Administrative Assistant Data Entry

KATHERINE MANSFIELD

Metairie, LA *****

504-***-**** - adxj7g@r.postjobfree.com

PROFESSIONAL SUMMARY

Hardworking and passionate job seeker with strong organizational skills eager to secure Accounting Assistant position. Ready to help team achieve company goals. SKILLS

Event Calendar Management

Program Operations

Business Correspondence

Payment Documentation

Reporting Procedures

Correspondence Writing

Daily Ledgers

Financial Transactions

Office Operations

Accounting and Bookkeeping

Microsoft Office

Data Inputting

Invoice Processing

Balance Reconciliations

WORK HISTORY

10/2022 to Current Administrative Assistant / Accounting Assistant Brooks Quality Painting – Metairie, LA

Performed administrative and clerical duties such as word processing, data entry, faxing and copying.

Used accounting software to prepare weekly and monthly financial reports. Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Investigated daily variances and corrected errors to resolve discrepancies. Maintained clean and organized files by keeping accounts payable records up-to-date.

Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.

Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.

Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.

Reconciled company accounts for credit cards, employee expenses and commissions.

Transferred data and documents for smooth system migrations and software updates.

11/2017 to 09/2022 Server

Courthouse Cafe – Gretna, LA

Cultivated warm relationships with regular customers. Bussed and reset tables to keep dining room and work areas clean. Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs. Explained menu items and suggested appropriate options for food allergy concerns.

Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods. Answered customers' questions, recommended items and recorded order information.

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

05/2020 to 10/2020 Administrative Assistant

Rob's A/C & Heating – Harvey, LA

Greeted and accommodated guests, building positive experience from first interaction

Exercised focus and concentration to keep track of tables and remember orders Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty

Checked in with guests throughout meal service, replenishing drinks and catering to additional requests

Prioritized multiple tasks in dynamic environment and stayed calm and composed Created and maintained optimal communication chain, reducing guest dissatisfaction

Memorized frequent customer preferences to build relationships and loyalty Presented menus to answer questions about items and make recommendations Listened to customer concerns and complaints and quickly rectified issues Performed general office duties, such as filing, answering telephones and handling routine correspondence

Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes

Operated computers programmed with accounting software to record, store and analyzed information

Calculated, prepared and issue bills, invoices, account statements and other financial statements according to established procedures Dispatch technicians to service calls.

Wrote patrons' food orders on order slips or entered orders into computers for transmittal to kitchen staff

Persuaded or influenced guest purchase by enticing with higher margin items and add-ons

Memorized menu to help diners make informed meal choices Delivered customer checks and securely processed credit card or cash payments Attended company and restaurant required trainings and meetings, improving skills

Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions. Processed invoices and expenses using QuickBooks to facilitate on-time payment. Handled client correspondence and tracked records to foster office efficiency. 05/2017 to 11/2017 Server

Outback Steakhouse – Marrero, LA

Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills and handle complimentary items.

Explained menu items and suggested appropriate options for food allergy concerns.

Bussed and reset tables to keep dining room and work areas clean. 12/2014 to 07/2016 Server Trainer

Applebee's Neighborhood Grill – Morganton, NC

Trained new team members on restaurant procedures, menu items and performance strategies.

Taught servers to memorize menu ingredients and provide information on preparation methods.

Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction. Provided continuous evaluation and feedback to server employees. 04/2008 to 11/2014 BARTENDER

SERVERBARTENDER/ SERVERBARTENDER, Lincoln House Restaurant and Lounge

Stocked service stations with items such as ice, napkins or straws Carried food, silverware and linen on trays and used carts to carry trays Set up, broke down and cleaned banquet room according to customer requests Evaluated instructor text selections and training materials to verify alignment with approved curriculum

Attended meetings and seminars to obtain information for use in training programs and to inform management of training program status Coordinated participant recruitment and training program placement Maintained records of completed training and required recertifications Greeted and accommodated guests, building positive experience from first interaction

Created and maintained optimal communication chain, reducing guest dissatisfaction

Jotted down customer orders and promptly delivered food and drinks Prioritized multiple tasks in dynamic environment and stayed calm and composed Exercised focus and concentration to keep track of tables and remember orders Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests

Checked in with guests throughout meal service, replenishing drinks and catering to additional requests

Delivered customer checks and securely processed credit card or cash payments Prepared hot, cold and mixed drinks for patrons and chilled bottles of wine Checked patron identification to verify minimum age requirements for consumption of alcoholic beverages.

EDUCATION

12/2022 Associate Degree In Accounting: Accounting Delgado Community College - New Orleans, LA

Member of Phi Theta Kappa

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