Administrative Officer Production Control

CHRIS MILLER

LaGrange, GA – Open to Travel, Remote, & Hybrid

706-***-**** *****.*.********@*****.*** www.linkedin.com/in/chris-miller-7215b9230 https://chris-e-miller.com EXECUTIVE SUMMARY

Director of Production Operations

A results-driven executive with experience driving business growth through continuous process improvement. A trusted operations leader who builds lasting collaborative business relationships while creating customer-centric and KPI-driven environments. Recognized for motivating and inspiring people through leadership by example, process ownership, and empowerment. Can add value by:

● Reducing Maintenance Team turnover by 15% by creating back-to-basics training programs with the local technical college and encouraging ownership and empowerment among team members.

● Designing new conveyance processes utilizing carts rather than forklifts, reducing the workforce by 15% and achieving time savings of 75%.

● Leveraging LEAN principles to streamline assembly line processes, increasing inventory accuracy to <2% loss, and decreasing downtime related to identification of misuse and receiving discrepancies to <1%.

Areas Of Expertise

Operations Management Facilities Management Manufacturing Global Business Operations Project Management Organizational & Workforce Development Distribution Centers Strategic Growth Planning Vendor Management Workforce Planning Warehousing Team Building Kaizen LEAN PROFESSIONAL EXPERIENCE KEY ACHIEVEMENTS

Jindal Films Americas LLC, LaGrange, GA

Consultant (contract) May 2022 – June 2022

Contracted to optimize the Maintenance Team structure, identify and correct OSHA safety hazards, and minimize risks and liabilities within the plant’s infrastructure.

● Reduced Maintenance Team turnover by 15% by creating back-to-basics training programs with the local technical college and encouraging ownership and empowerment among team members. KIA Motors Manufacturing Georgia, West Point, GA

Chief Administrative Officer, Vice President August 2019 – December 2021 Promoted to oversee the strategic direction of HR, Legal, Safety, Health & Environmental, Team & Public Relations, Vehicle Sales, and Corporate Services departments. Developed accountability systems to measure operational accountabilities for revenue, expenditures, and profitability. Ensured consistent alignment with Corporate HQ on global re-branding, training, and planning for EV implementation.

● Minimized absenteeism and risk of COVID spread for 2000+ team members by implementing vaccine clinics and the first and longest-standing mandatory mask policy throughout Georgia and Alabama area industries, established sterilization and cleaning protocols for the production floor, and created awareness videos for team members, resulting in <15% absenteeism, the lowest of any area industry. Director of Production Support Division January 2016 – August 2019 Served as an executive leadership team member responsible for the strategic direction of Production Control and Maintenance/Utilities departments. Established workflow policies to enhance speed and efficiency without compromising product safety or integrity.

CHRIS MILLER

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● Improved productivity and performance by creating a state-of-the-art on-site training/testing lab to offer additional formal training and refresher courses to the Maintenance Team. Director of Maintenance and Plant Utilities February 2014 – January 2016 Managed production efficiency through machine readiness and personnel skill-up training. Supervised repairs, conducted inspections, verified equipment, and ensured adherence to safety regulations.

● Created a talent pipeline for management positions by designing an internal training program for potential candidates and a training plan in cooperation with a local technical college. The new programs set an industry benchmark recognized by the Governor’s Office and exemplified to other North American OEMs. The programs reduced turnover to <2%, with several program graduates promoted into management positions.

Director of Production Division June 2012 – Feb 2014 Directed highly productive and reliable teams while demonstrating superior communication, time management, and organization abilities

Senior Manager of Production Control May 2011 – June 2012 Managed production teams within PC - B.O.M., Planning / Scheduling, Material Control, and Material Handling to meet and exceed monthly/annual KPIs.

Manager of Material Handling May 2008 – May 2011

Designed new conveyance processes utilizing carts rather than forklifts, reducing the workforce by 15% and achieving a time savings of 75%.

Early Career:

Mercedes-Benz U.S. International, Vance, AL

Service Parts Supply Chain/Supplier Quality Assistant Manager: Slashed downtime from 20% to <2% by hiring a new Facility Manager, realigning floor supervision, and making process flow changes. EDUCATION

Professional Development

Coursework in Inventory Management, University of Wisconsin Corporate development/training/certification in advanced 'Lockout / Tagout' (LOTO) of stored energy with State Agency - Georgia Quick Start

Corporate certification in Conflict Resolution

Corporate certification of Union Avoidance

Corporate certification in HAZMAT

CORE COMPETENCIES

Technology: SAP, Microsoft Office, MES, ERP

Board Memberships and Community Involvement: Served as a board member for Birmingham Children’s Theater, THINC College & Career Academy, and Georgia Conservancy. Collaborated with Green Power USA to educate junior high and high school students regarding electric vehicle technologies; and served as Coordinator of Volunteers for A World in Motion, a grade school program and competition teaching students about vehicle propulsion fundamentals.

Professional & Leadership Skills: Best Practices Employee Development Gap Analysis Inventory Management & Controls KPIs Logistics Materials Handling Mentoring Multi-site Operations Retention Process & Productivity Improvements Supply Chain SWOT Analysis Risk & Compliance Management

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