Helana L. Meisters

*** *. ***** ******

Mount Prospect, IL 60056

847-***-****

adxi7v@r.postjobfree.com

Professional Experience

Lutheran Home 9/2021-present

Arlington Heights, IL.

Receptionist/Administrative Assistant

Screened associates and visitors entering premises

Verified and updated resident books and forms

Scanned medical records to database for archiving

Randstad 10/2019 –08/2020

Schaumburg, IL.

Mailroom Associate/Document Processor

Received and processed client mail and correspondence

Validated workers compensation claims

Prepared outgoing shipments for delivery

Assisted coworkers with clerical duties

Hyperquest (Contractor) 3/2019 –4/2019

Schaumburg, IL.

Claims Processor

Processed and verified client insurance claim forms

Worked with auto insurance firms to validate information

Assisted with clerical duties as needed

Halock Security (Project) 10/2018 –11/2018

Schaumburg, IL.

Clerical Assistant

Compiled organizational data for expense reports

Processed client invoice statements

Assisted accounting department with financial data

Allstate Insurance (Contractor) 3/2018 –6/2018

Northbrook, IL.

Legal Assistant

Assisted legal team with client information and research

Drafted letters of assignment and employment for verification

Performed additional clerical duties as required

Malnati Corporate (Seasonal) 11/2017 – 12/2017

Northbrook, IL.

E-Commerce Analyst

Provided technical support for customer transactions

Assisted clients with problem resolution

Verified information and performed additional clerical duties as needed

Waterford Place Apartments (Contractor) 8/2017 – 9/2017

Arlington Heights, IL.

Clerical Assistant

Processed and uploaded maintenance orders for community residents

Worked with Property Manager to complete invoice logs

Responsible for management of rental office and inventory ordering

Allstate Insurance (Contractor) 6/2016 – 6/2017

Northbrook, IL.

Data Research Analyst

Utilized Lexis-Nexis to analyze structured settlement case information

Assisted coworkers with client data processing and research

Performed additional clerical duties as needed

Discover Financial Services (Contractor) 8/2015 - 4/2016

Riverwoods, IL.

Content Administrator for Business Risk Department

Worked on uploading Discover card and non-card websites for marketing and legal purposes

Collaborated on monthly excel spreadsheets for pre-approved card applications

Scanned and processed letter packages and copy approvals for marketing department

Worked with pre-approved credit card offers as well as student credit and invitation to apply offers

Crate & Barrel/Euromarket Designs (Contractor) 3/2015-5/2015

Northbrook, IL.

Compliance Auditor

Coordinated with brokers and processed financial invoices

Worked with various vendors to provide logistic support

Scanned and audited departmental documents

Abbvie (Temporary) 1/2014 – 7/2014

Lincolnshire, IL.

Administrative Assistant / Document Processor

Updated and scanned pharmaceutical documents

Managed multi line phone system

Verified database information for accounts

Created Excel sheets and reports

Provided technical support

Verified and tracked order status with suppliers

Learning Resources (Temporary) 8/2013 – 9/2013

Vernon Hills, IL.

Admin / Order Processor

Coordinated client supply orders and requests

Scheduled appointments and meetings with clients

Verified and tracked order status with suppliers

Performed reception and front desk duties as needed

MetLife 9/2011 – 4/2013

Mount Prospect, IL.

Family Medical Leave Act Coordinator

Administered claims and requests for FMLA

Determined eligibility of claimants based on existing data and personal information

Processed company leave reports and health care provider information

Resolved all employer inquiries regarding current leave status updates

Caremark Rx 2/2006 – 5/2011

Mount Prospect, IL.

Office Administration/Data Entry

Completed and validated all client pharmaceutical documentation

Utilized Microsoft Office and proprietary software to prepare custom data forms

Worked on multiple tasks processing customer information in a timely manner

Maintained quality standards working in a detail-oriented office environment

Education

Northeastern Illinois University 5/1999

Bachelor of Arts

Minor – Human Resource Development

Extensive coursework in Human Resource Management and Business Administration

Computer Skills:

Proficiency with Microsoft Office Suite and Windows Operating Systems

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