To obtain a long-term work from home position that will allow me to use my skills and training as well as exercising my de sire to make a difference.
Present
Earth Goddess Treasure Box
Owner
I am the owner of a sole proprietorship handmade small business making candles and body care products. Running my own business has taught me skills such as quick books, photoshop, marketing, customer ser vice, inventory management, tax filing, and time management. Running this business will not have an im pact on my availability for a career.
5/2023
Present
Chatdesk
Customer Service Expert
My job at Chatdesk is to provide professional customer service through chat, email, and social media. 4/2010
Present
Blackout Cafe
Event Chef
My job at Blackout Cafe is to purchase/prepare food, take orders, deliver food, serve food, and collect payment.
4/2015
4/2022
Charm City Crewing
Audio Video Technician
My job as an Audio Video Technician was to set up stages, install lights, run wires, install video walls, loading/unloading equipment, and construct displays. 4/2017
4/2019
Support Services Group
Product Sales Specialist
Working for support services group customer service role assisting customers through remote computer access, which includedWorking for support services group customer service role assisting customers through remote computer access, which included telephone and order systems. This job required me to re main understanding and polite in difficult situations while also selling, upselling, pitching deals, or rebuttals as needed while keeping things organized. This job required me to remain understanding and polite in diffi cult situations while also selling, upselling, pitching deals, or rebuttals as needed while keeping things organized.
4/2008
4/2010
Group Five Photosports
Make Up Artist/ Office Assistant
My job at Group Five Photosports was a Make Up Artist during photoshoots and an office assistant for the rest of the week. As an office assistant, my responsibilities were to schedule appointments, book flights, edit photographs using Photoshop, edit videos using Adobe Premier Elements, file tax information into Quick Books, and any other task deemed necessary to keep the office running proficiently. 4/2010
4/2014
Smoothie Time
Event Operator
At Smoothie Time, my job was to set up and run private events in the DC area. I would report to the office to pick up instructions and equipment for the day. I would then transfer the equipment to the job site where I would set up and serve the event.
4/2006
4/2008
Denny's
Server
My job at Denny's was serving customers by seating, taking orders, filling orders, accepting payments, and cleaning up. This job taught me how to remain calm and professional while dealing with difficult customers. 4/2004
4/2006
Friendly's
Server
My job as a serves was to communicate efficiently with customers to ensure satisfaction, clean food prepa ration areas; facilities; and equipment, arrange food for serving, and collect payment. 4/2003
4/2007
Delone Catholic McSherrys Town PA
High School Diploma
Jarratt Virginia
***********@*****.***
Excellent time management
Excellent verbal and written communica
tion skills
Strong attention to detail
Profficient with Microsoft Office,
Quickbooks, and Google Workplace while
working with multiple tabs and systems.
Accurately types 50wpm
Able to quickly access customer needs
and provide a solution to their problem.
Even with difficult customers I am able to
stay professional and empathetic to their
needs.
Experienced in selling, upselling, pitching
deals and rebuttals as needed.
Customer Service Representative
Data Entry
Claims Adjuster
Sales
REQUEST ON DEMAND
KAYLA MALONE
OBJECTIVES
EXPERIENCE
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QUALIFICATIONS
CONTACT INFO
SKILLS
INTERESTS
REFERENCES