Briona Swain

Contact Information

Phone : 256-***-****

E-mail : adxid7@r.postjobfree.com

Key Skills

Time management skills

Proficient computer skills

Extremely organized

Detail oriented

MS Office

Good communication skills

Goal oriented

Problem solving

critical thinking skills

Team player

Leadership Skills

Patient and encouraging

Educating and training skills

Positive attitude

Self-motivated

Education

2014 – 2017

Athens State University Athens, AL

Bachelors of Science: Business Management (In Progress)

1996 – 2000

Bob Jones High School Madison, AL

Advanced Diploma

Work Experience

Alorica

Madison, AL

Recruiter Assistant

9/2018 – 4/2023

Assisted with pre-employment process including coordinating background check, drug screen and communication of new hire orientation details.

Followed-up with candidates about application status and different stages of the hiring process.

Delivered a welcoming and seamless onboarding experience for new hires.

Maintained Excel spreadsheet which contained employee information and ensured timely completion of all required onboardings tasks.

Marshall’s

Huntsville, AL

Sales Associate

11/2012 – 1/2019

Greeted and engaged with customers assisting them throughout the buying process.

Worked on the sales floor, putting out merchandise and assisting customers.

Served as cashier, checking out customers and maintaining a balanced cash register.

Stay-At-Home Mom

Huntsville, AL

Mother (chauffer, cook, maid, nurse, etc)

9/2007 – 10/2012

Stayed at home to care for three small children.

Learned time management and multi-tasking skills.

Learned to prioritize and had to become extremely organized to ensure everything got done.

DirectTV

Huntsville, AL

Customer Service Representative

12/2004 – 8/2007

Ensured customer satisfaction by assisting with their needs or concerns be it technical, billing, or cancellation.

Helped maintain call center goals by keeping talk times down while still providing quality, professional service to each caller.

Worked towards a common goal of great customer service while serving on a team.

Redstone Thrift Shop

Huntsville, AL

Office Manager

3/2003 – 6/2004

Greeted and assisted customers as needed including de-escalating any angry customers.

Ensured accuracy of bank deposits prior to taking them to the bank.

Answered a multi-line phone system, maintained office paperwork and other office tasks.

References

Available upon request.

Contact this candidate