Ablante Negash

469-***-**** • adxil9@r.postjobfree.com • Germantown, MD 20874

Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.

Summary

Skills • Industry Trends

• Customer Liaison

• Lead Generation

• Prospecting Skills

• Consultative Sales

• Contract Negotiation and Closing Tactics

• Customer Relationship Management

• Web Technologies and Services

• Product and Service Knowledge

• On-Site Product Demonstrations

• B2B and B2C Sales

• Sales Development

• Market Research and Analysis

• Sales Strategies

• Project Management

12/2022 - 03/2023

Sales Consultant, Darcars Toyota Of Frederick, Rockville, MD 05/2022 - 11/2022

Front of House Manager, South House Garden, Gaithersburg, MD Experience

• Listened to customers to understand needs and refer to optimal services.

• Greeted incoming customers and provided expert sales and service to drive revenue. Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.

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Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.

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Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

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Cultivated productive relationships with existing customers through exceptional follow-up after sales.

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• Handled guest complaints quickly to maintain positive dining experience. Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.

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• Handled complaints, settled disputes and resolved customer conflicts. Improved customer service by setting expectations and coaching employees on proper service etiquette.

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Delivered high level of quality service to each Guest, resulting in consistent, positive feedback from guests.

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• Assigned work tasks and activities, prepared schedules and managed staffing.

• Interviewed, hired and trained new employees.

• Oversaw employee recruiting, hiring, performance management and discipline. Assisted with local marketing and advertising activities to drive new business development and revenue growth.

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Security Officer, Gryphons Excutive Protection And Security Agency, Germantown, MD

• Coached staff on strategies to enhance performance and improve customer relations. Addressed problems quickly and reported clear information while working under minimal supervision.

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• Guarded restricted areas to prevent unauthorized entry.

• Monitored premises and recorded activity in daily officer reports.

• Verified photo IDs and tickets to allow guests passage.

• Completed incident reports to record security or loss prevention incidents.

• Documented security-related situations and submitted in-depth reports to superiors.1 Screened visitors and employees for weapons and contraband with hand wands and metal detectors.

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• Warned persons of rule infractions or violations and evicted violators from premises.

• Maintained high levels of alertness throughout shifts. Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

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06/2022

Associate Of Science

Mississippi State University, Starkville, MS

Education And

Training

English:

Full Professional

Amharic:

Native/ Bilingual

Spanish:

Limited

Languages

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