Delivery Driver Office Assistant
Resume:
Max Machala
**********@*****.***
Areas of Expertise
Windows, macOS, Microsoft Office, VOIP phone systems, routers, networks, switches, RJ-45 and RJ-11 Wiring and Telecom
Work Experience
Citgo-gas station attendant - June 2022 - present
Professional Courier Services-driver October 2021-May 2022 Amazon-delivery driver - June 2020-September 2021
Security Validation, Technical Implementation specialist / PCI Inspector Jan 2019- March 2020
● Travel to hotels across the country to install new firewalls compliant with PCI standards
● Create firewall configurations on a site by site basis to ensure tight network security
● Perform property network inspections for customers transitioning to full-network service
● Responded to calls and tickets from customers regarding network and firewall issues
● Monitor hotel networks for intrusions and security compromises eSquared Communications, Dedicated Account Specialist October 2018 – January 2019
● Fielded inbound calls from end users to answer questions, troubleshoot issues, and take new orders
● Addressed customer service issues in a timely manner and updated company database with information from calls
● Collected customer feedback and made process changes to exceed customer satisfaction Advanced VOIP Data, Network Administrative Field Tech. August 2015 – August 2018
● Conceptualized, planned, designed, and installed customized voice and data systems for business clients
● Trained clients in operating new systems and designed technical manuals
● Performed maintenance troubleshooting and repair of client installed systems
● Drove to customer sites to perform maintenance
● Programmed and scripted voicemail to email and IVR systems
● Run low voltage cable
Quantum Services Group, Help Desk Tech. And Field Tech. October 2016 – December 2016
● Respond to maintenance calls
● Drive to customer sites to perform maintenance
● Maintained and built lines for 3CX and Allworx phone systems
● Performed installations of VOIP systems
Mcinerney Law Office, Office Assistant
June 2007- June 2012
● Organized and developed relevant information and paperwork into a user-friendly system
● Obtained necessary files from the appropriate government institutions
● Monitored financial activity regularly and created reports to communicate to members of the firm
Contact this candidate