Sugandhika Raina, CSM 309-***-**** LinkedIn adxit9@r.postjobfree.com

Product Manager

Possess more than 16 years of expertise in compiling/reviewing requirements and user feedback to incorporate into the product development process. An eminently successful, passionate, dedicated, and systematic Product Owner recognized for an acute attention to detail and a thorough approach to defining requirements, outlining specifications, and partnering with team members to realize and produce high quality products. Skilled in forming product visions, strategies, development, and execution to build world class, industry-leading, well-adopted, and high-quality products within the telecommunications, banking, and manufacturing sectors.

Areas of Expertise

Project Management

Alignment with Requirements

Making Key Decisions

Setting Goals/Objectives

Development Processes

Pre-production/Productions

Prioritization

Leading Project Rescue Initiatives

Leading by Example

Resolving Conflicts

Platform Migrations

Developing Strategies/Solutions

Creating Team Metrics

Agile and Scrum Methodologies

ITIL v3 IT Service Management

Managing Onshore/Offshore Teams

Principles of Product Development

ITIL Process Improvements

Change/Service Level Management

Building Client Relationships

Query: Toad, SQL

Systems: SAP HANA, Db2, Oracle

Microsoft Office Suite

MS Access, XML, VB, HTML

Professional Experience

Product Manager Mainframe DB and Storage John Deere 01/2021 to present.

Collaborate with other Product Managers and teams across Deere for efficient use of the Mainframe Platform.

Collaborate with Engineering, and Quality assurance teams to assure that the right customer problems are being solved.

Gather data to come up with ideas for changes and features including curating ideas and deciding which ones are valuable to be worked upon.

Define the product vision, product roadmap, and product positioning.

Work within and across my Business Capability Area for communicating product vision and its positioning.

Balance the needs of the customers and limitations defined by stakeholders.

Responsible for contract negotiations with outside vendors for most cost-efficient platform.

Responsible for work and prioritization of two teams that are spread across the globe.

Product Owner Sedona Technologies (Client: John Deere) 01/2010 to 01/2022.

Tasked with overseeing the product lifecycle, customer needs, product specifications, and production timelines.

Author in-depth plans for product development and produce roadmaps; deliver products that drive business outcomes; and author/plan user stories that promote improvements to product designs and implementations.

Guide product pilots and enhancements in partnership with teams of systems engineers, marketers, architects, and developers to successfully reach product goals.

Charged with organizing and leading Agile meetings including release planning, sprint planning, and backlog grooming.

Elicit and compile requirements by effectively employing interviews, document analyses, workshops, business process descriptions, user stories, and scenarios.

Review user feedback to manage product backlogs; direct product adjustment initiatives to expand the user base and overall client satisfaction levels.

Orchestrate products with teams of up to 15 team members tasked with complex product development.

Collaborate with the tactical level and peers cross-functionally in the successful delivery of high quality, useable, scalable, and creative product designs for internal/external John Deere customers.

Launched Reporting product for John Deere internal and dealer customers in year 2012. Led this product through multiple enhancements in the ongoing years. This product is one of the most used applications among customers for tracking their order, inventory, and sale goals.

Selected Achievements

Identified the immediate and long-term areas of Mainframe reduction that can impact next vendor contract.

Provided Mainframe consumption dashboard to help customers self-serve their needs for studying usage trends.

Enabled High Availability on all Testing environments to mimic Production environment. The HA on Testing environments was extremely impactful for success of Early Order Program in fall of 2022.

Launched a retail sale tracking web application, a major cost-saving effort for John Deere.

Initiated a performance management dashboard seven months earlier than expected, that resulted in savings of ~$700K with a switch to Agile development methodologies.

Successfully completed the goods reporting migration of platforms from DB2 to HANA in 2017; one of the key projects for John Deere that provided global data. The migration achieved $500k in annual cost savings.

Additional Experience: Change Business Analyst, Tech Mahindra (Client: BT Com & BT Wholesale).

Education/Certifications

Master of Science, Telecom and Software Engineering BITS Pilani, India

Bachelor of Science, Electronic Engineering University of Pune, India

Certified Scrum Master

Certified Product Owner

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