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Data Entry Customer Service

Location:
Victorville, CA, 92392
Posted:
June 04, 2023

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Resume:

Jennifer Lopez

Phlebotomist

Victorville, CA ****2

adxikr@r.postjobfree.com

+1-760-***-****

I'm a hardworking and reliable individual looking for an opportunity to lay a solid foundation and build upon it with your company. I can type 40 words per minute. I am well versed in Microsoft Word, Microsoft Office, Excel, Switchboard, 10-key operation, JD Edwards, and AS400. I have over 15+ years in customer service as well as patient care.

Authorized to work in the US for any employer

Work Experience

Site Coordinator

LabCorp - Apple Valley, CA

January 2017 to Present

Responsibilities

Collected blood specimens from patients while maintaining a safe environment by adhering to policy and procedure. Assist in processing of laboratory specimens. Provides specimen collection instructions to patients.

Phlebotomy Technician

Desert Valley Hospital - Victorville, CA

June 2015 to Present

Responsibilities

Collected blood specimens from patients while maintaining a safe environment by adhering to policy and procedure. Assist in processing of laboratory specimens. Provides specimen collection instructions to patients.

Accomplishments

Being able to help the patient be at ease and not stressed or frustrated while drawing blood among getting them better.

Skills Used

Beginning able to handle different situations with different patients and adapting to this. Provided patient care with in regards to what is best with the patient. Counter Sales

FleetPride - Victorville, CA

June 2014 to March 2015

Answering phones, customer service, data entry, accounts receivable, shipping, receiving, collecting payments, bank deposits, balancing cash drawer, monthly reports, ordering parts Externship Phlebotomist

Victor Valley Global Medical Center - Victorville, CA July 2014 to July 2014

Collected blood specimens from patients while maintaining a safe environment by adhering to policies and procedure which included 50 verifiable venipuncture. Assist in processing of laboratory specimens. Provides specimen collection instructions to patients. Sales Manager

RAC Acceptance - Victorville, CA

February 2011 to June 2013

My duties included collection management, needing to contact customers via telephone to remind them of their financial obligations. I communicated our program features to customers and ensured they were aware of their credit options. I was responsible for running my office which entailed creating a schedule to ensure good customer service, handling customer service issues, and maintaining accounts payable files. Transportation Coordinator

M Block and Sons - Redlands, CA

January 2009 to November 2010

Responsible for assembling ordered loads through the companies' data entry system. Basic office work such as faxing, filing, and printing labels. Responsible for telephone customer service calls and communication with the drivers, light billing, making spreadsheets for client meetings, and additional 10- key data entry.

Dental Assistant- Job

Dr. Chuck Kon D.D.S - Colton, CA

December 2007 to May 2008

duties included assisting doctor with patients, taking x-rays, sterilization and patient tray setup. Additional front office duties included providing excellent customer service to patients, in person and over the telephone, setting and confirming appointments, collecting patient co-pays, and insurance verification.

Dental Assistant- Job

Dr. Rodney Owen D.D.S - Redlands, CA

May 2007 to December 2007

duties included assisting doctor with patients, taking x-rays, sterilization and patient tray setup, charting, and placing order for supplies. . Additional front office duties included providing excellent customer service to patients, in person and over the telephone, setting and confirming appointments. Education

Certificate in Education and Certificates

United Education Institute - Ontario, CA

High School Diploma

Valley View High School - Ontario, CA

Skills

• Data Entry (10+ years)

• Customer Service (10+ years)

• Receptionist (5 years)

• Computer Skills (10+ years)

• Patient Care

• Phlebotomy

• Scheduling

• CPR Certified

• Venipuncture

• Phlebotomist

Certifications and Licenses

Phlebotomy Technician

June 2015 to June 2017

Dental Assistant

December 2001 to Present

BLS for Healthcare Providers

August 2018

CPR Certification

Certified Phlebotomy Technician

Assessments

Administrative Assistant/Receptionist — Highly Proficient September 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Highly Proficient

Attention to Detail — Proficient

October 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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