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Customer Service Patient Registration

Location:
Toledo, OH
Posted:
June 04, 2023

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Resume:

DH Dara Harris

Toledo, Ohio ***** 567-***-**** adxia3@r.postjobfree.com

PROFESSIONAL

SUMMARY

Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS Take Patient Vitals

Knowledge of

EHR, Medisoft, and Microsoft

Office

Adhere to principles of medical

law and ethics

Perform EKG, pulmonary function

testing, and

Phlebotomy procedures

Administer injections

Familiar with OSHA and HIPAA

regulations

ICD-9 and CPT coding

CPR Certified

Prepare patient for physical exam

Understanding of basic anatomy

and medical

Terminology

Work well under stress and when

interacting

With customers

Can type 64 wpm

CMA Certified

Managing Routines

Teamwork and Collaboration

Patient Registration

Customer Service

Team Leadership

Documentation

Medical Terminology

Schedule Preparation

Schedule Management

WORK HISTORY TEAM LEAD 04/2022 to CURRENT

Walmart Toledo, OH

Supervised team members to confirm compliance with set procedures and quality requirements.

Mentored and guided employees to foster proper completion of assigned duties.

Coached team members in techniques necessary to complete job tasks. Worked with team to identify areas of improvement and devised solutions based on findings.

CODING 01/2005 to CURRENT

Maritz Research

Code for multiple client surveys Verify previously coded surveys Train new employees

SUPERVISOR 05/2020 to 03/2022

Genric Toledo, OH

Devised and implemented processes and procedures to streamline operations.

Educated staff on organizational mission and goals to help employees achieve success.

Achieved results by working with staff to meet established targets. Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Gathered, organized and input information into digital database. Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.

Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Boosted team performance by developing customer service training materials and conducting service training.

LOCAL MANAGER 12/2012 to 04/2016

Cherry Hill Photo Enterprises

Hire, train, and delegate Schedules, orders, inventory Photography Customer Service

MEDICAL OFFICE EXTERNSHIP 10/2010 to 12/2010

The University of Toledo Medical Center

Filed, transcribed, organized

MEDICAL ASSISTING EXTERNSHIP 07/2010 to 09/2010

North West Ohio Cardiology Center

EKG, vitals, electronic charts INR Finger-sticks Stocked medicine Prepared samples Prepped Patient rooms Interviewed patients CUSTOMER SERVICE 08/1999 to 12/2004

Taco Bell

Prepared work schedules Production orders Inventory control procedures Deployed employees into various positions Hired, trained, and orientated staff Management

EDUCATION Associate of Applied Science Medical Assisting Stautzenberger College, Maumee, OH

Dean's List - Second Semester, 2009

Honor Roll 2008-2010

Relevant Coursework: Medical & Office

Ranked in Top 10% of class

4. GPA

cum laude graduate

Associate of Medical Office Technology

Stautzenberger College, Maumee, OH

Honor Roll - 2008-2010

4.0 GPA

cum laude graduate



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