THOM RILEY
EXECUTIVE IN IT, RETAIL, AND DIGITAL E-COMMERCE
PROFILE
Proven Executive in IT, Grocery Retail,
digital and e-commerce with over 35
years of experience in the space.
CONTACT
PHONE: 518-***-****
EMAIL: adxisb@r.postjobfree.com
CORE COMPENTENCIES
Leadership
High Business EQ
P&L Accountability
Budgeting
Revenue Growth
Strategic Planning
Technology
Mentoring
Key Performance Indicators (KPIs)
Analytics and BI
Commerce & e-commerce
TECHNOLOGY
Microsoft 1 2 3 4 5
Google 1 2 3 4 5
Databases 1 2 3 4 5
APIs 1 2 3 4 5
Web Dev 1 2 3 4 5
Mobile Dev 1 2 3 4 5
Retail Tech 1 2 3 4 5
Architecture 1 2 3 4 5
Cloud 1 2 3 4 5
e-commerce 1 2 3 4 5
SEM / SEO 1 2 3 4 5
BI Tools 1 2 3 4 5
EXPERIENCE HIGHLIGHTS
Mercatus Technologies:
Member of the senior leadership team, Grocery e-commerce and technology SME, consultant, and client advisor. Onboarded clients successfully and assisted them with growing and maturing their e-commerce businesses exponentially.
Golub / Price Chopper Supermarkets:
Extensive Technology Leadership roles including Director of Architectural Development & Business Intelligence, Enterprise Architect, Director of Digital Commerce, Manager of Store Systems, Supervisor of Quality Assurance, Application Supervisor, and various Sr. Developer roles.
Directed various technology solutions used by 1 million + customers weekly and 130 grocery stores supporting over 3.5 billion in annual sales and hundreds of thousands of website sessions per week. WORK EXPERIENCE
Mercatus Technologies, Sr. Director e-commerce Operations February 2019 – March 2023
Grocery e-commerce SME providing executive oversight during presales, onboarding, and post-launch with a focus on e-commerce business growth for our clients. Consulting with all aspects of their systems, data, and processes needed to run and expand their profitability, with a focus on operational efficiency and effectiveness. I have expert knowledge in Jira, Slack, Confluence, Zen Desk and a working knowledge of Miro, React Native, Google Analytics, Drupal, PHP, Tableau, Splunk, data lakes, Gladson/Syndigo. Instacart, Shipt, DoorDash. and Uber Eats.
The Golub Corp / Price Chopper Supermarkets, IT Director 1991 – 2019 (Corporate)
As Director of Architectural Development & BI my primary responsibilities included directing and implementing enterprise application architecture and design, software development, data warehousing, business intelligence, and integrations along with budgetary oversight (multimillion $ annually) for various enterprise technology areas.
I have extensive leadership, management, and supervisory experience with development, technical, project, and business facing teams. I assisted in the formation and build-out of our QA and PMO practices. I have a proven track record in translating very technical requirements and specs into business language that is actionable and understandable at all levels of management. Often working directly with executive and board level sponsors.
< WORK EXPERIENCE CONTINUES ON THE NEXT PAGE >
(CONTINUED)
HOBBIES
Volunteering
Biblical Research
Missionary Work
Photography
Technology
Audio Engineering
Motorcycle Riding
Anything Outdoors
EDUCATION
The Golub Corporation / Price
Chopper Supermarkets
Various executive leadership and
continuous improvement programs.
Received certifications in facilitation,
project management, and scrum.
Albany Business College
(Became Bryant & Stratton)
Associate degree with a dual major in
accounting & computer
science/programming.
REFERENCES
Available upon request
THOM RILEY
EXECUTIVE IN IT, RETAIL, AND DIGITAL E-COMMERCE
(WORK EXPERIENCE CONTINUED)
My prior roles were Lead Applications Architect, Business Systems Manager, IT Manager Store Systems, Sr. Software Architect, Sr Programmer Analyst and Programmer Analyst 1, 2, 3. My agile teams / staff built and maintained enterprise class N-tier web based (on prem and cloud based) and client server systems including pricechopper.com, Shops4U (grocery e-comm), mygiftcardplace.com, myfloralplace.com, my.pricechopper.com (share point employee portal) and various mobile iOS and Android apps. At various times I directed IT teams in the development and support for many enterprise systems including Human Resource, Finance, Operations, Merchandising, Supply Chain, Data warehousing, Business Intelligence, and Integration services. I also led the design, development, and deployment of housecallsonline.com; a depot-based e-commerce fulfillment and delivery service during the early days of grocery e- commerce.
My teams were comprised of fulltime salaried employees including onshore, near shore, and offshore contractors.
I led many corporate A (senior management sponsorship) initiatives and often participated as the lead technical advisor on mobile, digital, integration, data warehousing, business intelligence, and web development projects.
I directed the planning, analysis, design and integration of various enterprise technologies including Azure, AWS, Netezza (data warehouse appliance), Cognos, Active Batch, Windows server, IBM VSE main frame, HP/UX, Netware, NT, Red Hat/Linux/Unix, Windows, N-tier SOA on prem and cloud solutions running in physical and virtual VMware and VDI environments. Store retail systems including POS (in- house dev) + NCR + Retalix, CAO/CGO, DSD, Digital signage, Payroll, Time & Attendance, Labor Scheduling, Transportation & Logistics, Self- checkout, Loss Prevention, HR, et al.
I have extensive development and networking experience including API & web services, Visual Studio .Net, MVC, C / C++ / C#, VB.net, VB, JSON, COM / DCOM, ASP.net, ASP, JavaScript, Enterprise Buses IBM MQ, and MSMQ, SQL, SSIS, XML, Windows, HTML, and UNIX shell programming.
I am fluent in many operating systems including Windows (desktop, server, command line), Android and IOS, Chrome, Unix, Novell Netware, and DOS. I have extensive hardware, networking, and data center / ops experience.
Enable Software, Software Architect
1985 – 1991
Positions held: Software Architect, Sr. Developer, Unix Admin, Build Manager, QA Supervisor, Technical Support Supervisor. The Golub Corp / Price Chopper Supermarkets (Retail Stores) 1979 – 1985
Positions held: Evening Supervisor, Lead Grocery Clerk, Office Supervisor, Backdoor Receiver, Stock Clerk, and Loss Prevention Clerk.