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Business Development Customer

Location:
Port Elizabeth, Eastern Cape, South Africa
Posted:
June 05, 2023

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Resume:

TERTIUS LOUW

MANAGING DIRECTOR

D E T A I L S

ADDRESS

4marrensteeg, Gauteng

Lydenburg, 1120

South Africa

PHONE

+27-832******

EMAIL

adxitu@r.postjobfree.com

S K I L L S

Creativity

Teamwork

Communication

Adaptability

Business Development

Marketing and Sales

Business Strategy

Leadership

Complex Problem Solving

Client Relationship

Management

Expert Industry Knowledge

Rotelex (Sasols computer

program).

Construction Management

Welding, Plumbing and

Electrical skills

P R O F I L E

Seasoned managing director adept in overseeing multifaceted business operations. Delivers on business promises and seeks out opportunities to improve profitability, employee performance and company profile. Offers deep understanding of challenges and opportunities facing small businesses to ensure fully integrated and strategically aligned operations. Highly experienced in working with running Petrol Stations, Shell, BP, SASOL and Quest Petroleum. Convenience stores, restaurants, takeaways, workshops and OK Express and identifying and addressing client needs. Proven success in coordinating multiple teams across various locations.Increased nearly 100% on the petrol stations as well as the convenience stores.Overseen all staff. Up to 180 staff members at one given time. E M P L O Y M E N T H I S T O R Y

Managing Director, Independent Business Owner Lydenburg Nov 2019 — Present

• Measured operations against KPIs and proactively adjusted strategies to maintain alignment.

• Bought Shell /The Heads in November 2019. We rebranded to Quest Petroleum in December 2019. In December 2021, we opened a OK Express convenience store.

• Spearheaded capital expansion across Lydenburg with new construction and building retrofits

• Worked to continuously drive technology-enabled services to achieve and surpass profitability.

• Created value and differentiated our services from competitor campaigns.

• Led recruitment efforts and training of new employees.

• Directed administrative staff handling business finances, customer contacts and record keeping

• Helped team members tackle daily workloads with confidence through empowered training and motivational strategies

• Adapted business operations for changing demands based on knowledge of industry and market trends

• Handled bi-weekly employee payroll with accurate handling of timekeeping, records, payments and tax liabilities

• Built strong, resilient team by identifying and onboarding highly qualified candidates for key positions.

Independent Business Owner, Sasol Cape Road Port Elizabeth Jan 2014 — Jan 2017

• Effectively worked to enhance client satisfaction by engaging in extensive client communication, troubleshooting and strategic planning.

• Identified new revenue opportunities and worked to drive account growth and profitability.

• Coordinated budgets and financial operations to consistently meet business targets.

• Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues.

L A N G U A G E S

English

Afrikaans

• Achieved revenue run rates and incremental growth targets.

• Tracked supplier performance against contract terms and implemented corrective actions

• Organized regular inventory counts to keep records accurate and identify supply needs or loss points.

• Maintained high customer satisfaction ratings with well-trained, empowered team taught to go above-and-beyond with service.

• Tracked supplier performance against contract terms and implemented corrective actions

Independent Business Owner, BP Touwsriver Touwsriver Jan 2004 — Jan 2011

• Started revenue with BP Touwsriver with 250 000L and ended on 1 200 000L per month.

• Oversaw company finances with well-organized accounting system and strong financial controls for meeting budget targets

• Established clear expectations and objectives for team members and helped each achieve goals.

• Maintained financial and administrative controls, accurately tracking funds and keeping records current

• Led recruitment efforts and training of new employees.

• Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.

• Successfully handled visual merchandising, and worked to promote company vision.

• Served as a successful leader, promoting and achieving stores success.

• Identified and maximized sales opportunities, and increased customer retention rates.

• Brought in new customers with unique customer appreciation events and special sales.

• Calculated and submitted liabilities, keeping business compliant with tax requirements

E D U C A T I O N

Marketing Management Plus Personnel

Management Certificate, Tigerburg College

Feb 1992 — Dec 1994

C O U R S E S

Shell Franchise Course, Shell

2004

BP Franchise Course, BP

2004

SASOL Franchise Course, SASOL

2013



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