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Service Representative Office Assistant

Location:
Baltimore, MD
Posted:
June 06, 2023

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Resume:

To obtain a long-term work from home position that will allow me to use my skills and training as well as exercising my de sire to make a difference.

*/****

Present

Earth Goddess Treasure Box

Owner

I am the owner of a sole proprietorship handmade small business making candles and body care products. Running my own business has taught me skills such as quick books, photoshop, marketing, customer ser vice, inventory management, tax filing, and time management. Running this business will not have an im pact on my availability for a career.

5/2023

Present

Chatdesk

Customer Service Expert

My job at Chatdesk is to provide professional customer service through chat, email, and social media. 4/2010

Present

Blackout Cafe

Event Chef

My job at Blackout Cafe is to purchase/prepare food, take orders, deliver food, serve food, and collect payment.

4/2015

4/2022

Charm City Crewing

Audio Video Technician

My job as an Audio Video Technician was to set up stages, install lights, run wires, install video walls, loading/unloading equipment, and construct displays. 4/2017

4/2019

Support Services Group

Product Sales Specialist

Working for support services group customer service role assisting customers through remote computer access, which includedWorking for support services group customer service role assisting customers through remote computer access, which included telephone and order systems. This job required me to re main understanding and polite in difficult situations while also selling, upselling, pitching deals, or rebuttals as needed while keeping things organized. This job required me to remain understanding and polite in diffi cult situations while also selling, upselling, pitching deals, or rebuttals as needed while keeping things organized.

4/2008

4/2010

Group Five Photosports

Make Up Artist/ Office Assistant

My job at Group Five Photosports was a Make Up Artist during photoshoots and an office assistant for the rest of the week. As an office assistant, my responsibilities were to schedule appointments, book flights, edit photographs using Photoshop, edit videos using Adobe Premier Elements, file tax information into Quick Books, and any other task deemed necessary to keep the office running proficiently. 4/2010

4/2014

Smoothie Time

Event Operator

At Smoothie Time, my job was to set up and run private events in the DC area. I would report to the office to pick up instructions and equipment for the day. I would then transfer the equipment to the job site where I would set up and serve the event.

4/2006

4/2008

Denny's

Server

My job at Denny's was serving customers by seating, taking orders, filling orders, accepting payments, and cleaning up. This job taught me how to remain calm and professional while dealing with difficult customers. 4/2004

4/2006

Friendly's

Server

My job as a serves was to communicate efficiently with customers to ensure satisfaction, clean food prepa ration areas; facilities; and equipment, arrange food for serving, and collect payment. 4/2003

4/2007

Delone Catholic McSherrys Town PA

High School Diploma

Jarratt Virginia

***********@*****.***

757-***-****

Excellent time management

Excellent verbal and written communica

tion skills

Strong attention to detail

Profficient with Microsoft Office,

Quickbooks, and Google Workplace while

working with multiple tabs and systems.

Accurately types 50wpm

Able to quickly access customer needs

and provide a solution to their problem.

Even with difficult customers I am able to

stay professional and empathetic to their

needs.

Experienced in selling, upselling, pitching

deals and rebuttals as needed.

Customer Service Representative

Data Entry

Claims Adjuster

Sales

REQUEST ON DEMAND

KAYLA MALONE

OBJECTIVES

EXPERIENCE

QUALIFICATIONS

CONTACT INFO

SKILLS

INTERESTS

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