ELAINE PHAN, MBA

adxivs@r.postjobfree.com 770-***-****

SUMMARY

Combining an HR background and strategic planning knowledge with a talent for transforming ideas into opportuni es. Excels at organiza on, planning, and building rela onships with all aspects of the business community to create a united, unwavering vision. Success in implemen ng HR processes in recrui ng, hiring, benefits, compensa on, and system training. Efficient with technology and trained in mul ple project pipeline so ware pla orms. Most importantly, works with honesty, integrity, strong ethics, and the belief that businesses both big and small bear the responsibility to posi vely impact the community and people that surround it. Hammoq, Inc. Head of HR, February 2022 – Current

Led the Hammoq HR Transforma on

Onboarded the organiza on with several HR/communica on pla orms including ADP and Workable

Executed payroll using Gusto and eventually ADP

Advised leadership on policy and compliance

Managed the companywide benefits system. Liaised with insurance brokers to find the best solu on for Hammoq

Collaborated with finance & strategy with recrui ng and hiring process

Created an onboarding system for both 1099 and W-2 employees to receive a produc ve onboarding experience

Launched the internal HR site for employees to get full access to all HR related content DELOITTE. HR Transformation Consultant, August 2021 – February 2022

Analyzed exis ng company HR policies to ensure equality, diversity, and inclusion plays a role on a global scale

Created global Employee Resource Groups to promote causes by region

Stabilized exis ng HR communica ons methods during hiring and first year of employment

Supported and led the “Graduate Program”, which promoted training and work experience for newly grads

Researched what partners and clients were doing in terms of DEI

Developed plans for companies to go public with its mission statements

Hosted events and coordinated webinars with various vendors and speakers support team morale during COVID

Compiled ini a ves into numbers and data for annual HR progress reports STIBO SYSTEMS. Executive Assistant, February 2020 – February 2022

Supported 5+ execu ves (in different countries and me zones) in calendar management, travel bookings, and mee ng schedules

Communicate and coordinate with various vendors

Emphasized communica on with each rela onship to create a direct line for open interac ons

Worked closely with HR, benefits, opera ons, compensa on, payroll and recruitment teams to ensure data management and repor ng needs are met

Created programs to promote employee interac on to create an inclusive and fun work culture and environment

Assisted in establishing a Diversity and Inclusion Team to promote Diversity, Equity, and Inclusion within the workplace.

WHOLESALE AND LIQUIDATION EXPERTS. HR Strategies Director, 2019

Stabilized exis ng HR communica ons methods & created and implemented new processes within recrui ng, hiring, scheduling, and training. Trained HR employees to adapt to a new hiring method

Executed performance reviews and developed targeted measurements to ensure employees met goals

Developed a paid “Intern and Educa on” program to expose college students to a work environment

Worked with new HR app development for employees and managers to use for data tracking throughout the week

Responsible for suppor ng and transi oning the workforce and coordina ng HR policy and program integra ons for mergers & acquisi ons, in partnership with the HR Integra ons Manager UPS. HR Assistant, 2018

Strong knowledge of HR Informa on Management Systems (GEMS/iGEMS and My Talent Center)

Managed full employee lifecycle including sourcing, recrui ng, assessing, interviewing, engaging, onboarding, and benefits management. Prepared all hiring paperwork including I-9 authoriza ons, background checks, and interna onal work visas

Created spreadsheets and used V-Lookups to organize various informa on regarding start dates, me requests, and performance management updates. Delivered feedback to applicants regarding next steps or denial le ers

Consulted with hiring managers to formulate job defini ons, compensa on, and benefits to create new posi ons to add value to various departments, and consolidated criteria for candidate selec on.

Strategized with department on streamlining processes for hiring and onboarding for the UPS Summer Internship program

IKEA GROUP. HR Communications Specialist, 2017

Served as employee rela ons specialist and navigated team members through difficult situa ons.

Ensured the company developed and retained top talent at all levels to promote growth and good company morale.

Delivered all benefits informa on and applicable resources to par cipants of health coaching program

Led various “lunch and learn” trainings for internal development and team building. EDUCATION

Emory University – Atlanta, GA Kennesaw State University – Kennesaw, GA MBA – Strategy Management Bachelor of Arts: Communica ons, Magna cum Laude (Overall GPA: 3.83) CERTIFICATIONS

HR Management & Analy cs Cer fica on: Unlock the Value of Human Capital o University of Pennsylvania: Wharton Aresty Ins tute of Execu ve Educa on

Inclusive Leadership Cer fica on: The Power of Workplace Diversity o University of Colorado System

FOCUS

- HR Management - Benefits - Communica ons - Compensa on - Conflict Management - Employee Rela ons -

- Corporate Governance & Restructuring - Diversity, Equity, and Inclusion - - Project Management & Collabora on -

- Recrui ng & Hiring - Pay & Compensa on - General HR - Employee Onboarding & O oarding - SKILLS & STRENGTHS

People and Future oriented – possess a leader’s perspec ve on the future of business and its employees.

Proficient in ADP, Salesforce, Workable, Gusto, PurelyHR, Workday, Teams, Google G Suite, QuickBooks, GEMS/iGEMS, My Talent Center and Microso Cer fied.

Innova ve business thinking –uses prac cal skills to build greater team engagement, drive opera onal efficiency, and create new sources of value.

Decision making skills – Comprehends issues and matches them with best-fit tools to expand capacity for making informed decisions that drive stronger outcomes.

HR Background – Understands the ins and outs of the hiring process, including insights on how to create a be er work environment to retain and grow employees

Experience in HR Management Consul ng – Insights for solving messy, unstructured challenges with no clear “right answer”. Exper se in managing the process of problem solving in a structured manner, from framing the problem to communica ng a compelling case for ac on.

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