Administrative Assistant Service Representative
Resume:
Lauren Hoffman
Gilbertsville, PA *****
adxj5t@r.postjobfree.com
Work Experience
Account Maintenance Specialist
Randstad Staffing - Contractor - Vanguard, CA
March 2021 to Present
Assist clients with their account, update personal information, transfer call to appropriate department Customer Service Representative/Staffing agent
Contractor
Aerotek Staffing - Remote
November 2020 to January 2021
Arrange homecare or durable medical equipment for patients on behalf of their insurance. Medical Receptionist
People Share Staffing - Contractor Geary Neurological Associates - Pottstown, PA August 2019 to December 2019
Greet Patients, Collect co pay and Insurance information. Address incoming/outgoing calls and correspondence. Preformed precertification of MRI/CT'S Administrative Assistant
Randstad Staffing - Contractor
Shire/Takeda Pharmaceuticals - Exton, PA
December 2018 to June 2019
Run and print nearly 2,300 product utilization graphs per quarter, make copies of payment support for over 800 invoices per quarter, scan and email payment support files to senior analyst, assist with program tracker for the Medicad team each quarter.
Administrative Assistant
MRO - Norristown, PA
March 2015 to April 2018
Retrieval and releasing of records according to HIPAA, releasing records for large insurance audits, responsible for quality control of medical records before they are released. Medical Administrative Assistant
Phoenixville Orthopedic/Rothman Institute - Phoenixville, PA November 2007 to October 2013
Performed precertification of MRI/CT's, Front Desk Receptionist, maintained computerized medical records during office transition, assisted physicians and nurses, addressed and responded to incoming/ outgoing calls and correspondence.
Medical Receptionist
PMSI - Pottstown, PA
October 2003 to November 2007
Front desk receptionist greeting patients and collecting co pays and insurance information, addressed and responded to incoming/outgoing calls and correspondence. Education
Diploma in Medical Administrative Specialist
Lansdale School of Business - Lansdale, PA
June 2017
Skills
• Receptionist
• Administrative Assistant
• Outlook
• Word
• Billing
• Accounts Payable
• Microsoft Excel
• Electronic Medical Records (10+ years)
• Epic
• Front Desk
• Medical Billing
• Reception
• Front Office
• Banking
• Medical Receptionist
• Insurance Verification
• HIPAA
• Medical Terminology
• Phone Etiquette
• Medical Office Experience
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