ROBERT C. DEFAZIO
**** ******* ***** 714-***-****
Buena Park, CA 90620 *********@*****.***
Experienced, Business-Savvy Leader
Securities, Banking, Internet, Retail, Services, Non-Profits
Providing Operations & Marketing Leadership to High-Growth Ventures, Start-Ups & Turnarounds
Top-performing, solutions-driven, entrepreneurially minded. Leads organizations through start-up, change, revitalization, turnaround, and accelerated growth. Personally credited with driving significant gains in revenues and bottom-line profits through strategic leadership. Decisive and results-oriented with outstanding negotiation and crisis management skills. An engaging, professional communicator, quickly building relationships based on mutual trust and benefit. Proven record of decreasing costs, increasing productivity and revenues, improving employee morale and gaining greater customer loyalty through business process and technological innovation.
Selected Career Accomplishments
Strategic adviser of non-profit organizations and startup technology-based businesses.
Planned and launched the start-up of a new sales division that produced $50 million in sales within 8 months.
Generated over $4 million in profit after taking over the management of financial unit.
Facilitator of the SETPAC meetings between the Securities Exchange of Thailand and the Pacific Stock Exchange.
Designed and led development of nation’s first web-based skilled nursing facilities management system.
EMPLOYMENT SUMMARY
Saint Pio Foundation – April 2015 to Present
International Charitable Catholic Foundation
Executive Advisor/Editor
Advises the CEO with regard to complex issues affecting the organization’s operations and mission, particularly with regard to its discussions and negotiations with Vatican and American officials, guiding it to becoming an international organization with a presence in Canada, Mexico, and Italy. Exercises final review of all its public documents, advertising materials, press releases, and speeches to yield more effective communication with the public. Writes speeches for Hollywood personalities, who endorse the foundation and its work.
AML RightSource – August 2021 to June 2022
Anti-Money Laundering Contractor
Analyst II
Researches account activity, inter-account relationships, social media connections, email trails, and other information resources to prepare reports for Federal law enforcement entities regarding suspected domestic and international money laundering activity.
iSpace – October 2012 to January 2015
Technology Staffing Company
Software Developer (contract)
Successfully managed and maintained multiple core production systems that supported the alternative investment portfolio and BSA/AML compliance activities of a major client (Wells Fargo Capital Finance - “WFCF”) using AGILE PM methodology. Created and implemented critical systems that made it possible for WFCF to comply with regulatory compliance deadlines. Principal developer responsible for the migration of a major system to a cloud environment. Developed tools to manage database resources and localize applications.
Calabria Consulting – January 2009 to October 2012
Startup Software Development Company
Owner
Managed the successful conflict resolution between a U.S. company and a technology company in Bangalore, India. Designed a browser-based product that enabled users to see new products and options in a new, powerful, and persuasive way. This product garnered the participation of more than 300 organizations around the world, and was considered by a mid-Atlantic municipality for use in broadcasting news, school closings, business and social activities, political events, and community advertising.
Bankers Toolbox– April 2006 to December 2008
Community Banking Software Company
Software Developer (contract)
Upon reviewing customer complaints concerning operation of the company’s primary product, developed new guidelines and tools for sales and marketing staff to eliminate substandard performance. Consulted directly with clients’ management to resolve performance issues successfully. Developed a range of additional highly successful products that addressed anti-money laundering requirements and commercial real estate risk assessment for community banks.
Mew-Gonzales Consulting Group – August 2001 to April 2006
Startup Real Estate Software Development Company
Application Architect
Managed the development and deployment of multiple successful enterprise products and persuasively represented the company before potential customers. In consultation with C-level executives of company’s primary client, developed a highly successful web-based management system that enabled it to become the largest national real estate appraisal management company in Southern California. The final product enabled the client to triple its volume without having to increase its staffing. Served as a negotiator on behalf of the company in its discussions with Trans Union regarding the acquisition of its software product.
EXPERTISE
Business
Executive management, public relations, marketing, sales management, copywriting, speech writing, public speaking, non-profit management
Technology
Software project management/development, Agile, Scrum, Jira, Microsoft development platform (VB6, VB.NET, ASP, ASP.NET, C#, JavaScript, HTML), MS SQL (2000, 2005, 2008, 2008 R2, 2014) database architecture and development, DTS, ERwin, XML, HTML, Crystal Reports, Microsoft Office programming/add-ons, system integration, computer hardware, real-time A/D interface devices, biometric devices
EDUCATION
B.A., State University of New York, Potsdam, NY
M.Div., Gordon-Conwell Theological Seminary, West Hamilton, MA
Special Studies, Harvard University, Cambridge, MA
Special Studies, Fullerton College, Fullerton, CA
COMMUNITY PARTICIPATION
Advisor/Mentor – National Science Foundation I-Corps (Buffalo Cohort) – 2018 to 2019
Advisor – Joshua Tree Chamber of Commerce – 2015
President – Southern California Youth Philharmonic – 2009
President - Orange County Symphony – 2005 to 2007
Teacher – Western Pennsylvania School for the Blind – 1971