Nursing Assistant Customer Service

CRYSTAL GARCIA

******************@*****.*** 818-***-****

PROFILE

●CPR/ First Aid Certified

●Demonstrated adaptability to a surge of ICU patients during the COVID-19 pandemic, working overtime and implementing new care procedures

●Experience with careful transfer of patients with limited to no mobility

●Experience using gait belts and other tools

●Successfully aid multiple patients per shift with routine tasks including feeding, bathing, dressing

●Routinely monitored and recorded patient vitals, including blood pressure, temperature, and range of motions

●During pandemic, cared for an average of ten patients per shift, assisting five to seven nurses and doctors with a two hundred and sixties influx during the peak of the COVID-19 pandemic

●Respected patient’s privacy and dignity, upholding all hospital policies and experience and knowledge of HIPAA regulations

●Dedication to and passion to serve seniors with excellent customer service skills

EXPERIENCE

January 2016-Present

Registry Network - Nursing Assistant

●Support senior paralegals with legal research and document management in Work directly with patients, and assist them with activities of daily living.

●Monitor patient stability routinely by performing vitals and documenting them appropriately for other medical team members

●Patient care and safety

February 2007-Present

In-Home Support Services

●Assist with bathing and hygiene needs of patients

●Manage office logistics such as primary doctors medical appointments and scheduling

●Set up wheelchair access for patients with limited to no mobility

January 2015-December 2019

Esp Personnel - Nursing Assistant

●Deliver safe bedside care to ten residents, while prioritizing their needs

February 2012-January 2015

Rehabilitation of La Brea- Nursing Assistant

●Transported patients while following safety protocols

EDUCATION

May 2007: High School Diploma, Sultana High School

October 2008: Diploma Wetech College

February 2015: Certified Nursing Assistant Certification, Los Angeles Job Corps

February 2023: Association Degree Math & Sciences

ACTIVITIES AND INTERESTS

Landscaping, Computer office administrative, Home Health Aid, Caretaker

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