Michael Major

***** ****** ***** ****

Carmel, Indiana 40632

463-***-****

adxid2@r.postjobfree.com

My Goal is to collaborate with people and entities that embrace a culture of active listening, concise questioning and understanding the goals so as to provide leadership through service in their target community and strategic guests. To collaborate in a sustainable and dynamic culture that will advance people and support programs that are thoughtfully crafted and are evolving in structure. Combing my decades of high level experience in a collaborative fashion.

For the past nine years I have been working one on one alongside one of the top nationally recognized leader in ocular surface disease, Dr. Paul Karpecki. In addition to advanced patient care and education in our clinic, I have conducted clinical trials, mentoring doctors and their key staff members and building strategic relationships with both Eye Care Providers as well as non Eye Care Providers such as endocrinologists, dermatologists, family medicine, nutritionists and pharmacists. Developing a disruptive program to affect a paradigm shift in the approach to the early and accurate diagnosis and to help change the standard of care in an efficient manner to address earliest possible care and education of ocular surface disease. Together we have structured a program that is disruptive, collaborative and unique with practical education and implementation. Dr. Karpecki and I offer onsite clinical support to our colleagues in private practice and in industry. Supporting primary eye care doctors with advanced education on our equipment to perform diagnostic, therapeutic procedures and patient education enabling them to grow comfortable with both the protocols and technology so they can advance their approach in their practices. Our collaboration has increased community eye care providers to become proactive in detecting ocular surface disease and educating their patients in an effort to maximize the quality of their eye comfort, health and vision as it relates to ocular surface disease. Positively affecting the quality of their lives.

Consultant 2020- Present, Espansione Group

I met with the ownership and their corporate leadership on a strategic clinical basis to advance their technology of Intense Pulse Light and for the many modalities of Photobiomodulation. Providing updates on my protocol modifications, outcomes and patient experiences. I developed video education on their behalf for physician customers, conducted practical demonstrations on their technologies for doctors and their staff. Also provideing staff education and talking points for them to use with their patients.

Consultant 2021-2023 Marco Instruments

Worked exclusively with the leader of their anterior segment and dry eye division, Glen Ericson to drive practical education to his team based on the outcomes of my several thousand treatments I have performed and modifications to pre-determined clinical protocols.

Dr. Paul Karpecki, Clinical Director, Project Development 2014 – Present

In addition to running one of the most dedicated advanced Ocular Surface disease practices in the country, Dr. Paul Karpecki and I designed a comprehensive nationally orientated referral and primary eye education and service program for ocular surface disease care geared toward early diagnosis. My charge was inclusive of but not limited to; developing and implementing continuing education modalities for eye care providers and staff, industry collaboration and coordinated vendor projects, create beta test programs of education and clinical support to validate our specific end points, assemble and analyze local doctor study groups for implementation of educational and service formats that will yield the most positive and enduring clinical care in their practices.

Consultant 2014

Tear Lab – Charged by VP of sales to perform practice analysis and make recommendations for burgeoning dry eye practices and a key national account.

Consultant 2013-2014

Tear Science – Charged by CEO and VP of marketing to do analysis of Canadian practices to support sales approach.

Consultant 8/2011 – 8/2013

Addition Technology

Responsibilities:

I was charged by the President and CEO of Addition Technology to perform a comprehensive assessment of the company, inclusive of but not limited to, historic and current strategic initiatives, all personnel and their skill sets, strategic relationships in the ophthalmic and optometric communities, and the company’s inconsistent third party reimbursement issues for their technology. Developed solution driven recommendations to the President and Board members, which were adopted. Within a few months of implementation, the company was then sold.

Executive Vice President

Legacy Funding Service - 2003 to 2012

Responsible for cultural, process and net profit improvements within the organization and Legacy's Medical clients. Enhanced and supported Legacy's position with their Medical clients by evaluating and when necessary, re-engineering processes and culture of their clients to obtain coherence with a newly defined client strategic objective. Mandated greater levels of transparency and education for client stability and growth. Responsible for monitoring the results of these actions plans to ensure profitability and productivity. Developed a Financial Factoring arm for Legacy to improve cash flow for clients enabling uninterrupted operations as well as being able to leverage growth opportunities when available to enhance client's strategic objectives.

Founder and CEO

Major Group Construction - Chapel Hill, NC - February 2004 to May 2008

I dealt with all aspects of construction including but not limited to, development of plans with architects, engineers, interior designers, site work, local governance issues, architectural review boards, realtors, suppliers, sub-contractors and clients. Built and sold 17 custom and semi-custom homes in exclusive gated community over a three year timeline. We were privileged to be recognized by Habitat for Humanity for building a home from foundation through completion for a deserving family.

TLC, Regional General Manager

TLC Laser Vision Centers - Chicago, IL - 2000 to 2003

Successfully launched and supervised the development and subsequent operations of profitable and patient centric multiple laser sites in the Midwest. Demonstrated sharp analytical and problem solving skills in operations, recruiting employees and collaborated with the marketing department and corporate strategic development to evolve our industry position. Effectively communicated with and enhanced the Center Directors in my charge to support both their individual and their centers needs. Built growth through an emphasis of performance excellence and maximizing the customer experience as well as building relationships in the communities where the centers were based.

I interacted with Physicians and support staff to implement, refine and review systems for operational optimization. I interviewed, recruited and hired staff and Doctors as needed to compliment our strategic objective and culture. My region was one of eight regions within TLC Laser Centers company. There were four existing centers and plans for three additional centers to be built in my region when I joined TLC. Our Chicago center went from forty-third of forty-nine centers, in the TLC profit ranking, to third most profitable within one year after taking over the centers in the Chicagoland region. I opened two new centers and closed an existing center after determining that it was, at the original time of conception by previous management, ill conceived with no near nor long term upside opportunity. All other centers in my region that I oversaw operated with maximal positive patient satisfaction, clinical and fiscal outcomes.

Director of Ophthalmic and Refractive Services

Allina Health Systems - 1997 to 2001

Minneapolis Minnesota. Reported directly to Dr. David Whiting, Ophthalmic Medical Director.

Recruited by Allina Health System to co-implement an ophthalmology program with Dr. David Whiting within the largest HMO in Minnesota.

I was also charged with developing a strategy to incorporate a refractive surgical program within the ophthalmology division. Our volume went from zero to eighty cases per month in the first year. This was executed in part by developing an Optometric program through creating and advancing in depth relationships, practice efficiencies around all aspects of co-management and professional education.

These responsibilities were executed successfully with the full appreciation of the challenges of working within a non profit organization that was founded by family physicians for primary care.

The program grew to service the referral needs of optometry practices in over twenty one clinics in a one hundred mile area of the Twin Cities that had 1,200,000 lives in its system.

Owner/Operator

Sound for Sight - 1980 to 1997

I developed an Ophthalmic Diagnostic Consulting company, Sound for Sight, to work with and service twenty ophthalmic practices in the New York area. In addition to cultural and strategic discussions, crafting action plans to support their practice objectives as requested, I performed full cataract, refractive surgical and retinal surgical pre and post op diagnostic evaluations including Fundus Photography, Angiograms and Ultrasound A&B modes, endothialial cell analysis, among many other diagnostic procedures.

Interviewed, hired and trained new technicians, administrators and support personnel for client practices to help achieve their strategic objective.

STAHL EYE ASSOCIATES 1978-1997

C.O.O.

Garden City, New York.

I began as an ophthalmic technician, one of only five employees in 1978. I was responsible for all aspects of patient care. Primary duties were Ultrasound, Fundus Photography, Angiography, and all aspects of cataract and refractive surgical workups. Assisted in refractive surgical procedures in the operating room and laser suites and with minor surgeries.

Ascended to Chief Operating Officer, responsible for the build out and operations of three office sites, located all in New York. We built the first non institutional ambulatory center in New York and grew the practice to 125 employees. I worked on the acquisition of local practicesWhile I reported directly to the owner, the CFO, I.T. manager, billing manager, marketing manager, front desk manager, technical staff and physician in charge of education for all departments reported to me. Responsible for all aspects of construction and operation of a multi-specialty multi-site practice, which hosted on average 900 patient visits per week and 65 surgeries per week. I was responsible for the comprehensive development of the practice sites and laser centers in the Trump Tower, Manhattan, Garden City and Hauppauge Long Island. Day to day operations and strategic over view for growth of business, and for the educational and certification courses for local physicians to utilize our lasers as an open access facility along with COPE approved doctor educational programs as part of our referral network of doctors. Developed, implemented and managed a New York State accredited co management surgical training program for 250 Doctors for cataract and laser co-managing procedures. Grew our refractive surgical practice volume through developing strategic relationships and marketing initiatives. We went from a startup refractive laser entity to one hundred and seventy five cases per month within the first year.

ADDITIONAL INFORMATION

Accomplished business development and senior management professional with in-depth expertise in the field of Ophthalmology.

Specializing in comprehensive program development, patient acquisition and retention, people and process improvement, revenue generation with emphasis in increased quality and accessibility of services. Prioritized a culture of patient and staff satisfaction through education and increasing communication, technological advancements with constant analysis of metrics to maximize results and future strategic planning with ownership. Distinct competency to advance business to the next level through an extremely concerted effort to develop and maintain a specific culture through superior work ethic, integrity, compassion and focusing on quality.

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