Admissions Clerk Records
Resume:
MARTHA A. TOLENTINO
*** ****** ****** **** ********, NM 87015 702-***-**** adxi6v@r.postjobfree.com
SKILLS
LEARNS AND MASTERS NEW TECHNOLOGY; IS EQUALLY SUCCESSFUL IN TEAM AND SELF-DIRECTED SETTINGS AND PROFICIENT IN A RANGE OF COMPUTER SYSTEM AND TWO LANGUAGES: ENGLISH AND SPANISH. HAVE EXPERIENCE WITH MICROSOFT OFFICE
WORK HISTORY
CENTRAL DESERT BEHAVIORAL HEALTH JANUARY 2020 TO PRESENT
1525 N RENAISSANCE BLVD NE
ALBUQUERQUE, NM 87107
ADMISSIONS DEPARTMENT
AS AN ADMISSION COORDINATOR, THE RESPONSABILITES ARE TO RESPOND TO INCOMING FAXES FROM HOSPITAL IN THE SURRONDING CITIES AND COUNTIES, REVIEWING THE PACKET FOR INSURANCE ELIGIBILITY. FORWARDING THE AQUIRED INFOREMATION TO THE CLINICAL NURSE FOR ADMISSION. DAILY DATA ENTRY, WORK ON DAILY AND MONTHLY REPORTS. COMMUNICATING WITHIN THE DEPARTMENT TO ASSURE THAT THE ADMISSIONS ARE SUCCESSFUL SO THAT WE CAN KEEP THE FACILITY TO FULL CAPACITY. (WORKING REMOTELY)
ADMINISTRATIVE ASSISTANT – RESPONSABILITIES: FRONT DESK, ANSWERING AND CONNECTING CALL, ANSWERING THE DOOR VIA VIDEO. PREPARING THE ADMISSIONS PACKET, ASSISTING HUMAN RESOURCE WITH PAYROLL AND ACCOUNTS PAYABLE. DURING THE PANCEMIC I WAS CONNECTING THE PSYCH PROVIDERS TO SEE THE PATIENTS VIA IPAD. FILLING PAPERWORK, ARCHIVING AND DATA ENTERING WHILE ASSISTING WITH OTHER DEPARTMENTS.
HARMON HOSPITAL APRIL 2018 TO JANUARY 2020
2170 E HARMON AVE
LAS VEGAS, NV 89119
BUSINESS OFFICE ASSISTANT WITH MULTIPLE RESPONSIBILITIES, DOING ADMISSION PACKAGE WITH NEW PATIENTS AND MEETING WITH FAMILIES. DATA ENTERING ON A SYSTEM CALLED MATRIX AFTER THE ADMISSION PACKAGES HAVE BEEN UPLOADED AND FILED. THIS RESPONSIBILITY IS DONE IN A TIMELY MANNER AND IS IMPORTANT TO MEET FOR QUALITY ASSURANCE. ASSISTING WITH THE FRONT DESK AS RECEPTIONIST, ANSWERING, CONNECTING AND TRANSFERRING CALLS, AS WELL AS TAKING MESSAGES WITH PROFESSIONAL
EXCELLENT PHONE SKILLS. ASSISTING BOM WITH ACCOUNTS PAYABLE RESPONSIBILITIES AND WITH THE DAILY CENSUS.
HARMON HOSPITAL FEBRUARY 2014 TO APRIL 2018
PATIENT CARE LIAISON MEETING WITH PATIENTS AND FAMILIES UPON ADMISSION AND ASSISTING THEM WITH THE UNDERSTANDING OF THEIR RIGHTS AND RESPONSIBILITIES. MY ROLE WAS ALSO TO PROVIDE SUPPORT TO THE PATIENTS WHEN THEY HAD QUESTIONS AND ISSUES. TAKING DOWN COMPLAINTS – REPORTING THEM TO
QUALITY MANAGEMENT SO THAT THEY CAN BE LOOKED AT AND RESOLVED. LOGGING THEM INTO A REPORT FOR WHEN THE STATE WOULD REQUEST THEM.
HARMON HOSPITAL FEBRUARY 2013 JANUARY 2014
ADMISSIONS CLERK ACCEPTING REFERRALS FROM OTHER HOSPITAL AND ASSURING THAT PROPER DOCUMENTAITON IS IN PLACE FOR ADMITION. DATA ENTERING AND VERIFYING INSURANCE AND CREATING NEW ACCOUNTS FOR THOSE PATIENTS WHO ARE NEW TO THE FACILITY.
NEVADA COUNSELING/NEVADA BEHAVIORAL SOLUTIONS MARCH 2012 TO FEBRUARY 2013
1210 E. BASIN AVE #6
PAHRUMP, NV 89060
PROVIDING PSR/BST SERVICES TO ADULTS IN HOME AND COMMUNITY SETTING TO ADULTS, SAME SERVICES AS PREVIOUSE JOB DISCRIPTION.
COMPASS BEHAVIORAL HEALTH AUGUST 2011 TO MARCH 2012
4160 S. PECOS RD
LAS VEGAS, NV 89121
PROVIDING PSR/BST SERVICES WHICH INCLUDES SELF-CARE, MONITORING FOR SAFETY, BASIC LIVING SKILLS, HOUSE-HOLD MANAGEMENT, SOCIAL SKILLS, COMMUNICATION SKILLS, PARENT EDUCATION, ORGANIZATION SKILLS, TIME MANAGEMENT AND TRANSITIONAL LIVING SKILLS. ALSO PROVIDING PSYCHOSOCIAL REHABILITATION SERVICES WHICH COULD BE PROVIDED AS IN-HOME COUNSELING SERVICE FOR FAMILIES IN CRISIS. ON A HIGHLY INDIVIDUALIZED BASIS, STRATEGIES ARE DEVELOPED IN COLLABORATION WITH THE FAMILY TO PROMOTE AND MAINTAIN NEEDED CHANGE. THE TREATMENT IS FOCUSED ON THE ENVIRONMENTAL APPROACH, WHICH ALLOWS THE TREATMENT PROVIDER TO WORK WITH FAMILIES IN FIVE AREAS WHICH ARE: THE INDIVIDUAL, THE FAMILY, SCHOOL, PEERS AND COMMUNITY.
HARMON MEDICAL & REHABILITATION HOSPITAL MARCH 1999 TO AUGUST 2011
2170 E HARMON AVE
LAS VEGAS, NV 89119
JANUARY 2011 STARTED AS A MEDICAL RECORDS CLERK, CLOSING CHARTS AND LOGGING THEM FOR ARCHIVING, WORKING ONLY AS A PART TIME EMPLOYEE.
DECEMBER 2008 STARTED AS A SENIOR DIMENSION CASE MANAGEMENT, OPENING CASES FOR EVERY PATIENT ADMITTED TO THE HOSPITAL AND CLOSING THEM FOR THOSE WHO DISCHARGE. FORWARDING THIS INFORMATION TO THE INSURANCE FOR BILLING PURPOSES
SEPTEMBER 2008 STARTED AS A UNIT CLERK, TRANSCRIBING THE DOCTOR’S ORDERS SO THAT THE NURSES CAN PROVIDE MEDICATION AT A SPECIFIC TIME AND WITH THE CORRECT DOSAGE AND PREPARED ADMISSION PACKAGES FOR PATIENTS.
JANUARY 2006 STARTED AS A CLINICAL SERVICE COORDINATOR, ASSESSING PATIENT UPON ADMISSION AND CREATING A SERVICE PLAN FOR THEIR STAY AND ALSO A DISCHARGE PLAN. REFERRING PATIENTS TO SPECIALISTS AND PROVIDING THE NECESSARY RESOURCES FOR A SAFE DISCHARGE.
MARCH_1999 – JANUARY 2006
STARTED AS A CERTIFIED NURSE’S AIDE PROVIDING ROUTINELY VITAL SIGNS SUCH AS BLOOD PRESSURE AND HEART RATE FOR NURSES AND DOCTORS. ASSISTING PATIENTS WITH MORNING CARE, FEEDING AND EXERCISES. TURNING OR MOVING PATIENTS, GATHERING MEDICAL SUPPLIES, AND BATHING PATIENTS. GROOMING PATIENTS BY BRUSHING THEIR HAIR, TEETH, SHAVING THEM AND FEEDING PATIENTS AND DOCUMENTING THEIR FOOD AND LIQUID INTAKE. ANSWERING PATIENT CALLS.
CLARK COUNTY JUVENILE DETENTION CENTER FEBRUARY 2008 TO JUNE 2011
500 S. GRAND CENTRAL PKWY
LAS VEGAS, NV 89155
I STARTED AS A JDA, MONITORING THE SAFETY AND THE SECURITY OF THE JUVENILES WHO WERE HOUSED IN THE CORRECTIONAL/RESIDENTIAL FACILITY. I ALSO MONITORED THE SAFETY AND SECURITY OF THE FACILITY. ALSO PERFORMED LIGHT HOUSEKEEPING AND CUSTODIAL DUTIES. I HAD DEFENSIVE TACTICS TRAINING TO ESTABLISH FAIR AND CONSISTENT PROCEDURES IN THE ADMINISTRATION OF THE PART TIME PROGRAM IN THE DETENTION.
Education
Bachelor in Science Health and Human Services
University of Phoenix- Completed 2013
Associates in Criminal Justice
Las Vegas College- Completed 2007
Contact this candidate