Tawfeeq Natour

Personal Information

Mobile: +962********* Email: adxjd4@r.postjobfree.com Address: Amman, Jordan Date of birth: 15th Sep 1971 Nationality: Jordanian Marital Status: Married Profile

Administrative manager with more than 10 years of experience in financial, HR and sales sector, skilled in financial work and customer service, seeking to development, looking to obtain a position in a well reputed firm where I can utilize my skills and use my professional experience to achieve organization goals.

Experience

Director of Administrative Unit

2015 - Present

Ethmar For Islamic Microfinance - Amman, Jordan

Duties and Responsibilities:

Participated in team-building activities to enhance working relationships.

Proved successful working within tight deadlines and fast-paced atmosphere.

Increased customer satisfaction by resolving issues.

Maintained excellent attendance record, consistently arriving to work on time.

Created plans and communicated deadlines to complete projects on time.

Collaborated with unit members to achieve target results.

Improved operations through consistent hard work and dedication.

Prepared drafts of forms, letters and agreements for legal staff use.

Created and submitted weekly legal summary to managers, covering current cases, records requests and collection stateses.

Secretary for the Procurement Committee

2012 – 2015

Jordan Radio and Television - Technical Management Directorate - Amman, Jordan Duties and Responsibilities:

Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Developed team communications and information for meetings.

Participated in team-building activities to enhance working relationships.

Organized logistics and materials for each meeting arranged spaces and took detailed notes for later dissemination to key stakeholders.

Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Managed filing system, entered data and completed other clerical tasks.

Established administrative work procedures to track staff's daily tasks. Human Resources Coordinator

2010 - 2012

Jordan Radio and Television - Amman, Jordan

Duties and Responsibilities:

Supported HR functions with emphasis on record keeping, data entry and general HR tasks.

Maintained human resources information system and kept employee files up to date and accurate.

Completed employee employment verification and unemployment paperwork prior to hire or termination.

Implemented tracking database for employee professional development, license renewal credits and renewal deadlines.

Entered personnel and subcontractor data into central database. Member at Administrative Assessment Committee

2010 - 2012

Jordan Radio and Television - Amman, Jordan

Duties and Responsibilities:

Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.

Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Organized logistics and materials for each meeting arranged spaces and took detailed notes for later dissemination to key stakeholders.

Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Managed filing system, entered data and completed other clerical tasks.

Established administrative work procedures to track staff's daily tasks. Accountant for Libya Branch

2010 - 2010

Fayha for Engineering Products - Tripoli - Libya

Duties and Responsibilities:

Following up the financial issues and reporting the company at Amman.

Representing the company in Libya

Following up all procedures related to the company with Libya government Manager of Sale and Supply Section

2004 - 2010

Beit Al Mal Saving & Investment for Housing (Beitona) - Amman, Jordan Duties and Responsibilities:

Established administrative work procedures to track staff's daily tasks.

Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.

Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.

Generated weekly, monthly, quarterly and yearly reports on purchasing operations.

Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Learned new skills and applied to daily tasks to improve efficiency and productivity.

Drove operational improvements which resulted in savings and improved profit margins. Officer at Call Center

2002 - 2004

Fastlink (ZAIN) Company - Amman, Jordan

Duties and Responsibilities:

Responded to customer requests for products, services and company information.

Actively listened to customers' requests, confirming full understanding before addressing concerns.

Demonstrated respect, friendliness and willingness to help wherever needed. Draftsman and Guide

1998 - 2004

Department of Antiquities - Amman, Jordan

Citadel of Amman 2001- 2004

The Baptism Site 2000- 2001

Citadel for the Spanish Mission 1998-2000

Duties and Responsibilities:

Evaluated information provided by architects and system subcontractors and created accurate drawings according to measurements and specifications.

Interpreted drawing markups and implemented drawing revisions provided by engineers.

Evaluated project sketches and drawings for technical and measurement errors.

Drafted required documentation for archaeological sites. Salesman

Pioneer Association for Research and Educational Services 1999 Jerusalem Insurance Company 1994-1996

Marwan Medical Establishment 1992-1994

Omar Boulos Trading Company 1991-1992

Duties and Responsibilities:

Executed direct sales from manufacturers to customers to improve profitability within retail environment.

Exceeded goals for new accounts in single sales cycle.

Achieved monthly sales goals by promoting product benefits and enrolling new clients. Education

Bachelor Degree in Elementary Education

Arab Open University- Amman, Jordan

2014

Skills

Work Personal

Team work

Organization

Problem solving

Time management

Leadership

Management skills

Risk management

Negotiation skills

Planning

Human Resources

Sales skills

Communication skills

Self motivated

Creative thinking

Persistent & ambitious

Flexibility & Creativity

Languages

Arabic: Native (mother language)

English: Good (speaking, writing and reading)

References

Available upon request.

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