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Administrative Nurse Desk Technician

Location:
San Francisco, CA, 94102
Posted:
June 05, 2023

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Resume:

Leila R. Chanid, MSN, RN-BC

310-***-****

adxi8e@r.postjobfree.com

https://www.linkedin.com/in/leilachanid/

Professional Objective- Career Travel Nurse Seeking Opportunities in Nursing Leadership

Licensure: RN-CA, NY Active Current License

Education: ADN: 2011-Wallace Community College

BSN: 2013-Grand Canyon University

MSN: 2015-Healthcare Informatics, Grand Canyon University

ANCC Board Certified Medical Surgical RN

Skills: 3 out of 11 years Nursing Leadership Experience to include Charge Nurse of Medical Surgical Units, Oncology/Ortho/ Neurology/ Telemetry, Intensive Care and Cardiac Stepdown, Nurse Manager and Administrative Nursing House Supervisor, Cerner and EPIC superuser experience, Hospital Throughput leadership during COVID19 Critical Surge, & US Air Force Veteran

Employment History:

Kaiser Permanente, West Los Angeles, CA

Interim Assistant Department Administrator 32 bed Med Surg Tele Oncology Unit

September 2022- February 2023

Oversight of 2 Oncology & Telemetry units in Director absence.

Provide Quality Education in absence of Unit Educator by promoting UBT meetings and networking with hospital leads

Patient Experience leadership leading unit during DA absence kept 1 of the 2 units top performer in the hospital with a 4.5-5-star rating during and throughout my contract.

NRC real time patient experience coaching for staff and project rollout during contract

NRC rounding and provided support on the floor to round on all patients as nurse leader

Coached incoming new staff members onboarded 3 cohorts of travel registries nurses

Worked with risk mgt on all workplace injuries on 2 units SFR CIRAS Reporting

Provide Executive Leadership with unit productivity daily

West Coast University, Los Angeles, CA

July 2022- November 2022

Clinical Instructor BSN Cohorts Public Health Nursing

Deliver class instruction as it relates to syllabi and course materials PHN

Provide theory and clinical instruction to students in classroom and clinical site rotations

Manage the learning environment and administer academic and attendance policies

Promote student success and achievement exhibiting passion

Provide tutoring to students that might need extra attention and/or accommodations

Bruceville Terrace Methodist Hospital, Sacramento, CA

April 2022- May 2022 6-week crisis response contract

Interim Unit Manager SNF COVID Rapid Response Team

Unit Supervision of 145 bed. SNF and LTAC facility in 2 manger absence

Responsible for staffing, skill mix, productivity

Quality indicators coaching and Title 22 preparation

Patient complaints and State Visits, recruit, and Maintain Recruit Wound Care Dept

Kaiser Permanente, Panorama City, CA

November 1, 2021- December 13, 2021 Strike Contract

Direct Observation Unit DOU 5th floor & Medical Surgical Telemetry

Nurse to patient ratio 3:1 on 35 bed DOU & Float Telemetry

EPIC Charting System, Complete Nursing Process

Post-Operative patients, step down from ICU patients, sepsis, septic shock, COVID+

Southern California Hospital of Culver City, CA

Interim Director of Medical Surgical Unit

August 2021- October 2021

Direct and supervise a 55 bed medical surgical unit during staffing shortage crisis

Hire New Grad RN”s provide and coordinate preceptorship and coaching

Daily Hospital Throughput responsibilities to coach staff on timely discharge LOS and communication with physicians

Time and attendance, scheduling staff, payroll and approving timecards in API system

PAF completion on all new hires for HR to process payroll, onboarding new hires

Provide safe working environment for ever changing demographic of patients with behavioral health dx, multiple comorbidities and a staff working out of ratio

Retain staff and negotiate with CNO on differential pay and bonus pay for OT

Round and Audit with Quality Dept for CDPH frequent visits and coach staff on proper documentation and what CDPH stands for also what we should be documenting.

Christus St Vincent Regional Medical Center

Interim Nurse Manager Medical Surgical Unit Orthopedics/ Neurology

June 2021- August 2021

25 Bed Medical Surgical Orthopedic Unit responsible for 24 hour daily Operations

Staff unit appropriately and hire/ retain qualified nursing staff

Coach staff on GMLS and Patient Experience

Coach Charge Nurses effective relationships with House Supervisor

Provide clinical support and maintain physician nurse relationship

Inventory supplies and present hospital policy with JACHO readiness to staff members

Prepare staff members for JACHO visit and develop coaching material for success

Memorial Hospital of Gardena, Gardena, CA

Interim Director of Nursing COVID ICU & Medical Surgical Telemetry Dept

12/20-01/2021-- holiday COVID19 Surge

11 Bed COVID ICU, 21 Bed Telemetry Dept 60+ FT Non-Union Employees COVID19 Surge

Increased percentage of patients who met GMLOS from 61% to 71% by increasing the percentage of discharge notes entered before noon from 45 to 60%

Hospital Throughput- Reduced Length of Stay Committee meetings daily to provide LOS education to physicians to enter discharge orders by noon each day, work with case management supervisor daily huddle and ongoing care coordination for downgrades and transfers from ICU and Telemetry Dept and increased capacity by 25%

COVID19 Surge compliance and coordination with Resp dept on Vents Trachs daily monitoring of supply and inventory, visibly responsible for coaching staff and supporting training on new ventilators, maintained relationship with vendors

Watsonville Community Hospital, Watsonville, CA

Interim Administrative Nursing House Supervisor

2/2020- 03/2020

Complete Supervision and staffing of a Level II 16 Bed Emergency Dept, Level I Operating Room, 8 bed ICU, 5Bed NICU, 25 Bed Maternal Unit, 32 bed Medical Surgical Telemetry and 28 bed Medical Surgical Unit during Phase I of COVID19

Care Coordination for hospital throughput and bed control daily, increased capacity by 20% during beginning unknowns of COVID19 planning

Organize, direct, and control staffing schedules, daily assignments, acuity reports, and safe and efficient use of staff resources, prepare staff and educate on COVID19 precautions

Provides access to Surgery Crew and Endoscopy afterhours, provides access to supplies.

Riverside Community Hospital, Riverside, CA

Interim Nurse Manager Medical Surgical Orthopedics Neurology Unit

7/2019-10/2019

45 bed Medical Surgical Orthopedics Neurology Unit, 60+FTE union employees

Care Coordination- Provided continuity of care by working with Orthopedic Surgeons on standing orders with post- operative total knee/ hip, join arthroplasty checklist for staff tailored specifically to each of the 4 orthopedic surgeons patients that were seen at the hospital. Created cohesive communication and better patient outcomes with 0 readmissions in fall quarter 2019

Directly responsible for increasing patient satisfaction scores, coaching staff

CMS visit while employed at this facility and Risk Management Analysis

Fountain Valley Regional Medical Center, Fountain Valley, CA

Interim Nurse Manager Medical Surgical Oncology Unit

March 2019- 6/2019

Manage 60 core nursing staff union employees of a 29 bed med/surg Oncology Unit

Work directly with Director of Unit in engaging physician partner relationships in meeting GMLOS goals daily, TEMPO board meeting with case managers and daily communication with physicians on discharge order sets and notes being updated timely

Work on hospital committee to enhance the units quality metrics and meet Hospital Throughput goals, participate in hospital policy writing and OFI meeting

Have increased patient satisfaction scores from 45.1 to 80 in 3 months.

Team building exercises, coach staff, provide in service education for staff unit does not have unit educator, and work with oncology navigator to enhance team knowledge.

Passed the joint Commission Survey on Diabetes Mellitus quality and compliance

Dominican Hospital, Santa Cruz, CA

Interim Cardiovascular CVICU Nurse Manager

April 2018- June 2018

Manage 60 core nursing staff union employees of an 18 bed CVICU, Open Heart, ECMO

Manage productivity, time attendance and scheduling in TEAM App

Risk trigger monitoring management and analysis, post meeting organizing

Partnered with Intensivist, Respiratory therapy educator, & Staff to lower VAE’s

Address ADO’s, Attend productivity meetings, strategize proper productivity for unit

Interview and hire new hires for CVICU

Increased patient satisfaction scores with management daily rounding on patients/families

Peer review on risk management issues within the unit, coach staff accordingly

Build and maintain relationship with Cardiologist and ECMO Team

Kentfield Hospital, San Francisco, CA

Administrative Nurse House Supervisor- Interim

April 2017- June 2017 Contract Position

House Supervisor for a 60 bed hospital unit of critical care patients to include ventilators and tracheostomy patients, status post CVA patients, cardiac and telemetry, medical surgical, and long term acute care inpatient placed patients.

Responsible for hospital operations, patient flow, care coordinate by managing admissions and discharges with outside facilities, working with staff on training and development as this facility has hired many new graduate nurses.

Directing patient care activities, census reporting and heavy communication with internal medicine physicians, proper staff-mix patient assignments, providing quality reports to executive level management daily.

Kaiser Hospital, Vallejo, CA

Interim Assistant Nurse Manager-Medical Surgical ICU/Telemetry

Aug 2016- Nov 2016, Contract Assignment

Managed a 32 bed Medical Surgical Telemetry Unit and 16 bed ICU’s day-to-day clinical operations including practice standards, staffing, and quality improvement, Care Coordinate LOS discharge planning daily with updates real time with House Supervisor Bed Control meeting

Develop and implement action plans to improve staff development and increased patient satisfaction scores HCAHPS monitoring daily

Supervise a single unit (8 to 24 hours) 20 - 60+ FTE employees

Monitor the quality of service and utilization standards and assumes specific responsibility for patient care at the unit level

Ensures coordinated plans of treatment, customer focused care and cost effective utilization of services

Kindred Hospital, Los Angeles, CA

Administrative House Supervisor

June 2016- Aug 2016

60 Bed LTACH, Ventilator Dependent, Trachs, & Med Surg Tele

Oversee hospital staff to ensure quality care and compliance with policies and mandated regulations, provide professional guidance for nursing personnel, manage disciplinary issues, prepare administrative reports, review staffing and budgetary needs, and integrate Nursing Services functions with other hospital departments

Interviewed, trained, supervised and evaluate designated nursing staff

Participated in developing nursing protocol and procedures.

Provided continuing education and staff development opportunities for nursing staff. Pro Touch Charting

Patients include ventilator dependent, acute and sub acute, long term acute care

Torrance Memorial Medical Center, Torrance, CA

RN ED Holding Unit/ PCU/ ICU Float Team

March 2016-May 2016 Contract Assignment

Resource Nurse Float Team, patient care nurse ratio 4:1 & PCU 2:1, transfer ED holding patient to PCU and Med Surg Unit, assessed and charted, maintained safety and nursing diagnosis, evaluation, and planning, cared for ICU Burn patients, PCU Tele monitoring, Post Cardiac Surgeries stepdown, ablations, caths, stents, multiple co morbidities, infectious disease, burn victims in Burn ICU as well, Epic charting system.

Westhills Medical Center, West Hills, CA

RN Medical Surg/ Orthopedics Neurology

Oct 2015-Jan 2016 Contract Assignment

22 bed Neurology Orthopedics Unit

Responsible for complete patient care, education and advocacy through the Nursing process of Assessment, Nursing Diagnosis, Planning, Implementation and Evaluation, of orthopedics and neurology patients to include orthopedic surgeries, total knee and hip arthroplasty post operative patients, ORIF, cervical fusions, laminectomies

Chandler Regional Medical Center

RN Medical Surgical Cardiac/Telemetry

Nov 2014-Feb 2015 Contract Assignment

Complete nursing process through assessment, nursing diagnosis, planning, implementation and evaluation on a 32 bed cardiac telemetry unit assigned to within the Chandler Regional Medical Center

Responsible for educating patients and families on preventative healthcare maintenance, disease process and medication compliance, coordinate care with Cardiologists on post op CABG patients, Stent placements, ACS, pacemaker placements, internal defibrillator, and cardiac sheaths, communicate with case managers, physical therapists and patients on proper care, process physicians orders while explaining and teaching patients on new medications, Cerner, Pyxis charting systems used at these facilities

Swedish Medical Center & Rose Medical Center, Denver, CO

RN, Medical Surgical Telemetry, & Charge Nurse

Sept 2013- Oct 2014 Contract Assignment

Complete nursing process through assessment, nursing diagnosis, planning, implementation and evaluation on a 32 bed Telemetry Unit & 21 Bed ICU unit

Responsible for educating patients and families on preventative healthcare maintenance, disease process and medication compliance, coordinate care with patients on new

medications, Meditech, Pyxis charting systems used at these facilities

Dept. of Veteran Affairs Regional Medical Center, Denver, CO

RN, Step Down Unit Charge Nurse

Jun 2013- Sept 2013 Contract Assignment

Charge Nurse for a 60 bed step-down unit, patients included postoperative rehabilitating Orthopedic Surgeries and Neuro Surgeries, paraplegic, quadriplegics, prosthetic research patients, and implantable artificial limb recovering patients, rehab, and medical surgical patients.

Supervised 8-10 staff members on each shift, made patient assignments, trained and led staff RN, LPN & CNA’s to highest quality and cost efficient care.

Responsible for care plans management for each patient on unit.

Resolved patient issues with patient, family and physicians. Vista and Omnicell charting

Christus St. Vincent’s Hospital, Santa Fe, NM

RN Med/Surgical Orthopedic & Neurology Unit

Jun 2012-Mar 2013 Contract Assignment

Complete nursing process through assessment, nursing diagnosis, planning, implementation, and evaluation on a 20 bed Orthopedic & Neuro Unit

Responsible for complete patient care, education and advocacy through the Nursing process of Assessment, Nursing Diagnosis, Planning, Implementation and Evaluation, of orthopedics and neurology patients to include orthopedic surgeries, total knee and hip arthroplasty post operative patients, ORIF, cervical fusions, laminectomies, craniotomies

Southeast Alabama Medical Center, Dothan, AL

Perm Staff RN, Orthopedics/Neurology Charge Nurse

Mar 2012-Jun 2012

Level I Trauma Center, Teaching and Research Hospital

Responsible for complete patient care, education and advocacy through the Nursing process of Assessment, Nursing Diagnosis, Planning, Implementation and Evaluation, of orthopedics and neurology patients to include orthopedic surgeries, total knee and hip arthroplasty post operative patients, ORIF, cervical fusions, laminectomies,

Responsible for making patient assignment oncoming shift, and supervising care for up to 8 staff RN’s and 3 CNA’s, coordinated care with surgeons and physicians, processed orders, assisted quality dept. in charting audit of staff members, educated staff on proper charting techniques, Mckesson charting with this facility

Flowers Hospital, Dothan, AL

Perm Staff RN, Medical Surgical Orthopedics/ Neurology

July 2011- Mar 2012

Level II Trauma Center

Responsible for complete patient care, education and advocacy through the Nursing process of Assessment, Nursing Diagnosis, Planning, Implementation and Evaluation, Coordinate care with Physicians and other health care disciplines

Charge Nurse relief duties, supervise RN’s and CNA’s made patient assignments, directed prudent care to each post operative patient on a 32 bed post operative floor, ensure patient data integrity and flow, preceptor for new grad nurses orienting to the unit, quality measures responsibilities to include but not limited to stroke education, post operative care to total knee/hip arthroplasty, CVA, laminectomy, cervical fusion, ORIF patients, charge nurse duties, patient/staff assignments, supervision

U.S. Air Force, Active Duty, Information Manager, Hurlburt Field, FL

11/2002-9/2006

Served active duty as an Information Manager at a Pilot School of training at Hurlburt Air Force Base, Help desk technician provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware, resolved technical problems with Local Area Networks (LAN), Wide Area Networks (WAN) and coordinated with systems administrators for analysis, supervised 4 employees, was responsible for managing electronic files and databases via WEBRIMS, Microsoft Access and Excel, privacy act coordinator and trained and educated unit leaders in web based records management systems developed by the Air Force, held classroom presentations for policy and procedures education to staff, supported Systems Administrators as first point of contact with all desktop client care issues.

Certifications: BCLS / ACLS Current, NIHSS CE hrs 8

References: Provided upon request



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