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Office Administrator Customer Service

Location:
Johannesburg, Gauteng, South Africa
Salary:
30000- 350000
Posted:
June 05, 2023

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Resume:

Maria Nurse Mntambo

C u r r i c u l u m V i t a e

Profile and Summary

I'm a hardworking, meticulous and focused person. I am looking forward to a position where I can independently apply my own strategic, critical and professional initiatives which are aligned with organization’s mission and objectives, with a goal of continuous improvement for profit maximization.

Professional Qualifications

Institution: Grade Passed: Year: Subjects:

Institution: Course: Year:

Tholulwazi High School Grade 12

1992

N. Sotho, English, Afrikaans, Biology, and Biblical Studi

Damelin

Purchasing and Management Certificate 2007

Work Experience

Company: Position: Duration:

Reason for leaving: Responsibilities:

Glencore (Adept Advisory) Expeditor / Query Agent

10th June 2021 till 3rd September 2021

Resign

Growing professional relationships with various internal and external stakeholders.

Research various vendor options and select the best options based on

Glencore’s needs o Meeting and collaborate with management to assess the reliability of suppliers and vendors, and to identify solutions for ongoing problems.

Work with vendors to determine a reasonable rate and coordinate the timing and means of delivery

Handle any related to vendor services, such as poor product quality or delivery delays. Track orders from placement through delivery

Prompt PO amendments based on the information gathered from the expediting process

Expediting of POs with suppliers based on company rules and policy Guide the requesters to help them to solve their issues within the agreed timeline.

Clear vendor/end-user queries within the required timeline. Interacts with clients at all levels of the client's organization via email and phone

Identifies and recommends opportunities to enhance/streamline business processes and improve first query resolution pertaining to the helpdesk function Ensures all work is performed in accordance with set Key Performance Indicators

Monitoring of supplier PO acknowledgments

Monthly performance reporting on Purchasing activities performed by the Purchasing function

Ensure that responses to end users/suppliers are consistent

with those documented in the knowledge database

Processing purchase orders, organising and confirming delivery of goods and services.

Tracking orders through the shipping department to ensure timeous inventory receipts

Send & update payment instructions to finance for payment Follow delivery and payment

Expedite orders as per expected delivery dates;

Vendor administration & managing the supplier database Ensures accurate filling of all approved purchase orders Manage purchase orders, amendments, rejections and order-related queries.

Capturing order acknowledgments as applicable Amendments to PO as requested by end users

Company: Position: Duration:

Advanced Control and Engineering Industries Receptionist / Office Administrator

01 February 1994 - 30 June 2001

Company went back to France (Closed down)

Company: Position: Duration:

Duties:

Paramount Advanced Technologies (Pty) LTD Procurement Officer / Expeditor

1st July 2001 till 09th June 2021 Reason for Leaving: Retrenched

Duties:

Answering the switchboard, screening calls and taking messages. Receive visitors

Type all correspondence filing, faxing, emailing

Co-ordinate meetings and travel arrangements

Conducts market research to gather information on current prices of products/materials, and advises on pricing and buying strategies

Sourcing of goods, services and raw materials as per specified requirements using tactical sourcing method Maintain necessary quality and safety procedures/documentation, related to purchasing Supplier Negotiations where you will negotiate price discounts, reduced lead times,

Liaise, negotiate and purchase from mainly domestic suppliers of raw materials

Co-ordinate internal and external correspondence Managing diary management

Take minutes of the meetings

Managing stationery requirements and petty cash Maintain an accurate filling system

Consolidate and source alternative suppliers

Maintain good relationships with suppliers/vendors to ensure efficient problem-solving and improve customer service.

Follow a three-quote system and an adjudication process for all purchases

Purchasing the right commodities at the right time and competitive prices in line with RFOs

Negotiates the best deals for pricing and supply contracts, and ensures that the products and supplies are high quality Liaises with user departments and suppliers to ensure that items procured meet specifications

Initiates RFQ process for services, materials, and equipment Consider all internal policies and practices in all transactions Send RFQs and prepare price analysis for technical and commercial evaluation.

Name: Position: Contact no: Email:

Name: Position: Company: Contact no: Email:

Name: Position: Contact no:

Mrs Melanie Steyn

Procurement Manager (Glencore) 011 772- 0600

adxio6@r.postjobfree.com

Mrs Hilary Nicholas Procurement Manager

Paramount Advanced Technologies 011-***-**** 082-*******

adxio6@r.postjobfree.com

Mr Henri de Waubert

CEO (Advanced Control & Engineering IND) 011-***-****



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