Brittany Rushing
Administrative Assistant
Jacksonville, FL 32204
adxi9e@r.postjobfree.com
Utilize and grow my skill-set and knowledge base to be an effective member of a creative team by bringing qualitative excellence through hard work and dedication. Work Experience
Rural Carrier Associate
USPS Service - Jacksonville, FL
July 2016 to Present
Deliver mail and parcels to residential as well as business. Scan and deliver parcels as addressed. Leave 3849 form if no one present for certified delivery. Case and deliver as addressed . Delivery Driver and Customer Service
Amazon Fulfillment Center DFW8 - Jacksonville, FL
September 2017 to December 2017
Greet customers,Delivery parcels as assigned. Load and unload vehicle in addressed order. Return undelivered parcels back to station after shift.
Customer Service Representative
CUSTOMIZED DISTRIBUTION SERVICES - Jacksonville, FL May 2014 to September 2015
Responsibilities
Data entry taking food orders for various accounts. Create incident reports for damaged goods as well as outbound calls to customers about product. Maintain various routes for export and import of product. Forward calls to appropriate department based on situation at hand. Handle calls in the queue in a timely matter. Contacted customer when account became past due on payment. Accomplishments
I learned how to process orders & routes to be exported through a jwalk system. I also learned how to navigate through the system to find various products to be ordered and to be added to existing orders. Skills Used
I demonstrated skills of a team player as well as phone etiquette. I multitasked in various difficult situations.
Production
Staples - Smyrna, GA
February 2013 to September 2014
Responsibilities
Bindery,padding,cutting,folding,wide format printing and other various duties Break pack
Staples - Austell, GA
February 2013 to September 2014
Responsibilities
Pull items for orders
Skills Used
Packing and finalizing products for shipping
Administrative Assistant
Prudential - Jacksonville, FL
June 2008 to May 2012
Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas.
• Initiated and complete service orders and handled customer requests.
• Prepare correspondence and other documents as requested.
• Receive and review all incoming correspondence and route as appropriate based on priority.
• Prepare and distribute reports and information to management.
• Answers phones and handles based on the situation.
• Maintains Executive schedule including daily planning, coordinates meeting, and arranges for travel.
• Created and maintained project related binders and file folders.
• Prepared monthly calendars and kept track of schedules and assist in planning functions and special events.
• Provide support to the business line staff in the areas of reporting, customer/business documentation and service goals.
• Completed assignments that include: reports, formal correspondence to management, presentation materials, inter-office memos, and record keeping. Education
Jacksonville University - Jacksonville, FL
August 2008 to August 2009
Bachelor of Science
DBI Academy - Jacksonville, FL
June 2008
Skills
Llv vehicle certified (1 year)
Additional Information
SKILLS
• Advanced Computer Skills-Microsoft Office (Outlook, Word, Excel, Access, PowerPoint, and Hyperion Database, etc.).
• Excellent written, oral and presentation skills.
• Excellent communication skills in order to work with customers and all levels of management, vendors and other business partners.
• Ability to use problem solving and advanced judgment skills to make decisions in situations where there are no established procedures.
• Ability to coordinate multiple projects, set priorities, and delivers projects with deadlines.
• Ability to be adaptable, plan and prioritize work takes initiative and possesses a good attention to detail.