Multi Site Property Manager Class A

Amanda Porche

Property Manager with a passion for learning, teaching, and serving people.

Euless, TX 76039

******.*.******@*****.*** 469-***-****

Multisite Property Manager – Orion Prosper Lakes / Orion Prosper

(Class A – 620 units)

RAM Partners LLC - Prosper, TX – May 2019 – Present

• Leading two teams to reach/exceed company/ownership occupancy goals, income growth and NOI

• Highlights: average combined occupancy YTD 96%, combined resident retention YTD 51.8%, average collections YTD 99%

• Software: RentCafe CRM, Yardi Voyager, Yardi PayScan, Real Page AIRM

• Income and expense management, financial reporting & budget preparation

• Use of J Turner Rating’s Tracker: August ORA scores 82% & 86%

• Mentor to new managers and assistant managers

Property Manager - Hunter’s Hill Apartments (Class B – 436 units) LUMA Residential - Dallas, TX – Jun 2017 – May 2019

• Repositioned asset by upgrading unit interiors and improving amenities

• 2018 highlights: average occupancy 95%, resident retention 55%, average collections 96%

• Software: RentCafe CRM, Yardi Voyager, RentMaximizer, RentPayment, Resident Check, Yardi PayScan

• Income and expense management, financial reporting & budget preparation

• Use of J Turner surveys and reputation management to improve customer service

• Work closely with maintenance team to monitor maintenance issues and preventative maintenance to prolong the life of the assets and reduce the necessity for future service requests Property Manager - Andalusian Gate Apartment Homes (Class A – 296 units) Individual Private Owner - Dallas, TX - May 2014 to April 2017

• Repositioned asset by upgrading unit interiors

• 2016 highlights: NOI growth 8%, average occupancy 98%, resident retention 75%, renewal income growth 7%, average collections 99%.

• Software: Onesite

• Worked with RealPage to transition to online leasing and paperless documents

• Income and expense management

• Worked closely with maintenance team to monitor maintenance issues and preventative maintenance to prolong the life of the assets and reduce the necessity for future service requests Property Manager - Spring Parc - (Class B – 304 units) Capstone Real Estate Services, Inc. - Dallas, TX - October 2013 to May 2014

• Determined upgrades to reposition the asset

• Software: OneSite, Nexus payables

• Income and expense management, financial reporting

• Built online advertising presence and assisted RealPage in the setup of the property website, paperless leasing and LeaseStar Social

• Worked closely with maintenance team to monitor maintenance issues and preventative maintenance to prolong the life of the assets and reduce the necessity for future service requests Property Manager - Camden Springs (Class B – 304 units) Camden Property Trust - Dallas, TX - March 2012 to October 2013

• 2012 highlights: NOI growth 8%, average occupancy 96.5%, resident retention 57%, new lease and renewal opportunity 9.2%, average YTD collection rate was 99%

• Software: Onesite, JDE accounts payable

• Income and expense management, financial reporting, and budget preparation

• Worked closely with maintenance team to monitor maintenance issues and preventative maintenance to prolong the life of the assets and reduce the necessity for future service requests Property Manager - Stoneleigh at Valley Ranch (Class A – 210 units) The Laramar Group - Irving, TX - November 2009 to December 2011

• 2010 highlights: average occupancy 97%, average collections 99%; during 2010

• Income and expense management, financial reporting, and budget preparation

• Software: Yardi

• Conducted one-on-one training of our North Texas associates in the roll out of new processes and marketing and leasing campaigns

• Worked closely with maintenance team to monitor maintenance issues and preventative maintenance to prolong the life of the assets and reduce the necessity for future service requests Property Manager - Arbors on Saratoga (Class A – 252 units) The Laramar Group - Corpus Christi, TX - July 2006 to November 2009

• Software: Yardi Voyager, Nexus Payables

• Income and expense management, financial reporting, and budget preparation

• Maintained focus on customer satisfaction, resident retention, leasing, and marketing

• Worked closely with maintenance team to monitor maintenance issues and preventative maintenance to prolong the life of the assets and reduce the necessity for future service requests Property Manager - Crosswinds Apartments (Class A – 176 units) The Jack Stahl Company - Corpus Christi, TX - January 2003 to July 2006

• Software: Yardi

• Managed expenses

• Improved quality of make-readies and completion of service requests

• Maintained focus on customer satisfaction, resident retention, leasing, and marketing

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