Katherine Taylor

Monroeville, PA *****

adxing@r.postjobfree.com

+1-412-***-****

PROFESSIONAL Systematic Administrative Assistant with successful experience in fast-paced office settings.

Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Work Experience

secretary

families uinited network inc

May 2022 to Present

answer phone, type office letters to all the children and there families, use word, access and excel i also scan documents into evolve, collect mail, i enter in referrals from other agencies.. I assist the supervisor if they need help with there work.

Work History Administrative Assistant II

UPMC - Pittsburgh, PA

August 2002 to October 2021

● Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

● Coached new employees on administrative procedures, company policies and performance standards.

● I was check in and did check out sometimes, for a busy OB/GYNE Office.

● i verified all demographic and insurance information in the computer, we were chartless and we operated under epic.

● during my time there, i also, scheduled and billed surgeries for the doctors.

● i also used navinet to obtain authorization for surgeries and to verify insurance.

● i also typed letters and the fax machine on a regular basis Education

Associate in Science (AS)

Skills

• SKILLS (10+ years)

• Microsoft Office (10+ years)

• Appointment

• Employee

• Professional and Coordination Communications Courteous

• Task Prioritization

• Fast Learner

• Confidentiality and Data

• Multitasking and Time

• Reception Duties Protection Management

• Administrative Procedures

• Judgment and Decision

• Multi-Line Telephone

• Problem Solving Making Systems

• Cleaning and Sanitizing

• Strong Organizational

• Document and File

• Staff Orientation and Skills Management Training

• Office Equipment

• Clear Communication Operation

• Mail Routing and

• Ease with Computers and Distribution Technology

• Electronic Records

• Verbal and Written Management Communication

• High Volume Phone

• Meticulous Attention to Inquiries

• Clerical Experience

• Epic

• Insurance Verification

• Medical office experience (10+ years)

• Medical Records (10+ years)

• Medical Terminology

• Medical Scheduling

• HIPAA

• ICD-10

• Patient Care

• Transcription

• QuickBooks

• CPT coding

• Medical coding

• Medical billing

Assessments

Attention to detail — Familiar

April 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Medical billing — Familiar

February 2022

Understanding the procedures and forms used for medical billing Full results: Familiar

Protecting patient privacy — Familiar

February 2022

Understanding privacy rules and regulations associated with patient records Full results: Familiar

Work style: Reliability — Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Completed

December 2021

Identifying and resolving common customer issues

Full results: Completed

Administrative assistant/receptionist — Proficient December 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Medical receptionist skills — Proficient

March 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Customer focus & orientation — Familiar

December 2021

Responding to customer situations with sensitivity Full results: Familiar

Work style: Conscientiousness — Proficient

March 2022

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Spreadsheets with Microsoft Excel — Completed

December 2021

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed

Principles of accounting — Completed

December 2021

Preparing financial records according to federal policies Full results: Completed

Filing & organization — Familiar

March 2022

Arranging and managing information or materials using a set of rules Full results: Familiar

Work motivation — Highly Proficient

March 2022

Level of motivation and discipline applied toward work Full results: Highly Proficient

Retail customer service — Familiar

March 2022

Responding to customer situations in a retail setting Full results: Familiar

Customer service manager — Familiar

December 2021

Managing customer service representatives and resolving customer issues Full results: Familiar

Advanced attention to detail — Completed

December 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Call center customer service — Familiar

December 2021

Demonstrating customer service skills in a call center setting Full results: Familiar

Office manager — Completed

December 2021

Scheduling and budgeting

Full results: Completed

Recruiting — Completed

March 2022

Managing the candidate sourcing and selection process Full results: Completed

Inside sales — Completed

April 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Completed

Bookkeeping — Completed

April 2022

Calculating and determining the accuracy of financial data Full results: Completed

Working with MS Word documents — Completed

April 2022

Knowledge of various Microsoft Word features, functions, and techniques Full results: Completed

Managing accounts in QuickBooks — Completed

April 2022

Using QuickBooks software to manage business financials Full results: Completed

Sales skills — Completed

February 2022

Influencing and negotiating with customers

Full results: Completed

Data entry: Attention to detail — Highly Proficient March 2022

Maintaining data integrity by detecting errors

Full results: Highly Proficient

Basic computer skills — Completed

April 2022

Performing basic computer operations and troubleshooting common problems Full results: Completed

Written communication — Familiar

April 2022

Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar

Scheduling — Familiar

April 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar

Verbal communication — Familiar

April 2022

Speaking clearly, correctly, and concisely

Full results: Familiar

Social media — Completed

April 2022

Knowledge of popular social media platforms, features, and functions Full results: Completed

Proofreading — Completed

April 2022

Finding and correcting errors in written texts

Full results: Completed

Analyzing data — Completed

April 2022

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate