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Sales Associate Customer Service

Location:
Grand Blanc, MI
Salary:
100000
Posted:
June 05, 2023

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Resume:

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CONTACT

Address : Grand Blanc, MI *****

Phone : 810-***-****

Email : adxiqi@r.postjobfree.com

SKILLS

Customer Service

Budgets

Customer Relationship Management

Database Software

Customer Credit Auditing

Negotiation between customer needs and company resources

Problem Resolution

Communications

Management of automobile inventory and sales database software

Auto Dealer compliance certification

Microsoft Office: Outlook, Word, Excel

PROFESSIONAL SUMMARY

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased sales, improving buying experience, and elevating company profile with the target market. Looking to translate my skills and experience to being the liaison between companies, preferably contracts that deal with compliance, credit auditing, and sales within an automotive space. Ability to prioritize tasks and collaborate with peers and management team. Experience and organized professional skills. Exceptional interpersonal skills, time management, computer proficiency. Prepared to offer exceptional support.

WORK HISTORY

Automotive Salesman Specialist, 03/2019 to Current

Shea Buick GMC And Chevrolet - Flint, MI

Control credit exposure by providing financial order management support to minimize risk and obtain timely payment.

Successfully developed my own sales strategy to manage time wisely and assist customers in a higher professional courteous manner.

Adapt to using multiple software to maintain customer profiles and sales information.

Negotiate purchase prices and explained sales, warranty, and optional products.

Automotive Salesman, 03/2003 to 03/2019

Randy Wise Chevrolet - Flint, MI

livered a personal performance which ranked in the top three sales for the dealership

Top 10 salesman out of 150+ employees for over a decade

Maintained effective customer sales by managing license, title, or inventory issues

Presented vehicle prices, interest, and payment numbers to customers, provided financial advice; communicated with sales managers and finance managers to close deals and maintain a loyal customer base

Maintained in-depth knowledge of vehicles, market conditions, and customer buying preferences

Pursued existing and potential customers by phone, email, and text, to generate leads and close sales

Improved customer base by 10% every year through the implementation of strategic improvements

Responded to customer inquiries via telephone and email

Maintained compliance with all service, quality, and regulatory standards

Increased overall quality of used inventory through effective trade-in and auctioning policies

EDUCATION

High School Diploma

Northwestern High School - Flint, MI

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BYRON MILLER



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