Emmanuel Aihie

Niagara Falls ON

289-***-****

adxige@r.postjobfree.com

SUMMARY

Resourceful flexible Project Manager/ Event Manager / Customer Service Representative with proven experience in a demanding work environment requiring high levels of precision in a variety of industries.

-Adaptable; transitions easily between small and large tasks, working individually or in a team

-Personable; well versed individual who enjoys working with customers and colleagues from all backgrounds

-Proficient in computer application and various computer/data base systems; Proficient with Microsoft Office (Excel, Word))

-Ability to monitor and optimized advertising campaigns using social media

-Consistently exceed expectations and add extra value with a positive can-do attitude

SKILLS

Project Management

Event Management

Customer-Relationship

Organization and Planning

Excellent Communication

Negotiation Skills

PROFESSIONAL EXPERIENCE

Project Management

Managed project multi-deadlines and adjusted workflow as needed

Prioritized needs and delegated assignments to handle multiple deliveries

Communicated and worked closely with other national and regional teams

Created expense reports, POs and maintained organized contracts documentations

Event Management

Planned events, budgets, business cases and year plans

Organized and planed the management team events, all staff events and Regional Team visits

Created and developed a full schedule for the Regional Executive Team at their national visit

Coordinated all stages of registration and orientation of participants for the event

Prepared post-event evaluations to solicit feedback from volunteers, staff, and clients, to make recommendations for improvement for future events

Ensured income and expenditure against the budget allocated, reaching and exceeding projected target profit

Developed scenarios and supervised the actual execution of activities, step by step

Coordinated and briefed staff regarding roles and responsibilities as well as safety measures

Negotiated and managed contracts for services such as venues, catering, marketing, equipment, accommodations, transportation, security, first aid, and special needs

Produced detailed proposals for clients outlining timelines, suppliers, legal obligations, staffing and budgets

Staff recruitment and training

Emmanuel Aihie

289-***-****

adxige@r.postjobfree.com

Customer Service & Communication Skills

Met with sponsors and organizing committees to plan scope and format of events, to establish budgets, administrative procedures, and progress of events

Responded to client queries and troubleshot concerns that would arise throughout the day of the event, providing reassurance and support

Networked with members of the community to increase resources

Resolved customer concerns through active listening, ensuring their satisfaction

WORK HISTORY

Executive Director (Operations), Superior Brand Managers Limited (SBM Ltd.) Where, (2008-2022)

Manager, TQA Communications, Where (2006-2008)

EDUCATION

Bachelor in Mathematic, University of Benin, Edo State

High School Diploma, Immaculate Conception College, Benin City, Edo State

Training

-In Birmingham (Sign & Digital UK) and PALME in Dubai

Project Management Professional (PMP) Prep, Brampton Library (2023 to present)

Project Management Applications, Brampton Library (2022-2023)

Project Management Fundamentals, Brampton Library (2022-2023)

Volunteer Experience

Workers Directorate, Redeemed Christian Church of God, Niagara Falls, ON (2022 to present)

Prepare and manage the list of Minister Workers to officiate Sunday Church services

English Language Instructor, Folk Arts Niagara Falls, ON (2022 to present)

ESL instructor

Event Coordinator, Flourish, Niagara Falls, ON (2023 to present)

Planning and executing all up coming events for the outreach

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate