Kathy Spakes

adxiv7@r.postjobfree.com

Phone-904-***-****

Laid Off since 03/15/20 due to Covid.

Global Publishing-(April-2019 to 03/15/20) Receptionist, answering phone calls, transferring customers to appropriate departments. Adding Customer profiles in computer, deleting expired customers. Assisting customers to appropriate departments within Company. Laid off due to covid virus. Hearing Aid Office-(September-2017 to 2019. Receptionist, Billing, Accounts Receivable Temporary Contract Positions-Worked contract positions since June 2015. Totes Services-Shipping Co - (June 2014-2015) – Billing/ Office Assistant/ Receptionist Worked in preparing documents for processing billing functions. Excel, Word, Access, NS5, Marad NS5, and Lawson experience at Totes. Updated crewing workers itineraries daily in Excel under appropriate ships .Responsible for the front office, allowing visitors to sign in, given badges and assist them to the department they needed to go

Vaco Staffing Co. Nashville Tn. Temporary Assignment (April-2013-August-2013) Worked temporary cash position in Cash Application, Billing and Accounts Receivable. Gap from 2009 to 2013- due to caregiver for my mother at my home until she passed away. Ingram Book Co. (December 1994-October 2009) Credit Analyst-Handled over 150 Commercial Accounts on a monthly basis. Sales volume of commercial accounts was 3 to 10 million dollars. Worked small Regional Accounts, researched reconciliation issues, worked on Excel and Word spreadsheets daily. Performed credit reviews on assigned accounts. Pulled Dunn and Bradstreet reports for account reviews. Researched and processed customer deductions taken on payments. Worked on Collection and Bankruptcy Accounts. Worked with Third Party Collection Agencies on accounts forwarded to them by our Company. Collection Calls were made daily. Faxed invoices to customers. Sent collection letters. Placed orders on hold due to past due accounts over their assigned credit line. Hoover & Son Insurance – (April 1985-August 1994) – Personal lines Insurance, assisted customers with insurance coverage on auto and property insurance policies. Worked with customers concerning claim issues. Responsible for Accounts Payable, Payroll and Accounts Receivable. Posted customer payments daily. Applied transactions to GL codes in Computer. Worked with customers on amounts of coverage needed on their accounts.

McMinnville Freight Lines (March 1975-April-1985) – Typed in all freight information into computer for billing. Applied customer payments to accounts. Reconciliation of accounts monthly. Skills – Excel, Microsoft Word, NS5, As-400 and Access