Sabrina Wiggins

Washington, DC *****

adxj1x@r.postjobfree.com

202-***-****

#readytowork

Work Experience

Retail Store Associate

CVS Health Retail - Washington, DC

****-** - *******

• Accurately entering orders into a Point of Sale (POS) system and payments.

• Thoroughly learned the company's product offering and contributed to an increase in monthly sales.

• Responded to telephone inquiries by providing quality service to customers and associate.

• Performed daily department task including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise inventory control.

• Trained new employees on basic customer service techniques and procedures.

• Provided recommendations to management for sales and service process improvement.

• Served multiple customers, discovered their needs, and make recommendations to generate sales. Front Desk Assistant/ Concierge

NVT Staffing - Falls Church, VA

2016-03 - 2019-07

Manage office correspondence and all calendar updates, respond to all incoming e-mails inquiries and process office incoming, outgoing mail/shipping.

• Manage property key management systems (Key/Trac) and assist resident who were lockout of their residents.

• Periodic inspection with resident move-in/move-outs.

• Greet visitors and show property to prospective new residents. Also, handle incoming phone calls and complete appropriate paperwork.

• Assist resident with their concerns and requests on a timely basis to ensure resident satisfaction with management.

• Maintain all maintenance work orders and residence service request.

• Coordinate office supplies in absence of a property administrator.

• Provided various clerical support to administrative staff. Office Assistant

Express Professionals, Digital Lighting - Greenbelt, MD 2015-06 - 2016-03

Communicates with customers, primarily via telephone, regarding past due accounts, takes appropriate action to resolve delinquency, close customer accounts and ensure cash flow.

• Update client estimates, contracts and invoices for upcoming events.

• Manage payment receipts, tracked financial records and organized Digital Lightning reports.

• Answered incoming phone calls, screen and route calls to appropriate department.

• Manage office calendar and scheduled all appointments Server/Bartender

Olive Garden - Hyattsville, MD

2012-04 - 2015-04

Work closely with restaurant management to immediately address all customer concerns and create a fine dining experience.

• Confirm orders with the chefs and bartenders whenever a clarification is requested.

• Managed orders and accompanying financial transactions using digital of Point of Sale system

• Knowledgeably recommended menu items based on customer needs and preference, including upselling complementary dishes and drinks.

• Negotiated and resolved customers concerns.

• Ensured maintenance of food hygiene in accordance with company standards and guidelines. SOFTWARE

• Microsoft Office Products

• Point of Sale Software

• Key Management Systems (Key/Trac)

Education

Certified Medical Administrative Assistant

University of District of Columbia - Washington, DC 2016-11 - 2018-11

Class of 2000

Ballou High School - Washington, DC

Skills

• Administrative Procedures

• Phone Etiquette

• Problem Solving Skills

• Discretion

• Prioritization and problem-solving

• Customer Support

• Attention to detail

• Organization and planning

• Research/Data Analysis

• Teamwork and delegation

• Excellent written and oral communication skills

• Flexibility and efficiency

• Bartending

• Calendar Management

• Order Entry

• Process Improvement

Contact this candidate