Customer Service Receivable Specialist
Resume:
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Baar WNIAM NOUN ALCO
CONTACT PROFESSIONAL SUMMARY
‘Address tony Poin, NY 10980 Competent Accounts Receivable Specialist bringing Number years of
' experience handling accounts receivable functions. Exemplary sil in resolving
Po 452875762 billing disputes, providing excellent customer service and applying payments.
Email: Recognized for effective leadership with consistent achievement of objectives.
adxizf@r.postjobfree.com Organized and dependable candidate successful at managing multiple
priorities with a positive attitude. Willingness to take on added responsibilities
‘to meet team goals.
SKILLS
+ Team Oriented WORK HISTORY
+ Billing Practices
igesmeaes ae a rarer Collections Specialist, 06/2011 to 10/2022
be New City Funding Corp - Stony Point, NY
+ Negotiated to collect balance in full.
+ Delivered exceptional customer service on colecton calls and maintained
+ insurance Policies
+ Customer Service
* Clerical Support calm and professional demeanor
+ Invoice Preparation and Processing + Processed payments and applied to customer balances
* Active Listening + Counseled debtors on payment options ané arranged installment
+ Credit Card Payment Pracessing ‘agreements
7 Genvile Mediation + Maintained high volume of calls and met demands of busy and productive
+ Customer Relations group.
+ Monitored accounts for compliance with established payment plans and
flagged non-compliances.
+ Researched accounts and completed due dligence to resolve collection
problems.
+ Handled Number outbound and inbound calls daly with goa of collecting
owed debt
+ Used skip tracing and other techniques to locate debtors.
+ Trained new team members on script, company services and collection
strategies,
+ Recorded all information regarding financial status of customers.
+ Processed payments and contracts on accounts
+ Used scripted conversation prompts to convey current account information
{and obtain payments.
+ Set up drafts and processed immediate payments after conducting thorough
research and analysis of account,
+ Achieved monthly goals of $Amount through effective use of Type and Type
skills
+ Account Management
+ Glendaring
‘Accounts Receivable Specialist, 05/1995 to 10/2010
Meditab Consulting Ine - Nanuet, NY
+ Reviewed accounts on monthly basis to assess aging and pursue collection of
funds
+ Contacted clients with past due accounts to formulate payment plans and
discuss restructuring options.
Prepared and mailed invoices to customers, processed payments and
documented account updates.
Identified, researched and resolved billing variances to maintain system
accuracy and currency.
Handled high volume of in-bound calls pertaining to reconciliation of
delinquent accounts.
Researched and resolved customer claims related to shortages, discount
Violations and returns.
Applied more than Number payments per week.
Made outbound calls to vendors and customers to discuss and resolve
account needs,
Responded to inbound inquires regarding accounts and payments.
Reconciled accounts receivable ledger to verify payments and resolve
‘Submitted cash and check deposits and generated cash receipt to record
‘money received.
Used accounting software to reconcile accounts, track income and generate
EDUCATION
‘Advanced Math
Rockland Community College - Suffern, NY
‘Advanced Math, 06/1982
North Rockland High School -Thiels New York
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