RESUME

NICOLE BACIT

** ******** ***, *******, *******, L6C1R6

adxjcq@r.postjobfree.com

Tel. 647-***-****

Summary

Experienced "Medical Secretary &Social Service Worker, motivated to work towards goals, and improve success. Interest in a career with your office,” as a “Medical Secretary.”

Familiar with following standards, medical administration, patient intake, customer service, managing multiple task, advocating for clients regarding addictions & mental health. Offering resources, and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style with excellent interpersonal, and problem-solving skills. Capable of accurately and efficiently updating logs and reports.

Skills

Courses in medical receptionist and administration

Experienced medical secretary/Office manager, 2001-2003

Excellent multi-tasking skills

Teamwork & Independent skills

Courses in police foundations and criminal psychology

OACP Certificate, 2022

First aid and safety

Cross-functional teamwork

Youth advocacy

Physically fit

CPR and first aid education

Recordkeeping and reporting

Good problem-solving skills

Work Experience

HOME DEPOT, Markham.

MET Team, Merchandiser, June 2021- March 2023

CUSTODIAN 01/2018 to 01/2020

York Region District School Board - Markham, ON

Implemented step-savers that reduced cleaning time per room by 30mins to 20mins while maintaining company quality standards.

Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.

Responded to teachers and student's requests for building and maintenance repairs and cleanups immediately.

Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.

Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and adhere to OSHA standards of safe working practices.

SOCIAL SERVICES WORKER 02/2010 to 09/2017

Versatile Care, Markham, ON

Freedom Support Services - Toronto, ON

Wright Rehab, Markham, ON

Dowling Centre, Residential Facility, Toronto,, ON

Referred family members to outside support options to assist with coping during times of increased stress.

Conducted analysis to address counseling which led to client improvement.

Explained available housing, domestic substance abuse treatment resources

to clients.

Attended hearings with victims to provide emotional support. (VWAP), Volunteering

RESIDENTIAL COUNSELOR 05/2009 to 07/2009

Dowling Centre - Toronto, ON

Helped residents living with mental health, addictions and housing needs feel safe and stable, to gain independence.

Encouraged self care and improve conditions with personal needs.

Fostered relationships with residents, and worked with new residents to optimize acclimation and ease transition to new living environment.

Responded to crisis situations quickly to maintain calm and immediately determine level of

assistance needed.

MEDICAL SECRETARY/ 2001-2003

Academy of Learning, 2001.

Dr. R.M Nizami & Associates, Allergist & Immunologist 2002-2003.

Cachet Family Physicians, 2003.

Education and Training

OACP Certificate, 2022.

National Academy of Health & Business, 2018, (Police Foundations courses)

Seneca College of Applied Arts & Technology - King City, Ontario

Graduated April 2009, Social Service Worker, Diploma

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