Administrative Assistant Store Associate
Resume:
Sabrina Wiggins
Washington, DC *****
****************@*****.***
#readytowork
Work Experience
Retail Store Associate
CVS Health Retail - Washington, DC
• Accurately entering orders into a Point of Sale (POS) system and payments.
• Thoroughly learned the company's product offering and contributed to an increase in monthly sales.
• Responded to telephone inquiries by providing quality service to customers and associate.
• Performed daily department task including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise inventory control.
• Trained new employees on basic customer service techniques and procedures.
• Provided recommendations to management for sales and service process improvement.
• Served multiple customers, discovered their needs, and make recommendations to generate sales. Front Desk Assistant/ Concierge
NVT Staffing - Falls Church, VA
2016-03 - 2019-07
Manage office correspondence and all calendar updates, respond to all incoming e-mails inquiries and process office incoming, outgoing mail/shipping.
• Manage property key management systems (Key/Trac) and assist resident who were lockout of their residents.
• Periodic inspection with resident move-in/move-outs.
• Greet visitors and show property to prospective new residents. Also, handle incoming phone calls and complete appropriate paperwork.
• Assist resident with their concerns and requests on a timely basis to ensure resident satisfaction with management.
• Maintain all maintenance work orders and residence service request.
• Coordinate office supplies in absence of a property administrator.
• Provided various clerical support to administrative staff. Office Assistant
Express Professionals, Digital Lighting - Greenbelt, MD 2015-06 - 2016-03
Communicates with customers, primarily via telephone, regarding past due accounts, takes appropriate action to resolve delinquency, close customer accounts and ensure cash flow.
• Update client estimates, contracts and invoices for upcoming events.
• Manage payment receipts, tracked financial records and organized Digital Lightning reports.
• Answered incoming phone calls, screen and route calls to appropriate department.
• Manage office calendar and scheduled all appointments Server/Bartender
Olive Garden - Hyattsville, MD
2012-04 - 2015-04
Work closely with restaurant management to immediately address all customer concerns and create a fine dining experience.
• Confirm orders with the chefs and bartenders whenever a clarification is requested.
• Managed orders and accompanying financial transactions using digital of Point of Sale system
• Knowledgeably recommended menu items based on customer needs and preference, including upselling complementary dishes and drinks.
• Negotiated and resolved customers concerns.
• Ensured maintenance of food hygiene in accordance with company standards and guidelines. SOFTWARE
• Microsoft Office Products
• Point of Sale Software
• Key Management Systems (Key/Trac)
Education
Certified Medical Administrative Assistant
University of District of Columbia - Washington, DC 2016-11 - 2018-11
Class of 2000
Ballou High School - Washington, DC
Skills
• Administrative Procedures
• Phone Etiquette
• Problem Solving Skills
• Discretion
• Prioritization and problem-solving
• Customer Support
• Attention to detail
• Organization and planning
• Research/Data Analysis
• Teamwork and delegation
• Excellent written and oral communication skills
• Flexibility and efficiency
• Bartending
• Calendar Management
• Order Entry
• Process Improvement
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