Katrina Wong

415-***-****, San Francisco, CA adxi71@r.postjobfree.com

EXPERIENCE

SF Neurology & Sleep Center, San Francisco, CA January 2023 - Present Bilingual Medical Receptionist/Assistant

● Greet and check in patients, assisting with personal and medical documents as well as insurance and billing questions

● Schedule appointments optimizing patient satisfaction and prepare daily schedule of examinations

● Assist about 50 patients daily with transportation by communicating with available services and/or family members

Sunshine Travel, Remote June 2019 - September 2022 Bilingual Executive Assistant/Travel Coordinator

● Managed complex calendars, travel arrangements, and itineraries for executives, ensuring seamless coordination and efficient scheduling across multiple time zones

● Manage the financial aspects of travel planning by tracking expenditures & generating reports on travel spending

● Acted as a liaison between executives and clients, effectively communicating and translating information in English, Cantonese, Mandarin, and Taishanese

Lucile Packard Children's Hospital, Palo Alto, CA October 2020 - December 2020 Sterile Processing Department (Externship)

● Decontaminate, sterilize, and disinfect instruments after surgeries

● Prepare and distribute instruments for surgical use

● Assemble instruments into surgical tray in an efficient and timely manner EDUCATION

Skyline College, San Bruno, CA November 2019 - December 2020 CST Certification

● Learn the role of the Central Service department, including the services provided such as sterilizing, cleaning, processing, assembling, storing, and distributing medical supplies

● Learn about how to prevent healthcare-associated surgical infections by cleaning the instruments in sequence from decontamination to sterilization

● Labs on assembling different types of surgical trays REFERENCES

Victor Chang - Former Manager at Sunshine Travel —-

857-***-****

Jeffrey Luu - Former Supervisor at Sunshine Travel —

650-***-****

Timothy Lee - Former Manager at Lucile Packard Children’s Hospital —-

415-***-****