Document Processor Mailroom Associate
Resume:
Helana L. Meisters
Mount Prospect, IL 60056
**********@*****.***
Professional Experience
Lutheran Home 9/2021-present
Arlington Heights, IL.
Receptionist/Administrative Assistant
Screened associates and visitors entering premises
Verified and updated resident books and forms
Scanned medical records to database for archiving
Randstad 10/2019 –08/2020
Schaumburg, IL.
Mailroom Associate/Document Processor
Received and processed client mail and correspondence
Validated workers compensation claims
Prepared outgoing shipments for delivery
Assisted coworkers with clerical duties
Hyperquest (Contractor) 3/2019 –4/2019
Schaumburg, IL.
Claims Processor
Processed and verified client insurance claim forms
Worked with auto insurance firms to validate information
Assisted with clerical duties as needed
Halock Security (Project) 10/2018 –11/2018
Schaumburg, IL.
Clerical Assistant
Compiled organizational data for expense reports
Processed client invoice statements
Assisted accounting department with financial data
Allstate Insurance (Contractor) 3/2018 –6/2018
Northbrook, IL.
Legal Assistant
Assisted legal team with client information and research
Drafted letters of assignment and employment for verification
Performed additional clerical duties as required
Malnati Corporate (Seasonal) 11/2017 – 12/2017
Northbrook, IL.
E-Commerce Analyst
Provided technical support for customer transactions
Assisted clients with problem resolution
Verified information and performed additional clerical duties as needed
Waterford Place Apartments (Contractor) 8/2017 – 9/2017
Arlington Heights, IL.
Clerical Assistant
Processed and uploaded maintenance orders for community residents
Worked with Property Manager to complete invoice logs
Responsible for management of rental office and inventory ordering
Allstate Insurance (Contractor) 6/2016 – 6/2017
Northbrook, IL.
Data Research Analyst
Utilized Lexis-Nexis to analyze structured settlement case information
Assisted coworkers with client data processing and research
Performed additional clerical duties as needed
Discover Financial Services (Contractor) 8/2015 - 4/2016
Riverwoods, IL.
Content Administrator for Business Risk Department
Worked on uploading Discover card and non-card websites for marketing and legal purposes
Collaborated on monthly excel spreadsheets for pre-approved card applications
Scanned and processed letter packages and copy approvals for marketing department
Worked with pre-approved credit card offers as well as student credit and invitation to apply offers
Crate & Barrel/Euromarket Designs (Contractor) 3/2015-5/2015
Northbrook, IL.
Compliance Auditor
Coordinated with brokers and processed financial invoices
Worked with various vendors to provide logistic support
Scanned and audited departmental documents
Abbvie (Temporary) 1/2014 – 7/2014
Lincolnshire, IL.
Administrative Assistant / Document Processor
Updated and scanned pharmaceutical documents
Managed multi line phone system
Verified database information for accounts
Created Excel sheets and reports
Provided technical support
Verified and tracked order status with suppliers
Learning Resources (Temporary) 8/2013 – 9/2013
Vernon Hills, IL.
Admin / Order Processor
Coordinated client supply orders and requests
Scheduled appointments and meetings with clients
Verified and tracked order status with suppliers
Performed reception and front desk duties as needed
MetLife 9/2011 – 4/2013
Mount Prospect, IL.
Family Medical Leave Act Coordinator
Administered claims and requests for FMLA
Determined eligibility of claimants based on existing data and personal information
Processed company leave reports and health care provider information
Resolved all employer inquiries regarding current leave status updates
Caremark Rx 2/2006 – 5/2011
Mount Prospect, IL.
Office Administration/Data Entry
Completed and validated all client pharmaceutical documentation
Utilized Microsoft Office and proprietary software to prepare custom data forms
Worked on multiple tasks processing customer information in a timely manner
Maintained quality standards working in a detail-oriented office environment
Education
Northeastern Illinois University 5/1999
Bachelor of Arts
Minor – Human Resource Development
Extensive coursework in Human Resource Management and Business Administration
Computer Skills:
Proficiency with Microsoft Office Suite and Windows Operating Systems
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