Diane Rabe

Elgin, IL *****

adxjat@r.postjobfree.com

+1-224-***-****

To obtain a position within a company where I can utilize my office, customer service, data entry, quality control experience working with CNC run sharp 1000 drill presses inspecting Parts using micrometers Vernier' s checking parts against blueprints making sure quality is to customer specifications. accounting skills Excellent receptionist switchboard skills Microsoft Word some Excel Power Point Outlook web searches excellent communication skills. EMR systems sales/ Retail customer support.

Authorized to work in the US for any employer

Work Experience

Personal Assistant

DHS office Illinois - Elgin, IL

June 2020 to Present

Personal assistant to disabled person assisting in every day needs cleaning cooking bathing dressing doctor appointments Etc

Warehouse Associate (Temp)

MSI -Kelly Services - Elgin, IL

May 2019 to May 2020

• Work in an Electronics manufacturing company warehouse

•pull orders and packed items for customer deliveries

• Staged shipments

• Ensured that all merchandise counts were in order

• Assembled new products

Owner/Manager

Cargiving and Ceaning By Diane - Elgin, IL

November 2008 to April 2019

Cleaning of homes or offices as to customer specifications with care. Caring for disabled and the elderly assisting with shopping when needed accompanying at appointments on occasions. Experience in healthcare

Assistant Project Manager/Office Manager

Fixtures Plus - West Dundee, IL

August 2007 to November 2008

Project manager assistant, handling of on-site subcontractors confirming project schedules are accurate and handled properly editing Paper work, hiring of laborers tending to all customers needs as well handling customers requests on sites.

Data processor, collection specialist

Brown & Joseph LTD - Schaumburg, IL

June 2005 to August 2007

Data processor entering of new claim to program converting files for downloading. Receptionist fill in answering of all lines for Brown & Joseph routing all calls to requested Representatives addressing issues prior to transferring when necessary. Moved into collections calling on over 400 accounts per week updating accounts accurately obtaining balance in full-on First Call. assisting of training new hire collecting over $40,000 for the company on a monthly basis with a customer service attitude. Education

GED in High school graduate

Elgin Community College GED

Skills

• Microsoft Office Powerpoint Excel collections programs cass tiger (10+ years)

• Shipping Receiving

• Warehouse Associate

• Shipping

• Disability

• Hospital

• Logistics

• Picker Packer

• Order Puller

• Time Management

• Word Processing

• Marketing

• Retail Management

• Employee Evaluation

• Customer Service

• General Labor

• Loading

• Unloading

• Microsoft Word

• Microsoft Outlook

• Data Entry

• Microsoft Office

• Order Entry

• Typing

• Commercial Cleaning

• Computer Literacy

• Recruiting

• Residential Cleaning

• Accounts Receivable

• Front Desk

• Medical Office Experience

• Clerical Experience

• Senior Care

• Administrative Experience

• Merchandising

• Personal Assistant Experience

• Experience with children

• Childcare

• Autism experience

• Caregiving

• Event Planning

• Windows

• CNC

• Micrometer

• Calipers

• Manufacturing

• Quality Inspection

• Blueprint Reading

• Assembly

• Quality Control

• CNC Lathe

• Guest services

• CNC Milling Machine

• Calibration

• Coordinate Measuring Machine

• Sales (5 years)

• Proofreading

Assessments

Customer Service Skills — Proficient

December 2019

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient

Administrative Assistant — Familiar

July 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Retail Customer Service — Proficient

May 2019

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Proficient

Customer Focus & Orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Warehouse Associate — Proficient

March 2020

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Customer Focus & Orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Data Entry: Accuracy — Proficient

June 2020

Entering data quickly and accurately

Full results: Proficient

Analyzing data — Completed

November 2020

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Completed

Verbal communication — Familiar

August 2020

Speaking clearly, correctly, and concisely

Full results: Familiar

Customer service — Completed

June 2020

Identifying and resolving common customer issues

Full results: Completed

Call center customer service — Familiar

November 2020

Applying customer service skills in a call center setting Full results: Familiar

Sales skills — Completed

November 2020

Influencing and negotiating with customers

Full results: Completed

Attention to detail — Completed

September 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Medical receptionist skills — Proficient

July 2020

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Attention to detail — Proficient

November 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer service — Familiar

September 2021

Identifying and resolving common customer issues

Full results: Familiar

Basic computer skills — Completed

October 2019

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Completed

Customer focus & orientation — Familiar

September 2021

Responding to customer situations with sensitivity Full results: Familiar

Project timeline management — Familiar

November 2021

Prioritizing and allocating time to effectively achieve project deliverables Full results: Familiar

Administrative assistant/receptionist — Completed

September 2021

Using basic scheduling and organizational skills in an office setting Full results: Completed

Work style: Reliability — Familiar

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar

Front desk agent (hotel) — Completed

July 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Completed

Data entry: Attention to detail — Familiar

March 2020

Maintaining data integrity by detecting errors

Full results: Familiar

Spreadsheets with Microsoft Excel — Completed

April 2021

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed

Management fit — Familiar

November 2021

Measures the traits that are important for success in management positions Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Good customer service skills willing to work hard and a team player, Computer literate knowledge in excel power point word. Internet email dos, Collection programs- Cass Tiger general assistant abilities

Contact this candidate