S A W Y E R S I K E S @G M A I L . C O M 2

Oversee daily operations for one of five local branches for the top title company in the El Paso market

Manage 6 employees and approximately $7,000,000.00 in assets on a monthly basis

Work-up closing statements and prepare files for contract and loan consummation

Balance loan and wire information with multiple national and local lenders

Perform notary duties and explain loan documents for closing transactions

Generate new business by direct marketing efforts

Support the expansion of offices located in Las Cruces, NM and San Antonio, TX

Travel to outside markets to cultivate and maintain current clients

Engage in conflict resolution when customers are dissatisfied, and the situation has escalated Sun City Records Management, El Paso, Texas Summer 2010 – Spring 2011 Account Executive

Developed terms and conditions for contracts related to shredding service and document storage agreements

Authorized to develop proposals, quotations, sign, negotiate, and administer contracts

Responsible for developing pricing methodologies and cost analysis

Conduct research applicable to competitors in the industry, best business practices and records

Ensures compliance with the Health Insurance Portability and Accountability Act for medical, storage, transportation and destruction

Responsible for the development of new customers and servicing existing contracts

Develop and provide business presentations to prospective clients as well as existing customers

Developed a database utilizing Microsoft Access to track existing customers and prospective clients

Created marketing materials through Microsoft Word in coordination with a third party graphic designer

Possess, the ability to write, speak, analyze, work calmly under pressure, adapt easily to change, work in groups, and ability to satisfy customers

Increased the number of monthly service contract agreements by over 30% Edward Jones Investments, El Paso, Texas Spring 2010- Summer 2010 Financial Advisor

Acquired the necessary series 7 and 66 securities licenses as well as the Texas life and health insurance license

Learned how to create, manage and deal with customers and clients while building a book of business from scratch

Responsible for analyzing financial documents, researching existing securities held by clients, and researching comparable solutions to better satisfy clients, wants, needs and goals

Created and developed presentations for clients from company specific software designed by Edward Jones

Updated and tracked progress daily through software to organize, plan and execute my daily activities

Completed training in market orientation, customer service and business development

Completed a business plan specific to my goals, market demographic, industry regulation and compliance

Responsible for maintaining marketing materials and adhering to annual compliance audits

Number one in sales within the Southwest region encompassing over 200 agents within one month of sales

City Bank Texas, College Station, Texas Fall 2008 – Winter 2009 Part-Time Teller

Assisted customers with transactions, concerns and services S AWYER B . S I K E S

2 3 1 7 P I T T S B U R G A V E E L P A S O, T X 7 9 9 3 0 P H O N E 9 1 5 . 7 1 0 . 6 9 8 0 E - M A I L S A W Y E R S I K E S @G M A I L . C O M 3

Identified possible solutions to cross sell products to match customers’ needs and wants

Responsible for preparation of the weekly schedule for the teller staff

Worked with a supervisor to maintain marketing material logs and inventory

Assisted with monthly compliance audits for state and federal regulatory standards State Farm Insurance Company, El Paso, Texas Spring 2007 – Fall 2007 Sales Representative (Internship)

Completed classes and training to obtain state insurance licenses for Life, Health, Property and Casualty Insurance

Coordinated marketing events to bring in new clientele while entertaining existing customers

Called upon, quoted, presented and compiled documents for prospective and existing clients

Assisted in adhering to regulatory compliance guidelines

Maintained marketing inventory and databases for tracking sales and potential leads

Sold life, health, auto and home insurance policies in the best interest of customers to save them money



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