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Customer Support Personal Assistant

Location:
Apple Valley, CA
Posted:
June 06, 2023

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Resume:

Yesenia Vera

Director

California *****

adxj2h@r.postjobfree.com

+1-626-***-****

Authorized to work in the US for any employer

Work Experience

COVID-19 Case Investigator

AMLLC - San Bernardino, CA

August 2021 to July 2022

conduct a virtual “needs check,” and connect at-risk COVID-19 positive patients and people in quarantine to community resources.

Responsibilities

• Act as primary point person to call people with a positive diagnostic test for COVID-19, provide support and gather information, including information about the disease

• Triage and coordinate next steps for isolation for cases and quarantine for individuals the person has been in contact with.

• Communicate with cases in a professional and empathetic manner

• Collect and record information on symptoms into the CRM

• Coordinate tracking efforts with local health authority and refer high-level cases to local resources.

• Oversee quality control of data collection and data reporting.

• Supervise a team of contact tracers.

• Make informed, educated decision on case management based on interview guidelines.

• Maintain daily contact with the Case Navigator.

Director

Children's Montessori School

May 2019 to September 2019

As the principal, I'm the face of the school.

I am face and leader of teachers and staff, set goals and ensure students meet their learning objectives. Overseeing the school’s day-to-day operations handling disciplinary matters, managing a budget and hiring teachers and other personnel, schedules, teacher and staff evaluations, and public relations. plan Back to School Night and admissions/graduations etc. As a Principals I must to ensure my school follows regulations set by local, state and federal authorities. Every person who works for a school, from teachers to academic advisors to custodial workers, ultimately reports the school principal.

I am a very reliable and comfortable taking on a leadership role, I'm Able to see the big picture, Service oriented, Good at planning and organizing, Empathetic and sociable, Highly diplomatic, I’m 100% Spanish Bilingual, Skilled in identifying problems and brainstorming potential solutions, Excellent at written and oral communication as well as presentation, Passionate about connecting with teachers and students and parents, Qualified with a BA and Montessori Teacher’s Training I’m ENG/SPA, Touring new prospective parents and introducing them into the Montessori environment. I take the leader ship and ensure that my staff is well-qualified and keeps having training to be updated. Driver

Transit X Transportation

August 2017 to May 2019

Home Maker

Victorville

July 2011 to July 2017

Director Assistant/Teacher

Montessori Children's World - Beverly Hills, CA

September 2009 to June 2011

Head Teacher

Victory Montessori School - San Marino, CA

January 2008 to September 2009

Hired, trained and supervised staff

for all programs

• Scheduled staff trainings and schedules while ensuring proper staff to child ratios Education

Bachelor's Degree in Early Childhood Education Jalisco Universidad De Veracruz - Jalisco

September 1997 to July 2001

Associate's degree

Skills

• Marketing

• Teaching

• retail sales

• Organizational Skills

• CPR

• Organizational Skills

• Time Management

• Marketing

• Teaching

• retail sales

• Microsoft Office (10+ years)

• Microsoft Word (10+ years)

• Microsoft Powerpoint (10+ years)

• Microsoft Outlook (10+ years)

• Excel (10+ years)

• Spanish (10+ years)

• Microsoft Publisher (9 years)

• Teaching Experience

• Leadership Experience

• Early Childhood Education

• Childcare

• English

• Public Relations

• Event Planning

• Strategic Planning

• Classroom Management

• Curriculum Development

• Event Planning

• Public Relations

• Special Education

• Strategic Planning

• Multilingual

• Sales

• Developmental disabilities experience

• Clerical experience

• Relationship management

• Negotiation

• Microsoft Excel

• Computer literacy

• Social media management

• Typing

• Administrative experience

• Experience with children

• Tutoring

• Fundraising

• Customer Relationship Management

• Autism Experience

• Presentation Skills

• Budgeting

• Management

• Conflict Management

• Transcription

• Front desk

• Customer service

• Continuous improvement

• Classroom experience

• Bartending

• Translation

• Product demos

• Basic math

• Preschool experience

• Events Management

• Public Speaking

• Social Work

• Leadership

• Nannying

• Medical Records

• Training & development

• Pediatric CPR (10+ years)

• Special needs

• Documentation review

• Special needs

• Medical terminology

• Personal Assistant Experience

• Bilingual

• Customer support

• Data Collection

• Google Docs

• Meeting facilitation

• Windows

• Communication skills

• Sales Management

• Quality Assurance

• Case Management

• Writing skills

Languages

• Spanish - Expert

Certifications and Licenses

driver's license

CDL

CPR Certification

First Aid Certification

Additional Information

Montessori Teachers Training



Contact this candidate