Heather Jackson
DETAILS
*** ****** *** ************, **, 30120
*********@*****.***
LINKS
SKILLS
Software as a Service
Talent Acquisition
Account Management
Salesforce
Microsoft Office Suite
Operations
Project Management
Training & Development
Recruiting
Operations
Data Analysis
Management
Marketing & Advertising
Applicant Tracking Systems
Business Development
Customer Service
Sourcing
PROFILE
Ambitious professional with over 8 years of combined experience in training and development, recruiting, talent acquisition, and business development. Driven leader and team collaborator generating multimillion-dollar revenues nationally. Awarded top producer distinction in 2019 and 2020, aim to share my success hitting goals in challenging environments driving organic growth.
EMPLOYMENT HISTORY
CPC Logistics, Inc. – Remote
Corporate Training Manager, Senior Recruiter
April 2021 — May 2023
· Spearheaded corporate training and development improving performance and organizational alignment, positively contributing to a revenue growth of 20% from $257.5M to $309.1M.
· Collaborated with leadership analyzing KPI, needs assessment, and skill gap analysis implementing training to improve business performance, exceeding revenue goals of $500,000 per employee.
· Managed a team of twelve recruiters in branches nationwide and locally in the Marietta, GA office.
· Directed key account and strategic account growth as a Senior Recruiter while managing training.
· Designed the SOP training materials and streamlined onboarding with cross-functional training.
Regional Recruiter
April 2019 — April 2021
· Qualified candidates in an ATS as a full-cycle recruiter, sourcing, interviewing, and onboarding staff.
· Achieved an 87% success rate by placing over 400 hires with Fortune 100, 500, and 1000 clients.
· Recognized as the top producer in 2019 and 2020, averaging $1.8M to $2M in revenue annually.
· Created and managed captivating job advertisements on WordPress, Indeed, and LinkedIn.
Swan Transportation Services – Atlanta, GA
LTL Logistics Manager
October 2018 — April 2019
· Managed new and existing LTL business growth using Salesforce, increasing profit margins by 13%.
· Upgraded supply chain efficiencies and drove organic growth by analyzing logistics market trends.
Rhino Family of Companies – Roswell, GA
Business Operations Specialist, Talent Lead - Marquee Insurance Group (MIG)
February 2016 — October 2018
· Promoted by Nolan Transportation Group’s CEO, Kevin Nolan, to lead Operations Department growth for NTG’s sister company, MIG a new commercial transportation insurance brokerage.
· Directed talent acquisition utilizing an ATS, sourcing, recruiting, onboarding, and training staff.
National Account Manager - Nolan Transportation Group (NTG)
May 2015 — February 2016
· Increased national account revenue as a 3PL provider utilizing Salesforce and MercuryGate TMS.
· Recognized for maintaining gross margins over 15%, resulting in a promotion to new acquisition.
EDUCATION
Bachelor of Arts - Business Management, Southern Polytechnic State University, Marietta, GA
May 2015, Magna Cum Laude