KAREN WILLIAMSON

Blue Bell, PA • 610-***-**** • adxj8y@r.postjobfree.com

Professional Experience

Account Manager, U.S. Maintenance

Mar 2002 – Mar 2023

● Dispatched vendors in the US and Canada to perform maintenance in store, such as scrubbing, buff and strip floors, dusting, power washing, snow removal, etc.

● Communicated with clients via phone and email to understand their needs and provide services as necessary.

● Resolved client complaints and concerns; prevented additional issues by utilizing feedback to improve processes.

● Negotiated prices for special services, scheduled services, and new services.

● Supported vendors in submitting and processing invoices and receiving payment for services rendered.

● Collected and analyzed data in Excel as it relates to specific contracts, services, stores, and locations.

● Assisted with month-end closing procedures and prepared monthly reports. Legal Secretary, Lewis P. Lombardi II & Associates Nov 2000 – Jan 2002

● Diligently maintained legal filings, including various letters and documents via dictaphone in word.

● Transcribed daily phone messages into Abycus for attorneys to review.

● Maintained office supply inventory, ordering, and distribution of supplies.

● Oversaw filing at Montgomery County Courthouse and facilitated the yearly archiving and storage of documents.

Office Manager, Heartwood Building and Construction Company, Inc. Sept 1998 - Oct 2000

● Processed accounts and incoming payments in compliance with financial policies and procedures.

● Assisted with accounts receivable efforts.

● Prepared payroll twice monthly, including remitting payroll taxes and year end documentation.

● Maintained company’s general ledger, P&L statements, and other reports detailing accounts payable status.

● Distributed mail, answered telephone, scheduled meetings, and other miscellaneous office duties as required.

Education

High School Diploma – Norristown Area High School

1981 – 1985

Graphic Arts Field of Study – Central Montgomery County Area Vocational Technical School 1985

Skills

● Attention to Detail

● Proficiency in Excel, Word, and Outlook Email

● Accounts Payable and Receivable

● End of Month Closing Procedures

● Scheduling

● Client Relationship Building