Stephanie Loper

Patient Coordinator

251-***-**** adxjk6@r.postjobfree.com Spring Hill, TN 37174

CAREER OBJECTIVE

Detail-oriented professional with experience maintaining data confidentiality and complying with company policies and standards. Able to work efficiently under pressure and manage multiple tasks simultaneously. Adept in quickly learning and adapting to new software and systems.

EXPERIENCE

RENTAL PROPERTY MANAGER

Resort Rentals, June 2018-Present

• Maintained properties overall appearance and managed inspections

• Assisted with periodical interior decorating updates

• Administered all communications with clients and customer service operations. SPIN INSTRUCTOR, Perdido Key, FL

Beach Life Fitness, January 2018-Present

• Conducted Spin playlist and routines for advanced and moderate classes. INTERIOR DESIGN ASSISTANT, Orange Beach, AL

Melanie Martin Interiors, March 2014-Present

• Managed showroom floor with new inventory and positioning of furniture pieces

• Conducted all customer service operations and employee scheduling

• Assisted with new client decor needs and invoices. PATIENT COORDINATOR, Spring Hill, TN

Marvel Cosmetic Med Spa and Surgery, July 2022-May 2023

• Acted as a liaison between patients, families, and medical staff.

• Protected patient rights by maintaining medical and financial information confidentiality in accordance with HIPAA.

• Optimized patient satisfaction and provider time by scheduling appointments in person or by phone.

• Answered telephones and directed calls and voicemails to appropriate staff.

• Explained medical procedures, treatments, and tests to patients and their families. Investigated and directed patient inquiries and complaints to appropriate medical staff members and followed up to ensure satisfactory resolution.

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• Answered phone inquiries from patients regarding their healthcare needs. EDUCATION

BACHELOR'S IN BUSINESS, Livingston, AL

University of West Alabama, May 1993

SKILLS

Professional Relationships Customer Service Interdepartmental Collaboration Patient Flow Coordination Financial Documentation Time Management Patient Registration Answering Questions Attention To Detail Multi-Line Telephone Systems

CERTIFICATIONS

• Sales (10+ years) • Marketing (10+ years)

• Training (2 years) • Word

• Cash Handling • Management

• Organizational Skills • Retail sales (10+ years)

• Interior Design (2 years) • Property Management (2 years) Office Management (2 years) Links

http://www.beautycounter.com/stephanieloper

Certifications and Licenses Fit Tour Advanced Spin Instructor January 2017 to January 2018

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ADDITIONAL INFORMATION

Authorized to work in the US for any employer