MOLUNO FAVOUR NWABAKU

*, ******* ******, *** ****** street, Etete road, Adesuwa, Benin City 091******** adxijo@r.postjobfree.com PROFILE

Versatile and dedicated young professional with extensive experience in several industries. Motivated to maintain customer satisfaction and contribute to company success. Proven success in leadership, operational excellence and organizational development with a keen understanding of elements of business. Recognized for inspiring management team members to excel and encouraging creative work environments. SKILLS

Team player Administration Microsoft Office

Self-Motivated Attention to detail Leadership

Problem Solving Critical Thinking Detail Oriented

Creativity Interpersonal Communication Organization WORK HISTORY

Creative and Cultural Arts Teacher 07/2020 to 03/2021 Calvary Crown Academy – Benin City, Edo State

Utilized multi-disciplinary approaches to instruct students about the cultural arts, encouraging students to use arts as a way to connect with other people from a variety of backgrounds

Developed lesson plans that defined the meaning of culture while also exploring the significance of different art forms and customs throughout history.

Monitored the classroom and assigned special projects that utilized creative expression of students as a means of cultural edification.

English Language Teacher 01/2020 to 07/2020

Calvary Crown Academy – Benin City, Edo State

Administered assessments and standardized tests to evaluate student progress.

Prepared comprehensive English curriculum for multiple classes.

Established appropriate deadlines and provided complete instructions for reading assignment and homework.

Sales Representative 11/2016 to 04/2018

TRIOSED Nigeria Limited – Ikeja, Lagos State

Maintained detailed records of all contacts and meetings and creates reports for stakeholders.

Developed strategies to approach potential customers and increase sales.

Branded products through effective salesmanship and maintained long-term relationships with clients

Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion

Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.

Monitored weekly sales to write reports for senior leadership and streamline operational processes

Utilized sales expertise, passion for innovative solutions and customer interaction skills to create a comfortable and confident sales experience.

Responded promptly to 15 to 20 new lead inquiries daily, ranging from product knowledge to price negotiation

Coordinated with appropriate administrative staff to address clinical, operational and financial questions English Tutor 11/2015 to 10/2016

Government College – Maigatari, Jigawa State

Completed assignment grading in a timely manner to communicate student progress.

Enforced the school's student discipline code to deal with problem situations.

Ensured all students fully comprehended the taught curriculum and provided support to students who required extra guidance

Created routines and rules to help students learn proper classroom behaviour and social skills

Listened to students compassionately which aided in enforcing classroom rules and administrative policies

Helped students develop important learning skills and good study habits useful in the university and life

Planned and implemented detailed scheme of work aligned with school's philosophy, goals and objectives.

LEADERSHIP POSITIONS HELD

Chief Accountant 2018 to Current

Friends Alliance Booth – Benin City, Edo State

Evaluates and improves accuracy and completeness of financial records.

Reviews budgets, capital appropriations and operating budgets, and communicates findings to senior management.

Youth Leader 2017 to 2018

Mountain of Fire Ministries Oke-afa – Magbon, Badagry, Lagos State

Exercised excellent leadership skills through co-ordination and management of Youth meetings; ensured decorum was maintained at all time

Sharpened first rate organization and planning skills by working with executive committee members to plan activities

Communicated all proposals and projects to be carried out by Youths, to all members, while monitoring response and feedback.

Worked together with other executives for effectiveness; monitored monthly events, ensuring strict adherence to all policies and procedures

EDUCATION

Master of Science: Plant Biology and Biotechnology 2018 to 2020 University of Benin – Benin City, Edo State

Bachelor of Science: Biotechnology 2010 to 2014

Ebonyi State University – Abakaliki, Ebonyi State

Senior Secondary Certificate Examination 2002 to 2008 Jonsog College – Isolo, Lagos state

CERTIFICATIONS

National Youth Service Corp Certification 10/2016

Biotechnology Society of Nigeria Certification 08/2012 LINKEDIN CERTIFICATIONS

Administrative Professional Foundations 09/2022

Customer Service: Serving Customers through Chat and Text 09/2022

Google Apps: Tips, Tricks and Techniques 09/2022

Google Sheets Quick Tips 09/2022

Personal Branding on Social Media 09/2022

Retail Customer Service 09/2022

Writing Emails People Want to Read 09/2022

Customer Service Foundations 2 09/2022

Customer Service: Problem Solving and Troubleshooting 09/2022 REFERENCES

Available upon request

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