Asuncion Contreras
Stockton, CA
********************@*****.***
I bring a combination of skills and talents which I have developed through my career. I am well- versed in complaint resolution and customer service while having proficiency in leadership. I offer the motivation and customer service competencies, these experiences have sharpened my communication and multitasking skills to handle high volumes of work and exceed expectations. I work hard to serve every customer without compromising team goals or breaking company practices. I look forward to hearing from you at your earliest convenience. Thank you for your time and consideration for my candidacy Sincerely,
Asuncion Contreras
Work Experience
Customer Service Associate
The Home Depot - Stockton, CA
March 2021 to May 2023
Return merchandise use of register make orders for delivery/pick up set merchandise to return to department answer phones take orders payments over phone Cashier
Home Depot - Stockton, CA
January 2020 to May 2023
• Greet customers
• Use of register
• Use of online sales app
• Receive payment
• Give change
• Clean work area
Tool Rental Associate
The Home Depot - Stockton, CA
November 2020 to February 2021
Rent equipment clean equipment tag prepare equipment to rent Supportive Living Assistant
Central Valley Training Center - Stockton, CA
December 2019 to September 2020
• Work with mentally and /or disabled adults
• Assist consumers in home
• Schedule appointments for clients
• Transport clients to appointments
• Report daily notes on each individual
Forklift Operator/Order Puller
Nfi industries - Tracy, CA
August 2018 to October 2019
• Excelled in a fast paced working environment without sacrificing safety
• Loaded and moved pallets containing Tea
• Maintained a clean and orderly work area
• Accurately inspected incoming and outgoing pallets of products
• Certified in Forklift
• 1 year of forklift operating experience
Material Handler
Hollingsworth Logistics - Tracy, CA
June 2017 to August 2018
Sort mailing trays palletize and wrap to send to different post office Customer Service Representative
Hobby Lobby - Stockton, CA
June 2012 to June 2015
Set up cashier's at designated register
Give out change as needed
Order and price merchandise
Stock merchandise
Assist in customer concerns and complaints
Make sure main drawer is balanced at end of shift
Cashier
Dollar Tree - Stockton, CA
March 2012 to October 2012
Greet customers
Use register
Clean area
Make sure drawer balances at end of shift
Skills
• Effective leadership aand management (5 years)
• Relevant work experience (5 years)
• Bilingual (10+ years)
• Teamwork (10+ years)
• Interpersonal skill (10+ years)
• Order Selector
• Order Puller
• Pallet Jack
• Customer Service
• Team Member
• Food Prep
• Materials Handling
• Experience Administering Injections
• Patient Care
• Forklift
• Phlebotomy
• Medical Records
• Vital Signs
• Shipping & Receiving
• Medical Office Experience
Assessments
Sales skills — Completed
May 2023
Influencing and negotiating with customers
Full results: Completed
Customer service — Proficient
May 2023
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
May 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
May 2023
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Looking for better career prospects, professional growth and work opportunities.